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InMotion Hosting

100 条评价

4.7100 条评价
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关于 InMotion Hosting

数据更新
网站
www.inmotionhosting.com
分类
电子与科技
所在地
United States · Virginia Beach
状态
待认证
近 12 个月
100 条评价
差评回复率
100%(8/8 条)
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InMotion Hosting靠谱吗?

InMotion Hosting(www.inmotionhosting.com)在 OK.one 的综合评分为 4.7 分(满分 5 分),基于本站收录的 100 条用户评价,属于电子与科技分类,口碑优秀。好评高度一致,91% 的评价为 4 星及以上;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

S
STEVE BLOOM · 写过 6 条评价 · 体验于 2026-06-30 ·

按预期工作

按预期工作,我们是几年前第一批 inmotion 客户之一,并且没有去过其他任何地方。

InMotion Hosting 回复2026-07-02

Steve, Thanks for taking the time to leave us this review. We truly appreciate your long-standing loyalty! Jana T. - Brand Ambassador

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Charles Johnson · 写过 1 条评价 · 体验于 2026-06-27 ·

他们真的很努力地去固定客户......

他们真的很努力地解决客户的问题,并且在客户的问题得到解决之前他们不会停止尝试。

InMotion Hosting 回复2026-07-01

Charles, We are so pleased to hear our dedication to resolving customer concerns left such a positive impression. We truly value your kind words. Jana T. - Brand Ambassador

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Berkay Kentli · 写过 1 条评价 · 体验于 2026-06-22 ·

他们提供优质的客户服务……

他们由真正的技术人员提供优质的客户服务。此外,与其他托管公司相比,他们的计划更有价值。

InMotion Hosting 回复2026-07-01

Berkay, We're so glad to hear you appreciate our tech support provided by real humans, and the value our plans offer. Thank you for your kind words! Jana T. - Brand Ambassador

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David · 写过 8 条评价 · 体验于 2026-06-29 ·

很棒的客户服务

很棒的客户服务!我的数据库出现错误,我的网站瘫痪了,代理很快就修复了它。

InMotion Hosting 回复2026-06-30

David, We're so glad our team could quickly resolve your database error and get your website back online. We appreciate your kind words! Jana T. - Brand Ambassador

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Terri · 写过 1 条评价 · 体验于 2026-06-30 ·

InMotion 支持是最好的

InMotion 支持是最好的!实时聊天团队总是乐于助人,能够解决我的问题(很少),因为 InMotion 是一个很棒的网络托管服务商!

InMotion Hosting 回复2026-07-01

Terri, This review is the best! We're glad to hear that our live chat team has been consistently helpful and effective in resolving your issues. It's wonderful to know you're having such a positive experience! Jana T. - Brand Ambassador

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Per Lj · 写过 1 条评价 · 体验于 2026-06-10 ·

始终立即得到支持响应……

支持人员总是立即做出响应,到目前为止所有问题都已得到解决。

InMotion Hosting 回复2026-06-29

We are so glad to hear that our support team has been able to resolve your issues promptly. We appreciate your positive feedback! Jana T. - Brand Ambassador

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Brad Forschner · 写过 2 条评价 · 体验于 2026-06-29 ·

艾莉帮助我解决了这些问题……

艾莉帮助我解决了遇到的问题,直到问题得到解决。 我在使用白标经销商服务的 DNS 域名服务器(域名在其他地方注册)时遇到问题。这件事很快就得到了解决。

InMotion Hosting 回复2026-06-30

Brad, We're so glad we could help resolve your DNS nameserver issues with your white label reseller services quickly. We appreciate you sharing your positive experience! Jana T. - Brand Ambassador

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Steve Henry · 写过 2 条评价 · 体验于 2026-06-27 ·

直观的技术支持人员

技术支持人员立即能够理解我正在尝试执行的操作(访问最初似乎不可用的域的 DNS 参数)并发现我位于错误的区域。他通过耐心地将他的屏幕截图与我的屏幕截图进行比较来做到这一点。 这节省了我很多时间。

