Kathy Kuo Home

Hi Kathleen, Thank you so much for your wonderful review! We're thrilled to hear that you love your new bed. We hope we can continue to help you love where you live! Best, Kathy Kuo Home

Hi There, Thank you for your thoughtful review! We truly appreciate your patience. We're happy to hear you love your purchase. We hope we can continue to help you with your home decor Best, Kathy Kuo Home

Hi Jeffrey, Thank you for your wonderful review! We are so happy to hear that you loved your item! We hope we can continue to help you love where you live! Best, Kathy Kuo Home

Hi There, Thank you for sharing your experience! Your continued support means so much to us, and we look forward to helping you with your next home design project! #lovewhereyoulive Best, Kathy Kuo Home

Hi Mary, Thank you for your review! We're delighted to hear that your experience was easy to navigate from start to finish. Providing a seamless shopping experience is always our goal, and we appreciate you taking the time to share your feedback. We hope we can continue to help you love where you live! Best, Kathy Kuo Home

Hi Rachel, We're so sorry to hear your item arrived damaged and apologize for the frustration this has caused. It looks like our Customer Service Assistant Manager, Becky, has reached out to you directly to further assist with your return and help resolve this as quickly as possible. We appreciate your patience and look forward to making this right. Best, Kathy Kuo Home

Hi There, Thank you for your thoughtful review! We're so glad you finally found the perfect spot for this lamp after having it on your radar for so long. We hope we can continue to help you love where you live! Best, Kathy Kuo Home

Hi Donna Thank you for your review! We're thrilled to hear that you love your outdoor side table. We hope we can continue to help you love where you live! Best, Kathy Kuo Home

Hi Casey, Thank you for your review! We hope we can continue to help you love where you live! Best, Kathy Kuo Home

Hi Renee, Thank you for your kind review! We're delighted to hear that your experience was smooth and easy and that our team kept you informed every step of the way. We hope we can continue to help you love where you live! Best, Kathy Kuo Home

Hi There, Thank you for sharing your feedback. We're sorry to hear that the delivery timeline and scheduling process did not meet your expectations. For in-stock items, our standard processing time is 7–10 business days, and we recommend allowing approximately three weeks for transit and delivery. We do see that your order was placed on May 22 and your bed was successfully delivered on June 16, which falls within that expected timeframe. That said, we understand that the scheduling experience itself was disappointing, and we appreciate you bringing this to our attention. Your feedback helps us continue to improve the delivery experience for our customers. Best, Kathy Kuo Home

Hi Julie, Thank you for your wonderful review! We're delighted to hear that you love your Declan stools. We're so happy they're a perfect fit for your space. We hope we can continue to help you love where you live! Best, Kathy Kuo Home

Hi Melissa, Thank you for your wonderful review! We're so happy to hear that your stool arrived quickly and was exactly what you expected. We hope we can continue to help you love where you live! Best, Kathy Kuo Home

Hi there, Thank you for your thoughtful review! We're thrilled to hear that you've enjoyed both our product selection and customer service experience. Providing knowledgeable support before and after delivery is very important to us, and we're especially glad we could quickly resolve the issue with your armchairs. We hope we can continue to help you love where you live! Best, Kathy Kuo Home

Hi Hannah, Thank you so much for your kind words! We are delighted to hear that Hannah has provided such an exceptional experience while helping you explore options for your home. We look forward to helping you find the perfect pieces for your home. #lovewhereyoulive Best, Kathy Kuo home

Hi There, Thank you for your kind feedback! We're delighted to hear that Liv, our Client Success Specialist, was able to assist you promptly. We hope we can continue to help you love where you live! Best, Kathy Kuo Home

Hi Cherly, Thank you for your kind review! We're so pleased to hear that you're happy with your furniture and that your delivery experience was excellent. We appreciate you taking the time to share your feedback and hope we can continue to help you love where you live! Best, Kathy Kuo Home

Hi Megan, Thank you for your wonderful feedback! We're delighted to hear that your order arrived safely and that the careful packaging met your expectations. We hope you enjoy your new lamps! #lovewhereyoulive Best, Kathy Kuo Home

Hi there, Thank you for sharing your feedback. We sincerely apologize for the frustration caused by the delay in communication and for receiving an item that did not meet your expectations. After reviewing your account, it looks like our Assistant Customer Success Manager, Becky, reached out to you regarding your order and concerns. We appreciate your feedback, as we love the opportunity to make this right! Best, Kathy Kuo Home

Hi there, Thank you so much for your kind words! We're thrilled to hear that Iness provided such an amazing experience and was a pleasure to work with. We hope to work with you again on future projects! Best, Kathy Kuo Home