我成为 InMotionHosting 客户超过 15 年的主要原因是他们通过聊天、电话和电子邮件提供的技术支持。支持团队反应敏捷,能够在一次会议中解决我的问题。我的最新经验涉及解决阻止网站加载并重定向到某些亚洲苏打产品的恶意软件插件。一如既往的优质服务! Eric Mc 是我在这个问题上的技术支持人员。谢谢你!
InMotion Hosting 回复2026-06-25
Jeri,
We are so glad to hear about your positive experience with our support team over the past 15 years! We appreciate you highlighting our team's responsiveness and ability to resolve issues efficiently. Thank you for your kind words.
Jana T. - Brand Ambassador
Dennis,
We're so glad to hear about your 16 years of positive experience with our hosting and support! We truly appreciate your recommendation and look forward to partnering with you for years to come.
Jana T. - Brand Ambassador
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Deborah · 写过 2 条评价 · 体验于 2026-06-23 ·
★★★★★
我的网站无法正常运行...
由于某种未知原因,我的网站无法正常运行。 技术支持人员的 Andrea 查看了我的网站,看到了错误消息,她能够修复它。 现在运行良好。 安德里亚给了我很大的帮助,而且非常有耐心。
InMotion Hosting 回复2026-06-23
Deborah,
We're so glad to hear we could resolve the issue with your website and that it's now working nicely. We appreciate your kind words.
Jana T. - Brand Ambassador
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NAEEM PALANPADIYAN · 写过 1 条评价 · 体验于 2026-06-23 ·
★★★★★
免费提供优质的技术支持...
无论任何计划如何,都会免费提供出色的技术支持,太棒了!
InMotion Hosting 回复2026-06-23
We're happy to hear you appreciate our free tech support. Thank you for your kind words!
Jana T. - Brand Ambassador
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Leonardo Rivas · 写过 1 条评价 · 体验于 2026-06-22 ·
★★★★★
优质的服务
InMotion Hosting 回复2026-06-23
Leonardo,
Thanks for sharing this positive experience. It's always nice to hear from a satisfied customer.
Jana T. - Brand Ambassador
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Ahmed Elewa · 写过 2 条评价 · 体验于 2026-06-21 ·
★★★★★
非常快速的支持。
InMotion Hosting 回复2026-06-22
Ahmed,
We're happy to hear you find our support great, and fast! Appreciate kind words.
Jana T. - Brand Ambassador
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Bret Mathews · 写过 1 条评价 · 体验于 2026-06-19 ·
★★★★★
域名转移问题和证书问题
我在将网站转移到 InMotion 时遇到问题。我以为我已经暴露了我的“管理电子邮件”,或者至少lookup.icann.org/en/lookup让我认为我已经暴露了(他们列出了“联系电子邮件”,而不是“管理电子邮件”)。 Jeremy 向我指出 tucowsdomains.com / whois-result ,它的标签更加清晰,我可以看到我的“管理电子邮件”没有暴露。
在检查我的网站时,我发现它实际上正在提供网页,因此我们开始解决下一个问题。我的网站使用 JavaScript 来检测机器人,但它不起作用。使用 Chrome 的开发者工具,他注意到一个证书错误,我认为这是由于没有专用的 SSL 证书造成的。 Jeremy 说不,然后注意到我的代码使用的是我的 IP 地址而不是我的域名(那是另一个故事了)。一旦我更新代码以使用我的域名而不是 IP 地址,JavaScript 代码就可以正常工作,这意味着我的网站可以正常工作!杰里米帮助我解决了我遇到的每一个问题!
InMotion Hosting 回复2026-06-19
Bret,
We are so pleased to hear about the positive experience you had while transferring your website. It's always nice to hear about our teams ability to resolve complex technical issues. We appreciate you sharing your detailed feedback, and thank you for trusting us with your website.
Jana T. - Brand Ambassador
Keith,
We truly appreciate your decade of loyalty and kind words! We're so glad our team consistently provides quick and effective support. Thank you for your wonderful feedback.
Jana T. - Brand Ambassador
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MICHAEL · 写过 12 条评价 · 体验于 2026-06-18 ·
★★★★★
技术支持能够回答我的问题……
技术支持能够第一时间回答我的问题并提供我所要求的说明。
非常有帮助。我无法想象没有这种技术支持。
InMotion Hosting 回复2026-06-19
Michael,
We're so pleased our tech support team could provide the clear instructions you needed. Your kind words mean a lot to us!
Jana T. - Brand Ambassador
Julian,
We appreciate your feedback regarding the stability and speed of our shared hosting. We recognize your concerns about the outdated dashboard and cPanel, and the wait times for technical support during peak hours. We are actively working on improving the user experience and support accessibility.
Jana T. - Brand Ambassador
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Richard Tsalwa · 写过 1 条评价 · 体验于 2026-06-16 ·
★★★★★
我已经使用 InMotion 托管了我的网站...
自 2024 年以来,我一直通过 InMotion 托管我的网站,我很高兴得到经验丰富的人员的支持
InMotion Hosting 回复2026-06-16
Richard,
We are so glad you are happy with our support! Thanks for taking the time to share your feedback.
Jana T. - Brand Ambassador
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Scott Stef · 写过 1 条评价 · 体验于 2026-06-15 ·
★★★★★
InMotion一直在提供优质的服务
InMotion 多年来一直提供优质服务,他们的客户支持始终可用,并且技术支持非常出色。
InMotion Hosting 回复2026-06-16
Scott,
We appreciate your kind words about our services and technical support. We're glad to know we've met your expectations!
Jana T. - Brand Ambassador
We are truly sorry to hear about your negative experience with our technical support. We take your feedback seriously and are lookin into finding the transcripts to address the issues you've raised. We appreciate you bringing this to our attention.
Jana T. - Brand Ambassador
We're so glad to hear our technical support team consistently resolves your issues and helps with your hosting needs. Thank you for recognizing our our incredible team members!
Jana T. - Brand Ambassador
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Bill Beeler · 写过 1 条评价 · 体验于 2026-06-15 ·
★★★★★
它解决了我的问题
它解决了我的问题,这是服务器缓存。
InMotion Hosting 回复2026-06-16
Bill,
Glad we could help resolve your issue. Thank you for your positive feedback.
Jana T. - Brand Ambassador
Joshua,
We are incredibly grateful for your decade of loyalty and this wonderful feedback. It's truly rewarding to know we've consistently provided value for your business and clients. We appreciate you highlighting our performance, security, and support.
Jana T. - Brand Ambassador
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Rose · 写过 3 条评价 · 体验于 2026-06-05 ·
★★★★★
绝对没有客户服务/IT……
绝对没有客户服务/IT 帮助。门票已开放数天,但没有任何回应。不可接受的。
InMotion Hosting 回复2026-06-15
Rose,
We are concerned to hear about your experience. Upon reviewing our support response and wait times we are implementing changes to remedy this.
Jana T. - Brand Ambassador
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Karl Bittner · 写过 2 条评价 · 体验于 2026-06-14 ·
★★★★★
我的问题很快就得到了解决
InMotion Hosting 回复2026-06-15
Karl,
We're glad we could help quickly. Thank you for your kind words; we appreciate your feedback.
Jana T. - Brand Ambassador