InMotion Hosting 回复2026-06-29

Steve, We're so glad to hear that our technical support was able to quickly understand your needs and patiently guide you to the correct solution. It's wonderful to know we saved you valuable time! Jana T. - Brand Ambassador

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Jason · 写过 2 条评价 · 体验于 2026-06-29 ·

技术支持总是快速且有帮助的

技术支持总是快速且有帮助的。

InMotion Hosting 回复2026-06-29

Jason, We are so pleased to hear that our tech support team has consistently provided you with quick and helpful assistance. Your positive feedback is truly appreciated! Jana T. - Brand Ambassador

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Mohamed Hassan · 写过 2 条评价 · 体验于 2026-06-28 ·

KarranA 非常冷静

KarranA 是一个非常冷静、耐心且善解人意的人。我真的很欣赏 KarranA 处理我所有请求的方式。由于我是 InMotion Hosting 的新手,并且刚刚开始将我的所有域迁移到此服务器,因此我仍在学习中。 KarranA 在整个过程中提供了令人难以置信的帮助。我肯定会给 KarranA 一个五星级的评价,因为它提供了出色的支持。

InMotion Hosting 回复2026-06-29

Mohamed, We're so glad to hear that our team member was incredibly helpful and provided excellent support during your migration. We appreciate you sharing your positive experience! Jana T. - Brand Ambassador

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Digital Marketing Lifeline DML · 写过 1 条评价 · 体验于 2026-06-28 ·

网站已恢复!

非常感谢在聊天中与我打交道的代理商 - 你们能够轻松地恢复我的网站,我感谢你们的努力! 再次感谢您的出色工作!并且不得不忍受我:)

InMotion Hosting 回复2026-06-29

We are so pleased to hear that our chat agents were able to assist you efficiently and restore your website with ease. We always strive to provide excellent support, and it's wonderful to know our efforts are appreciated. Thank you for your kind words! Jana T. - Brand Ambassador

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Ian Morrison · 写过 5 条评价 · 体验于 2026-06-28 ·

我的网站出现问题

我的网站出现问题,进入聊天系统,WillieW 整理了时间。问题是字节跳动的攻击性机器人!

InMotion Hosting 回复2026-06-29

Ian, We're glad our chat support was able to quickly resolve the issue with your site. We appreciate you sharing your positive experience with us. Jana T. - Brand Ambassador

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Dean Herington · 写过 2 条评价 · 体验于 2026-06-28 ·

埃里克是最棒的

埃里克是最棒的。 Eric 今天帮我完成了两个网站迁移

InMotion Hosting 回复2026-06-29

Dean, Thanks for the positive feedback. We are so happy to hear that our team provided such excellent assistance with your website migrations. Jana T. - Brand Ambassador

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Cheryle Moses · 写过 3 条评价 · 体验于 2026-06-27 ·

优秀的支持服务!

InMotion Hosting 回复2026-06-29

Cheryle, Thank you for your kind words! We're glad to hear you had an excellent experience with our support team. We appreciate you choosing us and look forward to being here whenever you need us. Jana T. - Brand Ambassador

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Eric · 写过 1 条评价 · 体验于 2026-06-25 ·

解决问题首先尝试

解决问题首先尝试。 快速、专业。 斯蒂芬很棒

InMotion Hosting 回复2026-06-26

Eric, We're so glad we could quickly resolve your issue. Thank you for taking the time to let us know. Jana T. - Brand Ambassador

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joeinfo · 写过 4 条评价 · 体验于 2026-06-26 ·

大卫非常乐于助人而且很快…

大卫非常乐于助人,对我的问题做出了快速响应,并引导我到正确的地方来解决问题。

InMotion Hosting 回复2026-06-26

We're so glad to hear our team could quickly assist you and guide you to a resolution. We appreciate your feedback! Jana T. - Brand Ambassador

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Carol Smith · 写过 1 条评价 · 体验于 2026-06-25 ·

他们拥有最好的客户服务......

