Welcome to Jollychic.com, where you can find thousands of popular garment brands at reasonable prices.
Jollychic（www.jollychic.com）在 OK.one 的综合评分为 1.6 分（满分 5 分），基于本站收录的 223 条用户评价，属于购物与时尚分类，口碑较差。74% 的评价为 1 星，差评比例偏高；商家回复了 75% 的差评。数据最后更新于 2026-10-25。
Very disappointed I bought 2 dress which I was very excited about,they ended up very damaged and stained after shipping back I couldn't get a refund and every time they telling me an excuse, it is has been over 2 months I Just want my money back
Sincerely feel sorry about the inconvenience. We want to solve this problem. Please contact us on this email: [email protected]
Received a dress that I was not happy with but they did refund my money and shipping they did try hard to resolve the issue
Dear customer, we feel sorry for the inconvenience. If you have any complaints about our items or service, please feel free to contact us by 7*24 livechat or email us to [email protected]. We will try our best to help and give you a satisfying solution.
I bought a dress to my friend but it is not so good. So, em... I have to buy another one.
We sincerely feel sorry to hear that. If the item in quality problem or some other issue, we will take responsibility. Would you mind sending the order number and the dress picture to our customer service? After we check it, we will give you a satisfied reply. Again, we sincerely apologize for all troubles.
I am Ms. Michelle from Qatar. And till now I dont know what happened to my card that I used to order in this online shopping( Jollychic). From the day I send my card number I cant take money from there. And I ask them to send me the POS copy or the invoice they didnt send it. I am so disappointed.
We sincerely feel sorry for the issue. Would you mind leaving your order number or registered email here? Then we will check the details for you. Please don't worry. If we didn't charge you, money will be returned to your card. Again, we sincerely apologize for your inconvenience.
Order:A17021202112915413021 Unbelievable services and products not only that first shipment arrived was damage and items lost other not as description until now the roaming around to avoid refund my money and each staff from customer services try to compensate me as low as starting from 5$ since Week and more and they keep ignore my case or offer the less I'm loosing money, time and tension till this issue solved. I'm keeping follow but each staff have his own answer most important to get company benefits over customer right.
We sincerely apologize for this issue and the new staff gave unreasonable compensation. We total admit the mistake and we will take responsibility. We checked that our other agent has been solved the problem. Hope you will be satisfied with the solution. If you have any questions or any suggestions about our APP or customer service, please tell us anytime. We will do much better. Again, we do apologize for all troubles.
I made a big order, they have sent me all items wrong, 2 items just lowest quality ever, one of which was damaged with a big hole in the sleeve, 2 other items was wrong size, though both r labeled as size L, but one was too small, another one was too big. I wanted to return the order, but they refused to pay shipping fees!! I paid around 150$ for wrong size or defected items, and at the end I had to pay myself extra money to return this trash!!
We are really sorry for the issue you have experienced. Could you please share your order number with us? We will do our best to solve this inconvenience.
I will recommend jollychic website to all my friends. Good quality and fast delivery. You should have a try in this website.
Thanks for your kind comments. We will continue to improve ourselves to gratify you.
I buy 14 pcs from this company all are bad and one are not as web site picture also one of the prouduct is headphones blutooth not charge and not working the company said keep snd we will give you 20$ i ask no they said i will buy for the return do you bileve that My order .ARSI201608272143392963 Every thing not the same
We are really sorry for the issue you have experienced. Could you please share your order number with us? We will do our best to solve this inconvenience.
The quality of the items suck. It's pretty pictures, but wouldn't buy clothing from there again. They have some awesome different jewelry, but it also breaks after using it two-three times.
Sorry to hear that. Could you please share your order number? You can also get in touch wit our customer service through [email protected].
I ordered three items from Jollychic to get free shipping. After more than a month and little correspondence from them, I received only two items. The items are the poorest quality products I've ever seen. Cheap material, poor workmanship - nothing like what they show in the pictures. The sizes for both items are completely wrong. The items are so awful that I can't even give them to charity. Straight to the bin. I have literally lost over $100 on this order. These guys are stealing from people and they keep doing it because no one can / will shut them down. Any positive reviews which you read on their website or anywhere else are likely made by employees or their lying marketing department. Buyer beware!!!!
Could you please share your order number with us? We will do our best to help you.
i just recived my first order ( am from dubai ... and my payment method choosed was cash on delivery) so i went for it .. . . . honestly i bought it just to check the website and i was amazed with the quality of the clothes ... they look so expensive . . but keep in mind ,,, always go for bigger than your size even if it was mintioned in the size chart that your size is Medium , go for large ,, and for the skirts " don't trust the model pics,, they are not tall" the mid calf skirt will be a mini skirt !! . . but any way i like the products .... and the live chat , they are really helpful ,,,, "But it came too late ... it was supposed to be 7 days preparing and 3 days express shipping ,,, but it took 23 day for preparing and 1 day!!!! for shipping only ))
Thanks for your kind comments. We will continue to improve ourselves to gratify you.
