Jollychic

RUN AWAY FROM BEING FOOLED

I ordered six products from this site with great hope and excitement on 14th February. It's March now, there has been no update in the tracking and when contacted through live chat'_ all they do is spill sugary fake promises to deliver asap! I haven't received my products yet and have the least of faith in getting them. BE CAREFUL ON WHERE YOU ORDER PEOPLE. Stay Warned. (Edited: Received my packages on MARCH. Was charged custom duty of more than 70 percent of total paCkage value. Worst experience ever. Never shopping here again)

Aurelia Diandra印度尼西亚 · 写过 1 条评价 · 发表于 2018-03-03

Looks the same as the photo!!

My friend bought a hoodie from jollychic and it looks soooo cool, so I tried to buy a hoodie in jollychic.. and it just arrived. It's better than what I expected. Good material and jollychic gave me a gift and I can pick one.. so I pick the same hoodie I ordered for my brother IT LOOKS COOL like the photo. But I ordered my size too big.. but the other one was a perfect fit. Can I change my hoodie size though?

Robyn Byon美国 · 写过 1 条评价 · 发表于 2018-02-22

Bought 13 items NOT a single item that is wearable!

Purchased several women clothings & shoes. Their quality is horrible! Material is cheap and looks nothing like the picture! Ankle length coat in picture was an above knee jacket in reality hahaha. What makes the matter worse is that they sent wrong color and size on 2 coats. When I request for refund, (they don’t offer exchange) I was told to ship it back at my own expense to China. I was stupid enough to make 2nd purchase while waiting for the first order and the 2nd order has not even arrived yet and it’s been over a month. I don’t believe beginning of February is a “hot shopping season” to expect delay on shipping. Overall, the worst shopping experience ever. DO NOT believe any good reviews here. Jollychic probably pay these people to write good reviews. Again, out of 13 items and spent $160, not a single product was wearable. Everthing goes to trash! Reading from other reviews that they had returned the product and still hasn’t received the refund, I am just gonna forget it and Never forget this horrible experience. Never ordering from Jollychic or any other Chinese own website!!!!

Vanaja Anilkumar阿拉伯联合酋长国 · 写过 1 条评价 · 发表于 2018-02-21

STAY AWAY

I had placed an order 4 tops from Jollychic. It is with great expectation I placed these orders. I was excited as the Products looked good on the site. My friends had in fact warned me and told me about the bad service of this company. However I didnt listen. However when I received the products, I found that products were not as described by them; one top was damaged, one was of completely different color, one of small in size, one was totally different looking. I took approval for return, wherein I mentioned all the reasons for return. Got approval, however in the approval mail they mentioned that return is at my cost. I contacted their customer service agent and explained everything. Told him why should I bear return charges as the mistake was Jollychic's. I didnt get any satisfactory reponse. After several continuous follow ups, they said they will bear return charges, if they found the return was due to their fault. I was happy as I was sure about their mistake. However after receiving the goods, they refunded the purchase price after deducting a good amount towards customs charges, without adding my return charges. When enquired they said, they didn't find any mistakes on their side and accordingly return charges cannot be refunded. I asked them sending damaged goods is not a mistake? No answer to that. I lost all the money I spent for this order...what is my remedy. How can we stop such cheaters; who post incorrect and misleading information on their sites and cheat people by sending incorrect and damaged products. STAY AWAY FRIENDS IF YOU DO NOT WANT TO LOSE MONEY AND TIME

I dont understand why did jollychic …

I dont understand why did jollychic stopped delievering to egypt. I choose my items and checked out, then when i went to add the address i did not find egypt in the list of the countries

Very bad quality

Very bad quality. I bought 22 items and I returned them all I couldn’t even wear one single piece of them!! The products have nothing to do with the pictures on the website. I returned the items one month ago and still didn’t get my refund yet. Very disappointing!!

Fake nike

I ordered nike shoes and received fake ones and they were a gift. If you are gonna charge that much at least have the originals.

Very very disappointed!!!