他们毫无疑问拥有最好的客户服务!我的客户服务代表埃里克。他耐心而快速地解决了严重的现场问题!我的所有客户网站均由 InMotion 托管。

InMotion Hosting 回复2026-06-26

Carol, We are so glad to hear about your positive experience with our customer service. We appreciate your kind words and continued trust in us! Jana T. - Brad Ambassador

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L.A. Stevens · 写过 4 条评价 · 体验于 2026-06-25 ·

技术支持的唐尼非常有耐心......

技术支持人员的 Donnie 对我非常耐心,因为我从他那里学习了如何设置子域并为 Cloudflare 添加 A 记录。我不能说 InMotionHosting 的每个人都像 Donnie 一样耐心且信息丰富,但他很棒!对仍在学习这些东西的人有巨大的帮助。

InMotion Hosting 回复2026-06-26

We're so glad to hear our team member provided such patient and informative assistance. We appreciate you sharing your positive experience! Jana T. - Brand Ambassador

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Private Entity · 写过 2 条评价 · 体验于 2026-06-23 ·

Inmotionhotsting.com - 正式投诉 Stephan Ma 支持代理

Inmotionhotsting.com - 关于支持体验和未解决的服务器问题的正式投诉 我写这封信是为了正式表达我对最近收到的有关我的服务器和网站持续问题的支持的不满。 我遇到了超时错误,并联系了您的支持团队寻求帮助。在我与马云的互动中,我发现他的反应毫无帮助、轻蔑且不专业。斯蒂芬·马(Stephen Ma)没有调查这个问题或试图提供技术援助,而是简单地告诉我他无法帮助我,因为他没有接受过培训。当客户无法解决一个简单的问题时,为什么要雇用支持代理来浪费客户的时间? 我最近支付了超过 400.00 美元购买了一台新服务器,并特别建议我以前的服务器中的所有设置都将被适当地迁移和配置。鉴于这项投资和购买时提供的保证,我期望在解决迁移后出现的问题时获得合理水平的支持。 当我请求将我的案件升级或转移给另一位支持代表时,我被告知这是无法做到的。作为一名正在寻求服务问题帮助的客户,我发现这种回应是不可接受的。 到目前为止,我的问题仍然没有解决。 将我的投诉升级给高级技术支持代表或经理。 回顾我与 Stephen Ma 互动期间提供的客户服务。 我无法通过正常的支持渠道获得有意义的帮助,希望能及时关注此事。请尽快提供有关调查状态以及解决这些问题所采取措施的最新信息。

InMotion Hosting 回复2026-06-26

Thank you for sharing your detailed feedback. We sincerely regret that your recent support experience did not meet your expectations, especially given your significant investment and the assurances you received. We have reviewed your case and are awaiting confirmation from you that the issue has been fully resolved on your end. Regarding your interaction with our support representative, we take your concerns seriously. We are reviewing the conversation, as well as our internal processes and training, to identify opportunities for improvement. Our goal is to provide every customer with helpful, respectful, and accurate support, and we appreciate you taking the time to bring this experience to our attention. Jana T. - Brand Ambassador

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James R Stone · 写过 2 条评价 · 体验于 2026-06-25 ·

我的技术人员专业且坚定

我的技术人员受过良好的教育、全面且专业。我们共同努力解决我的问题。在这种情况下,我需要与其他支持团队(托管提供商、Wordpress 插件作者)一起采取后续步骤以获得完整的解决方案。

InMotion Hosting 回复2026-06-25

James, We're so glad to hear our technician provided such educated, thorough, and professional support, working with you to troubleshoot the issue. We appreciate your positive feedback! Jana T. - Brand Ambassador