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购物与时尚

Jollychic

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关于 Jollychic

数据更新
网站
www.jollychic.com
分类
购物与时尚
所在地
中国
状态
待认证
差评回复率
75%(137/182 条)
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商家自述

Welcome to Jollychic.com, where you can find thousands of popular garment brands at reasonable prices.

Jollychic靠谱吗?

Jollychic(www.jollychic.com)在 OK.one 的综合评分为 1.6 分(满分 5 分),基于本站收录的 223 条用户评价,属于购物与时尚分类,口碑较差。74% 的评价为 1 星,差评比例偏高;商家回复了 75% 的差评。数据最后更新于 2026-10-25。

用户怎么说

such a fraud

such a fraud! I ordered with 167$ and I received the package... it was completely flawed, zero quality not to mention the completely different sizes and items are not as shown on their site and now they make their customers pay for the return shipping fees which is going to be more than what I've payed for those what so ever called clothes! such a waste of time and money!! DO NOT SHOP THERE!

Jollychic 回复2017-12-11

Sincerely feel sorry about the inconvenience. May I know your order number please? Or could you please apply online return and update the item picture? Once we check it, we will give you a satisfying solution. Jollychic is a young and fast growing team, we hope your understanding for any inconvenience.

I haven't received my order and its …

I haven't received my order and its almost been 2 weeks, i get that its black friday but you said the minimum was 2-3 days and i am getting impatient, and no one has updated me with my order and i have a bad feeling about receiving it. Please update once ypu get this complain.

Jollychic 回复2017-12-11

Dear customer, we feel sorry for the inconvenience. If you have any complaints about our items or service, please feel free to contact us by 7*24 livechat or email us to [email protected]. We will try our best to help and give you a satisfying solution.

Still waiting my order to shipped

Still waiting my order to shipped, .. Still no updates or anything.. The service are very slow.. This is 1st n last, never ordered again!

Jollychic 回复2017-11-22

Dear customer, We feel sorry for the inconvenience. To clarify the situation, please contact us by 7*24 livechat or email us to [email protected]. We will try our best to help and give you a satisfying solution.

Dear Jollychic Team,

Dear Jollychic Team, Please help to track this order JL0000034912. Please help to advise when it will be arrived in Indonesia. I already order since 7th November 17. Until now order tracking detail still manifest. Your prompt reply will be so helpful. Thank you!

Jollychic 回复2017-11-22

Dear customer, We're so sorry for the inconvenience.The delivery delay was caused by the special policy of Indonesia customs and the problem has been solved now.Your kindly understanding will be highly appreciated. We will contact you and try our best to help and give you a satisfying solution.

My very bad experience shopping with JollyChic

I had a very bad experience shopping with JollyChic online. I have received my order but I was shocked with the quality of the clithes and bags. I had different sizes from what I choos for tge clothes. I had one defaulted bag that I didnt have any lock. I contacted customer service which wss very difficult to find out how to contact them because their web site doesnt show how to exchange or return. After struggeling to find the way, I had online chatt with customer service which was the only way to return my order. Unfortunatly, I was unable to return them because I wss unable to attach the pictures of the products I wanted to return as they requested me to do due to some deficiency in their application. The guy refused to give my any email address to contact them through and send the pictures. I am very disapointed becsuse no body bothered to contact me after that to help me return these products.

Jollychic 回复2017-12-01

Dear, sorry to hear about the problem, would u pls tell us the details ? And we will also check everything again and solve it ASAP. Any questions please contact our customer service when u feel free !

NEVER ARRIVE

I bought two things from jolly, it said already arrived at jakarta since nov 2th,but it never come. i live in malang,it should be only need 1 or 2 days to came here 😣😥. JL0000032360 Please help. sorry for my bad english

Jollychic 回复2017-11-22

Dear customer, We're so sorry for the inconvenience.The delivery delay was caused by the special policy of Indonesia customs and the problem has been solved now.Your kindly understanding will be highly appreciated. We will contact you and try our best to help and give you a satisfying solution.

I just received my package today;

I just received my package today; I ordered beddings as labeled in your site. I was quite disappointed because it wasn't what I expected it to be; the actual item is far different from the picture advertised in your site.

Jollychic 回复2017-11-22

Sincerely feel sorry about the inconvenience. May I know your order number please? Or could you please apply online return and update the item picture? Once we check it, we will give you a satisfying solution. Jollychic is a young and fast growing team, we hope your understanding for any inconvenience.