Very very cheap and bad quality of products! I ordered bags, shoes, coat, shirts and dress. I waited for almost a month and was very excited but when I got them I was very disappointed cause all of them has a very cheap quality and the sizes are not correct that I couldn't use. The bag I got is ripped and the coat has no belt I wonder how they could sell a damaged and incomplete items!!! And I applied for return and refund but they told me that I will be the one to shoulder the shipping cost! how come???? It is your negligence to send a very bad quality, incomplete, and damaged items!!! I regret to order from this shop!!!

I ordered for about 1 month and I still …

I ordered for about 1 month and I still do not get my package when I go in my account he told me that the shoes were delivered I must do what

Reem Kanabta德国 · 写过 1 条评价 · 发表于 2018-01-07

ordered during the holidays

ordered during the holidays, probably why I had so many discounts total of 50$ on my order. JollyChic informed me that the shipment will be therefore delayed, and it did, but arrived around the expected arrival time. I ordered over 40 items, non missing, all sizes were correct and some items exceeded their purchase value (baby clothes - shoes) which was a pleasant surprise for me and for my husband. will be ordering more from them in the future

Melissa Lascano菲律宾 · 写过 1 条评价 · 发表于 2018-01-01

Horrible service!

Will never purchase from JollyChic again. They promised up to 10 working days delivery, but it’s been more than a month and a week.

Horrible Experience

I am not uncertain about other people's experience but mine was just awful and i would not recommend dealing with them at all as it will be tiring with no resolution to their endless problems. My story in brief is, i ordered products that took 2 months to be delivered, despite all the promises to deliver from their side and multiple follow ups from my side to ensure the shipment will arrive and never be cancelled, they then ended up cancelling with no excuses, trying to communicate a reasonable solution, or take my opinion on this matter, just as if customers do not matter at all. I honestly take that as complete waste of time, as not meeting your promises towards your clients is complete deception.

Worst than worst!!!!!!

Worst than worst! Patiently waiting for my order due to hot deals from white Friday sale and got my order with a very bad quality! If I know that these are from China I wouldn’t bother ordering it from this site! What make it worst? Ordered for medium size and came with xxxl size?!! This is crazy!!! NAMSHI is way more better than you, what you see is what you get! And yours are totally opposite!!!

Bad service

Bad bad bad service ever !!! I will not buy from their any more ! I completed one month waiting to receive my things!!

No refund I got from jollychic

My order number order NO. JA17112700132702136460 First I order goods they kept it for preparing process for more than 15 days( ordered for express delivery!) so I got upset and cancelled my order. Now it's already 10 days I didn't get my refund to my credit card. I live chat with them more than 2 times but no proper response. Very bad service in jollychic I will not purchase any more items with them this is first and last. I got nightmare experience with them

The worst !!

The worst I ever ordered from !! It's been one month that I ordered and still didn't receive anything even though I already paid in advance

Their products are horrible.

sukhreet Goraya阿拉伯联合酋长国 · 写过 1 条评价 · 发表于 2017-12-03

This is my order no

This is my order no: ja17111714292950817100, already 1 months I pay already, I'm not resivad my delivery, so poor service, I don't know I can get my delivery or not, so bad

Sami music阿拉伯联合酋长国 · 写过 9 条评价 · 发表于 2017-11-29

i purchased some items

i purchased some items. they were available the moment i added them to cart and proceed to payout. 2 days later they send me an sms informing me that one item will not be delivered cuz its out of stock and they'll be reversing the amount to my credit card. but guess what they didnt. they added it to my balance in the website"as if ill be purchasing from their website again!!!" they didnt reverse anything to my credit card then i received sms informing me that all the items (including the cancelled item) were shipped and they need a 10-20 working days.well 20 working days is a whole month! i have tried reputed websites before and never faced such incidents. but this website!!! my advise never buy from them . they'll confuse you and delay your shipment. ill be adding one more review once i receive the items i ordered.. in a month maybe!

Totally unacceptable.

I have ordered on 20th November and just now got sms it's out of stock how come this website book first and do this it's going out of my understanding this is really frustrating first we vest our time and energy to choose and then we pay and finally sms comes I feel some fishy in this I want complete explanation on this otherwise we shd file a complaint to right otheoritites totally unacceptable.