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InMotion Hosting

100 条评价

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关于 InMotion Hosting

数据更新
网站
www.inmotionhosting.com
分类
电子与科技
所在地
United States · Virginia Beach
状态
待认证
近 12 个月
100 条评价
差评回复率
100%(8/8 条)
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InMotion Hosting靠谱吗?

InMotion Hosting(www.inmotionhosting.com)在 OK.one 的综合评分为 4.7 分(满分 5 分),基于本站收录的 100 条用户评价,属于电子与科技分类,口碑优秀。好评高度一致,91% 的评价为 4 星及以上;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

J
Justin · 写过 1 条评价 · 体验于 2026-07-10 ·

站点恢复

我最近需要网站恢复方面的帮助,InMotion Hosting 的支持团队绝对解决了这个问题。他们反应迅速,以极其专业的态度处理了整个过程,并顺利地将一切恢复正常。在我最需要的时候提供优质的客户服务!

InMotion Hosting 回复2026-07-15

Justin, We are so pleased to hear that our team was able to assist you quickly and professionally with your site restore. We understand how crucial it is to get things back online smoothly, and we're glad we could provide excellent customer service when you needed it most. Jana T. - Brand Ambassador

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Heidi Killion Gaul · 写过 1 条评价 · 体验于 2026-07-14 ·

服务好

InMotion Hosting 回复2026-07-14

Heidi, Thanks the feedback. Reach our anytime, our support agents are available to help 24/7. Jana T. - Brand Ambassador

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John Frid · 写过 3 条评价 · 体验于 2026-07-10 ·

如果您愿意,请不要使用 InMotion Hosting...

如果您需要任何类型的客户服务,请勿使用 InMotion Hosting。他们完全关闭了我的整个帐户,因为显然有人对我的一个网站进行了 DDOS 攻击(当时该网站甚至没有使用),而不是联系我告诉我存在问题。甚至我的各种电子邮件帐户都被停用了。 寻找更严谨的网络托管提供商,他们关心他们的客户。那肯定不是 InMotion。

InMotion Hosting 回复2026-07-14

John, Thank you for taking the time to share this. I understand how frustrating it is to lose access to your sites and email unexpectedly. To explain what happened: when any site on shared hosting is hit by a DDoS attack, it generates a large volume of malicious traffic, and that strain carries over to the other customers hosted on the same server. So any time a customer's site comes under active attack, our standard procedure is the same. We temporarily suspend the affected account to keep the attack from taking down everyone else on that server. It isn't specific to your account; it's how we protect every customer in this situation. The path back is also the same for everyone: put the site behind a CDN such as Cloudflare and turn on "Under Attack Mode," which filters out the attack traffic. Once that's in place, we work directly with the customer to reinstate the account fully. Our support team is here to help. So they can pull up the right account and verify it's you, please follow up through our Live Chat and Ticketing system. That's the route that lets them locate your account securely and take care of everything from there. Jana T. - Brand Ambassador

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healthy1inc · 写过 2 条评价 · 体验于 2026-07-14 ·

约书亚太棒了

约书亚太棒了,这个人不仅花时间帮助我,而且今天还拯救了我的网站免遭暴力攻击,他非常耐心,一步步指导我如何设置云耀斑,因为我们受到了攻击。这就是我喜欢动态托管的原因,您的团队总是非常愿意提供帮助并始终提供最好的支持。约书亚先生,您在 leafy8 一如既往地摇滚、热情,是一位快乐的顾客。 惊人的!虽然你身上有星星

InMotion Hosting 回复2026-07-15

Thanks for the 5-Stars and you kind feedback! We truly appreciate you sharing your experience. It's wonderful to hear that our team member was able to provide such patient and helpful support, especially during a critical time. We're delighted that you feel well-supported and that we could help protect your website. Jana T. - Brand Ambassador

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Haythem Gader · 写过 3 条评价 · 体验于 2026-06-11 ·

