IPVanish

Hello, Thank you for your feedback. We’re glad to hear you are enjoying the service overall, but we apologize for the inconvenience of having to switch servers frequently to maintain a stable stream for movies and sports. We want to ensure you get the consistent performance your high-speed internet allows. Please reach out to us at [email protected] with your device type and the specific streaming platforms you're using. This will help us provide more tailored instructions and identify the best server configurations for your setup.

Hello, Thank you for bringing this to our attention. We sincerely apologize for the frustration caused by the vague installation instructions; we strive to make our setup process as seamless as possible across all platforms. To help us improve our documentation and resolve this for you, please contact us at [email protected] with your specific TV device type and model. This will allow us to prioritize your request and provide much clearer, tailored instructions for your setup.

Thank you for sharing your feedback. We are truly sorry to hear that the service did not meet your expectations and that you’ve experienced difficulties regarding a refund. This is certainly not the experience we want for our customers. We would like to look into this immediately and make things right. Please reach out to us at [email protected] so we can prioritize your request and investigate the status of your refund personally. We appreciate your patience and look forward to assisting you.

Hello, and thank you for sharing your feedback with us. We are pleased to hear that you experienced faster speeds at times, but we sincerely apologize for the slowdowns you encountered on your Fire Stick. Performance consistency is a top priority for us, and we would like to investigate why your experience has been fluctuating. Please reach out to us at [email protected] so we can prioritize your request and provide technical assistance tailored to your device setup. We look forward to hearing from you and getting your connection back to full speed. Best regards, The IPVanish Management Team