Bought a few things before Christmas and its now a month later no delivery, no update, no reply to my emails, have no idea how i am going to get my money back. never , never buy from this site. dodgy, dodgy site.
We are truly sorry for that inconvenience. Could you please share your order number?
The site looks reputable but this is really the most second rate of chinese website companies. Their customer service is non existent responding only with email templates over and over again without reading the emails you send. I placed an order prior to Christmas - they have not delivered and will not process a refund. Seriously take note of the bad reviews and avoid at all cost as you will not get what you want...
Thanks for leaving us your feedback. Could you please share your order number with us? We will check what we can do for you in advance and get in touch with you.
Usually i don't have time to write reviews, but today i decided to do so, as i have been ordering from Jollychic for almost a year now and i am impressed 1- Quality Vs. Price: Given the fact i am shopping from a chinese website, i always expect the worst, but with jollychic is always the other way around, The quality of the products i have ordered are really good for it's price 2- Shipping: Always in time, i believe i made over 15 orders and all of them came in time and never late and always neatly packed 3- Customer Service: hence i didn't really faced a problem with them, didn't interact with thier CS, only once, an item was out of stock and they asked me if i want a refund on the bank or on the accout and that's it. 4- Flashsale: you will find the best deals there! Keep an eye on it, esp for bags and shoes, they are good quality 5- Loyatly program: Discount copouns, VIP Discounts, Holiday discounts,...ect, they always have something going on! For sure i recommend this site for everyone
Thanks for your kind comments. We will continue to improve ourselves to gratify you.
Think chinese Primark but online. Shipping takes at least 2 weeks, quality is poor and it is too expensive to return anything within the short 7 day return window. I purchased everything at least a size up so not had major fit issues - some thins are still a little tight. Now I'm not really expecting a lot for the low prices but its really not worth the hassle. Keeping my items as it would cost me the same as the purchase price to return then! Avoid
Thanks for leaving us your feedback. Could you please share your order number with us? We will check what we can do for you in advance and get in touch with you.
Produktet er slet ikke svarende til billederne. Kvaliteten er dårlig og ikke prisen værd. Leveringstiden er længere end hvad de skriver. Det er sidste gang jeg handler der. —— The product is not similar to the pictures. The quality is poor and not worth the price. The delivery time is longer than what they write. This is the last time I shop there.
We are truly sorry for that inconvenience. Could you please share your order number? We will report the issue to related departments and will have a look what we can do for you.
Size way to small for a xxx. No direction as to how to return. Little help here please!
We are really sorry for the issue you have experienced. Could you please share your order number with us? We will do our best to solve this inconvenience.
I placed an order on 69,94$ on the 14/08/15 and ordered it with express delivery (within 5-7 days) - now it is the 1st of september, and I still haven't seen the shadow of the things I purchased. Thursday the 27/08/15 I asked customer service what happened, and they told me to wait a few days - even though I ordered express delivery because it was for a present. STILL haven't seen anything today! NEVER ordering from here again - and all they can do to compensate is give a bonus on 10$ which I can use for nothing, since I will never shop here again. A refund is not possible either!
Sorry to hear that. Could you please share your order number? You can also get in touch wit our customer service through [email protected].
Like many people I read the reviews of this company before purchasing my daughters dream formal dress online and was concerned about the negative feedback. However, as the dress my daughter had chosen was "The One and Only" we chose to ignore the negative and what we thought to be one sided reviews and take a chance and order the gown anyway. Well..... the reviews were correct! First the dress didn't arrive in the time frame they advised because they had no record of the payment which they charged to my card on the day the dress was ordered (9 weeks prior) Once they confirmed that I had in fact paid for the dress they advised that it would take a further 2-3 weeks to ship. The dress finally turned up, way too big, very poor quality, and nothing like the one we ordered in the picture. Following many emails back and forth the company offered a $40 refund on the $279.00 dress which you could only use for a kindy dress up day. Absolutely peeved and annoyed at myself for disregarding the reviews before purchasing the gown however you learn from your mistakes and all we can do is hope that no one else makes the same mistake.
Please accept our deepest apologies. Could you please share your order number with us? Once we get the information to reach your JollyChic account we will check the details and get in touch with you.
Purchased a dress for a birthday. Good quality, a little shorter than expected, but the price was right. Selected to pay for expedited shipping (5-7 days). Despite my order being processed and paid for within the first 24 hours of placing the order, the dress did not ship and arrive for over 12 days (not counting Sundays). Needless to say, I did not get the dress in time for my birthday party. They did not offer to return my shipping costs despite them not delivering in the allotted time. Good luck getting any real feedback from customer service.
Please accept our sincere apologies for that inconvenience. Could you please share your order number? We have recently started to scan review sites so sorry again for being late but please do not worry, we will do our best to serve you.
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