退款已获批准,帐户已删除,但一个月后未退款

我对 InMotion Hosting 的体验非常令人失望。 我请求退款,不久之后我的托管帐户被 InMotion Hosting 取消并删除。然而,现在快一个月过去了,我仍然没有收到原支付卡的退款。 在过去的两周内,我发送了多封电子邮件和支持请求,要求更新退款状态。我特别要求确认退款是否已处理,并要求提供 ARN(收单机构参考号),以便我可以向发卡机构追踪。每个请求都被忽略,我没有收到任何有意义的回复。 对于一家公司来说,删除客户的帐户,让他们等待近一个月的退款,然后完全忽视反复联系支持人员的尝试,这是不可接受的。 除非这个问题得到及时解决,否则根据我的经验,我不能推荐 InMotion Hosting。客户应该得到及时的退款和积极响应的客户服务。

InMotion Hosting 回复2026-07-13

We appreciate you taking the time to share your experience with us. We understand how frustrating the delay in receiving your refund and the lack of communication must have been. After reviewing your case, we identified the issue that caused the delay, and we're pleased to let you know that your refund is now being processed. We sincerely apologize for the inconvenience and appreciate your patience while we worked to resolve this. Thank you for giving us the opportunity to make things right. Jana T. - Brand Ambassador

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Gabriel · 写过 1 条评价 · 体验于 2026-07-13 ·

专门的人力支持

专门的人力支持。祝 InMotion Hosting 周年快乐,感谢 Eric!

InMotion Hosting 回复2026-07-14

Gabriel, We're so happy to hear about your positive experience with our dedicated support team members! We appreciate your kind words. Jana T. - Brand Ambassador

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Elly Blanco-Rowe · 写过 1 条评价 · 体验于 2026-07-13 ·

我从来没有想过要改变……

我从来没有想过更换托管公司。每当我遇到问题时,他们都很友善并且乐于助人。他们随时为我提供帮助。我对这项生意非常感激。

InMotion Hosting 回复2026-07-13

Elly, We are so grateful for your kind words! It's wonderful to hear that our accessibility and helpfulness have made such a positive impact on your experience. Thank you for your loyalty and appreciation. Jana T. - Brand Ambassador

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Cameron Bryars · 写过 3 条评价 · 体验于 2026-07-10 ·

对托管的长期满意度

对托管的长期满意度。 获得现场良好的工具。 出色的支持

InMotion Hosting 回复2026-07-13

Cameron, We are so happy to hear about your long-term satisfaction with our hosting, tools, and excellent support. Thank you for your wonderful feedback! Jana T. - Brand Ambassador

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Mike Jennings · 写过 1 条评价 · 体验于 2026-07-09 ·

每当有人问我是哪位主持人时...

当有人问我推荐哪位房东时,我总是很激动。和他们在一起已经很多年了。我想作为 VPS 客户的专家技术支持让我感到高兴。

InMotion Hosting 回复2026-07-10

Mike, Thank you for the 5-Stars! We are so happy to hear that our expert tech support has kept you satisfied for so many years. We truly appreciate your recommendation! Jana T. - Brand Ambassador

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Jo Ann Mclellan · 写过 2 条评价 · 体验于 2026-07-10 ·

雅各布在回复时非常乐于助人……

Jacob 在响应未保存的更新时非常有帮助,并帮助我解决了 PHP 问题

InMotion Hosting 回复2026-07-13

Jo Ann, We're so glad our team could provide such helpful assistance with your PHP issue and ensure your updates were saving correctly. Thank you for your kind words! Jana T. - Brand Ambassador

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Alvaro Castillo · 写过 1 条评价 · 体验于 2026-07-09 ·

出色的托管体验

支持团队快速、耐心,并且真正了解他们的东西 - 每次我联系他们时,他们都会引导我解决问题并立即解决。可靠的服务由真正关心的人提供支持。强烈推荐。

InMotion Hosting 回复2026-07-10

Alvaro, We're so pleased to hear about your positive experiences with our support team. It's wonderful to know that they are fast, patient, and knowledgeable in resolving your issues. We truly appreciate your high recommendation! Jana T. - Brand Ambassador

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Arnold · 写过 2 条评价 · 体验于 2026-07-08 ·

我和他们在一起很多年了

我和他们在一起很多年了。始终给予大力支持。

InMotion Hosting 回复2026-07-09

Arnold, Thanks for your long-standing support. We are always happy to help, and appreciate your kind words. Jana T. - Brand Ambassador

