Lightailing.com is a leading global online shopping portal specializing in LEGO Lighting Up. Our goal is simple: to always provide our worldwide LEGO fans with high quality Lighting Set to light up there LEGO world.
I’ve been a frequent customer with lightailing. Never had a problem up until now placed an order and was charged to my credit card. No order details were sent received an email inviting me to return to my basket as the order hadn’t been completed went back in and there was no order there this is clear of the company have taken the money but they say they have no record of the order but they certainly must have record of the payment being received as I have provided them with credit card reference numbers and information really disappointed as generally I’ve received good product and service from them until this point now they just ignore my emails. Don’t respond showing their true colours.
The number of parts/LEDs is great. But the cable management is quite bad. Lumibricks knows how to do it.
The interior light is the worst. Why not include a one cent part to attach it properly?
LEGO Neuschwanstein Castle 21063 was my first ever Lightailing project. It was tedious work but I got it done. The amount of detail was surprising. The pictures don't compare to actually looking at the finished work. Can't wait until I do the the next one.
I am experienced at lightups. Have purchased 2 sets of lighttailing light up kits for LGK467 Collectors OWL from Harry Potters collection. First set arrived with broken wire so couldn’t wait for replacement so bought set no 2. Goes ok but no video instructions for this set just a booklet with pictures too hard to follow. Lighting up fragile wings was a disaster. Too many wires to hide and completed product distracted from owls appearance.
Don’t waste your money on this kit. Very very disappointed with lighttailing after doing 9 lightups. Up your anti lightailing and support your builds with helpful videos.
This will be the second kit I have purchased. It has not arrived, however the first kit worked really well and gave my Lego radio a look of authenticity. I was very happy and that is why I have decided to order another.
Excellent customer service for whatever may be wrong. Had some issues (broken cable, receiver not working for remote) with several purchases but all were resolved satisfactory. Its very fragile stuff so you need to really take it slow assembling.
I had a great experience with the product I ordered, HOWEVER I had to take away a star because I ordered 2 products but only received one. NOT because they didn't ship it. But rather their system didn't update fast enough, so therefore the item was actually not in stock. They refunded the money, but my disappointment was I didn't get the item which I was desperately seeking.
Just for the record it was the lighting set for Old Trafford.
Would definitely buy again! Fantastic product, well made, well designed, packaging and instructions are top-notch. This was clearly made for modelers, by modelers, and very affordable, too! Even the shipping was fast, you will NOT be disappointed! LOVE this!! Thanks for a great product, you have a new customer!
Been waiting close to a year for a video for Planet Earth and Moon in Orbit 42179 but for some reason it as never been produced even they said it was in process.
who long does one have to wait?
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