THE WORSE ONLINE SHOP I EVER USED

I made order twice..and all of it failed because of customs problem...all of it took a very long time to solved.. one order still has no information for more than a month, with a lack empathy from the service support agents. They won’t give you the follow up information of your complain unless you ask them again and again and again Very poor service, too bad

Jollychic 回复2017-11-22

Dear customer, We're so sorry for the inconvenience.The delivery delay was caused by the special policy of Indonesia customs and the problem has been solved now.Your kindly understanding will be highly appreciated. Would you please kindly provide your order number to us? We will contact you and try our best to help and give you a satisfying solution.

Disappointed

I ordered on october 20th till now i don't receive my order. I have been waiting for so long. I'm disappointed! Here's my tracking number JL0000028690

Jollychic 回复2017-11-22

Dear customer, We're so sorry for the inconvenience.The delivery delay was caused by the special policy of Indonesia customs and the problem has been solved now.Your kindly understanding will be highly appreciated. We will contact you and try our best to help and give you a satisfying solution.

Fraud!!

Fraud!! Customer service nighmare!!! Will keep you waiting for answers and never solve the issues. They never wanted to cancel an order for size change and kept telling me to wait then they ship it! Very scatchy! They claim updates delays and will never refund you. When you get a paypal refund they will make you pay for the paypal fee! Big scam!! I am calling my bank to report them! Order NO:JI17092309103237818060

Jollychic 回复2017-09-25

Dear Madam, Unfortunately order placed by paypal and order status is payment processing. We do not receive the money. Please contact with paypal for refund. We never receive paypal fee which received by paypal platform Payment problems were caused by PayPal. Please contact with your bank and explain this situation.

my order never arrived

my order never arrived, complain via 24*7 live support and email to service jollychic.com without any solution. Order NO. B17090211085546797681. i ordered it on sept 2th, i am in Indonesia which according to jollychic site shipping take 5-7 days. live support and email told me to wait for it. i don't want the item anymore.

Jollychic 回复2017-09-21

Dear Sir, B17090211085546797681 this order returned to us because there were problems with delivery. We refunded money to your card. It may take a few days, before it gets into your account. Please check this and give us reply. We are sorry for the problem!

I bought t-chirts and dress they are …

I bought t-chirts and dress they are away sow big as like i ordered M but it look like XXXL sow is the fabric to plastic ,they shoes seamed fine do as look but with now time the glue stars spleading

Jollychic 回复2017-09-04

Dear customer, we feel sorry for the inconvenience. If you have any complaints about our items or service, please feel free to contact us by 7*24 livechat or email us to [email protected]. We will try our best to help and give you a satisfying solution.

Am I getting scammed

My product has been shipped but hasn't arrived after more than 15 days. When I check the order tracking "no logistics information". Help anyone?

Jollychic 回复2017-09-04

Dear customer, we feel sorry for the inconvenience. If you have any complaints about our items or service, please feel free to contact us by 7*24 livechat or email us to [email protected]. We will try our best to help and give you a satisfying solution.

I bought a lot of thing but all sizes …

I bought a lot of thing but all sizes where not fit so there solution to change all

Jollychic 回复2017-09-04

Sincerely feel sorry about the inconvenience. Could you please apply online return and update the item picture? Once we check it, we will give you a satisfying solution. Jollychic is a young and fast growing team, we hope your understanding for any inconvenience. If you have any complaints about our items or service, please feel free to contact us by 7*24 livechat or email us to [email protected]. We will try our best to help and give you a satisfying solution.

Jolly... Jolly... Jolly...

Okay so, I ordered a few things from jollychic. they were mostly shirts. NOT all of them fit the way they should. All the shirts I ordered seemed to be made with good quality material except for 1. It felt so cheap. I felt I was wearing a shirt made out of an airplane cover. I also bought a shoe! which I really loved! the quality shoe from the inside is bad though, i wore it for a few weeks and the inside is falling apart but I still wear it because its super cute ! The delivery was right on time. I would suggest everyone not to buy a 2 pair outfit and if you do, do it at your own risk. I bought a black outfit, pants and a crop top. The measurements were weird because the pants were too big and the crop top was too small. I had to just throw it away (waste of money). Overall, I would buy from Jollychic again! I know what to avoid now! learn from your mistakes .. simple :)

Jollychic 回复2017-09-04

Dear customer, thank you for your comment. We are sorry for the inconvenience. If you have any questions or complaints about order, please feel free to let us know. You can send us email to [email protected]. We will try our best to improve and give you a satisfying shopping experience.

Not at all trusted company

Not at all trusted company. I brought 7 pair of shoes, only after 2 weeks, I got refund without any explanation. Just like this! I should have trusted what people said about this company. No more deal with them again. I have learned my lesson. thanks

Jollychic 回复2017-09-04

Thank you for your comment. Sincerely feel sorry about the inconvenience. We try to fix errors. The blame for the situation bears our old IT system. Currently, we have improved our system.

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