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Ken Phillips · 写过 1 条评价 · 体验于 2026-07-08 ·

我已经成为客户 10 年了……

我已经成为客户 10 年了,这些人总是给我留下深刻的印象。每当我有问题时,他们都会在第一次联系时给我答案。惊人的。

InMotion Hosting 回复2026-07-09

Ken, We are so grateful for your decade of loyalty and are thrilled to hear that we consistently impress you. It's wonderful to know that we've been able to provide you with prompt and accurate answers on your first contact. Jana T. - Brand Ambassador

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Jeff Brown · 写过 1 条评价 · 体验于 2026-07-06 ·

还是有技术有知识!

inMotion 仍然拥有技术支持,他们知道他们在做什么,可以有效地排除故障,并且总是能解决我的问题。甚至是自作自受的人。 唯一缺少的星星是因为等待时间增加了。从好的方面来说,当你确实解决了问题时,你很少需要将问题升级才能找到了解情况的人。一线技术人员都很棒。

InMotion Hosting 回复2026-07-08

Jeff, We appreciate you sharing your positive experience with our technical support team. We are glad to hear our front-line technicians have consistently resolved your issues. We acknowledge your feedback regarding increased wait times and are actively working to improve our response efficiency. Jana T. - Brand Ambassador

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Don Ives · 写过 2 条评价 · 体验于 2026-07-05 ·

今天像往常一样提供了出色的帮助

今天像往常一样提供了极好的帮助!再次感谢 InMotion!

InMotion Hosting 回复2026-07-07

Don, It's great to hear that you consistently receive excellent assistance from us! We appreciate your continued support. Jana T. - Brand Ambassador

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Greg Rosenthal · 写过 1 条评价 · 体验于 2026-07-04 ·

优质的服务

优质的服务。 令人震惊的支持。 人工智能直接带您找到您需要的人。 不废话。 非常流利地掌握美式英语的所有微妙之处。 我已经去过很多次了,老实说,我不会冒险尝试其他任何事情。

InMotion Hosting 回复2026-07-06

Greg, We're so pleased to hear that our service and support have met your expectations. Thank you for your kind words! Jana T. - Brand Ambassador

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Ali Shameen · 写过 1 条评价 · 体验于 2026-07-04 ·

亚历山大提供了最好的支持……

Aleksandar 提供了我经历过的最好的支持服务。我仍然使用 Hostinger 和 Bluehost 进行其他用途,但我从 InMotion Hosting 获得的支持水平非常出色。 Aleksandar 超出了我对这两家提供商的体验。他知识渊博,耐心,快速有效地解决了我的问题。我非常感谢卓越的客户服务,并强烈推荐 Aleksandar 和 InMotion Hosting 支持团队。👍😀

InMotion Hosting 回复2026-07-06

Ali Shameen, We truly appreciate this review. It's wonderful to know that the assistance provided was knowledgeable, patient, and resolved your issue quickly. Thank you for sharing your positive feedback and recommendation. Jana T. - Brand Ambassador

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Andrew · 写过 1 条评价 · 体验于 2026-07-02 ·

技术服务REP非常棒

技术服务 REP 非常棒!快速、乐于助人、彻底、专业、知识渊博、准确。出色的...

InMotion Hosting 回复2026-07-02

Andrew, We're so glad to hear that our technical service representative provided you with such an excellent experience. It's always nice to hear this feedback. Jana T. - Brand Ambassador

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Rajarshi Banerjee · 写过 2 条评价 · 体验于 2026-07-02 ·

非常有帮助的后端团队

非常有帮助的后端团队。特别感谢维利萨

InMotion Hosting 回复2026-07-02

We're so happy to hear our team was helpful. We appreciate your kind words! Jana T. - Brand Ambassador

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b h · 写过 2 条评价 · 体验于 2026-06-30 ·

极好的

极好的。与 InMotion 的每次交互都解决了问题。控球能力一流!

InMotion Hosting 回复2026-07-01

We are thrilled to hear that your interactions with us have been so positive and that we've been able to resolve your issues effectively. Thank you for taking the time to share your experience. Jana T. - Brand Ambassador