优秀的客户服务
客户服务代表在查找我们的产品密钥方面做得非常出色，因此我们可以将购买的软件迁移到新计算机。 她还非常有帮助地整合了各个过去员工的重复帐户，使我们可以更轻松地查看购买历史记录和库存。
关于 ID Wholesaler
数据更新- 网站
- www.idwholesaler.com
- 分类
- 商业服务
- 所在地
- 美国
- 状态
- 待认证
- 近 12 个月
- 7 条评价
- 差评回复率
- 88%（14/16 条）
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商家自述
ID Wholesaler launched in early 2004 with simple goals: provide those seeking photo identification products with truly expert advice, an easy-to-use website, unmatched selection and pricing, and "tell-your-neighbors" type of customer service. More than 13 years and over 100,000 customers later, we’re still striving to do these things. We have grown to be the largest online retailer of photo identification equipment.Why We're SuccessfulWhen you call ID Wholesaler, you speak with one of our friendly, highly-trained account managers. They’re not reading from a script or scrambling to look up specifications on your product, they know photo ID and will help you find the right product (not simply the most expensive product) to meet your needs.Unlike virtually all of our competitors, we stock a huge selection of inventory and employ our own factory-trained technicians. We couldn't imagine selling photo ID equipment any other way. Ask your current supplier if they service their own products. Odds are they don't.Our job is to make your job easierOur highest value is to support our customers (you), and we're proud that our team has consistently received glowing testimonials. If you’re already a customer, thanks! If you’re visiting us for the first time, we hope to have an opportunity to "wow" you soon.
ID Wholesaler靠谱吗？
ID Wholesaler（www.idwholesaler.com）在 OK.one 的综合评分为 4.6 分（满分 5 分），基于本站收录的 200 条用户评价，属于商业服务分类，口碑优秀。好评高度一致，91% 的评价为 4 星及以上；商家回复了 88% 的差评；近 12 个月新增 7 条。数据最后更新于 2026-09-05。
用户怎么说
戴夫，我们的 AM 太棒了！！！
我们的 AM，Dave L，正是他让我们的体验始终如此美好！戴夫（Dave）反应迅速，并确保一切都得到妥善处理。 戴夫（Dave）很棒，我们总是很高兴与他一起工作。
轻松在线订购
轻松在线订购，优质的客户服务。
我一直很幸运能从 ID 批发商那里得到
订购的材料是已交付的材料。它来得及时
我向他们下了订单
我向他们下了订单，过程很简单。 下订单后有一些问题，所以我打电话过去，在电话中得到了很好的对待。 良好的整体客户体验。
他们给我发了错误颜色的丝带
他们给我寄来的是白色丝带而不是黑色丝带。我的订单输入正确，有人在尝试部分填写订单时搞砸了。
我和马克有一段很棒的经历……
我在销售部与马克·努斯鲍姆 (Mark Nusbaum) 合作的经历非常愉快，他帮助我们找到了帐户并确保我们订购了正确的代理卡。订购既快捷又简单，他还提供了联系信息以供将来提问。谢谢，马克！
寻求无法正常运行的软件退款
我花了一周时间通过电话和电子邮件跟进支持，以获得升级我的 Badgy 打印机软件的许可证代码，只是发现它是无效/不起作用的代码。现在是 2024 年；可笑的是，这就是他们做生意的方式。
他们的生意经营得很差。
我于 2020 年 1 月下了订单，直到一年多后，他们才决定不向我收费（我从来没有注意到他们没有）。这给我造成了耗时的会计混乱。 还有很多其他公司提供相同的产品并且也知道如何经营业务。
ID Wholesaler 回复2021-02-22
Dear Karan, We're sorry to hear you experienced frustration due to a billing issue. We are grateful for your business and always aim to provide the highest level of service to our customers. If you would like to provide additional information about your order, we could investigate the issue to ensure it doesn't happen again. To provide more feedback, please contact us at (800)321-4405 x2. We hope for the chance to serve you again soon. Kind regards, The ID Wholesaler Team
以各种可能的方式击败竞争对手
第一次向这家公司订购很顺利，而且他们的价格击败了竞争对手。工作人员非常乐于助人而且专业。肯定会再次使用这家公司。
没有告诉我运输将...
没有告诉我运费要 21 美元，但还是向我收取了费用。
ID Wholesaler 回复2020-02-19
Hello, Shayane - Thank you for providing feedback on your recent experience with ID Wholesaler. In reviewing your account, you placed an online order for pressure-sensitive bar pins on Monday, February 17th. To ensure orders are fulfilled and shipped to meet both our internal expectations as well as our customer’s expectations, website orders are shipped through our FedEx account. Please know that all shipping rates are calculated by FedEx and that rate is based on destination, origin and weight. ID Wholesaler does not add an additional cost for shipping and handling. We do, however, offer free standard shipping on all orders over $100 to help our customer save even more on their purchase. We understand your frustration, and should you have any additional questions, please contact your dedicated Account Manager, Felipe, at (800) 321-4405, x7195. He is always happy to help! We are grateful for your business and look forward to the opportunity to serve you again. Kind regards, The ID Wholesaler Team
他们的 Rio Pro 360 LE 就是垃圾
他们的 Rio Pro 360 LE 打印机就是个垃圾。 除非你想经常弄乱这件事并且无法打印徽章，否则请远离。
ID Wholesaler 回复2020-02-18
Hello, Cary – Thank you for taking the time to provide valuable feedback on your recent experience with ID Wholesaler. Upon review of your account, you ordered a Magicard Rio Pro 360 Limited Edition ID card printer from us in April 2019. We’re very sorry to hear about the problems you’ve had with your printer. Please know that we’ve escalated this to our Director of Technical Support, Robert Soto. At your convenience, please call Robert at (800) 321-4405, ext. 4. He would like to know more about the problems you’ve been having with your Rio Pro 360 Limited Edition and how we can find a solution for you. We’re happy to hear you decided not to use the printer as a boat anchor! 😊 Thank you for the time you took to provide feedback, Cary. We appreciate your business and hope to have the opportunity to serve you again soon! Kind regards, The ID Wholesaler Team
Felipe 速度快、可靠、产品质量好
费利佩快速且可靠。产品品质优良
需要一个小订单（125 美元），我……
需要一笔小订单（125 美元），我得到的待遇就像我花了 100 万美元一样。 销售人员马克·斯旺森（Mark Swanson）是代表，他在各方面都很有礼貌、知识渊博且专业。 与 ID Wholesaler 打交道多年，从未遇到过问题。 订单及时下达并及时收到
我一直有一个优秀的…
我在贵公司的扎卡里 (Zachary) 一直有很好的经历。 交谈起来非常愉快并且很容易相处。
很棒的销售代理
很棒的销售代理。 始终高效且客户服务周到
快速查找和订购产品。
产品质量非常好
产品质量非常好。优质的服务
收益很容易
收益很容易。马克·斯旺森（Mark Swanson），您的代表非常乐于助人。卡片及时到达。 谢谢。
易于浏览的网站
易于浏览的网站！ 产品在几天内到达。 非常容易订购。
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