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Events & Entertainment

Lightailing

ClaimedCollecting reviews

61 reviews

4.261 reviews
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About Lightailing

Data updated
Website
www.lightailing.com
Category
Events & Entertainment
Location
China
Status
Unclaimed
Last 12 months
13 reviews
Replies to negative
18% (2/11)
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About this business

Lightailing.com is a leading global online shopping portal specializing in LEGO Lighting Up. Our goal is simple: to always provide our worldwide LEGO fans with high quality Lighting Set to light up there LEGO world.

Written by the business, not verified by us.

Is Lightailing legit?

Lightailing (www.lightailing.com) has a 4.2 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 79% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 18% of negative reviews; 13 of them were added in the last 12 months. Last updated 2026-10-24.

What people say

I’ve been a frequent customer with…

I’ve been a frequent customer with lightailing. Never had a problem up until now placed an order and was charged to my credit card. No order details were sent received an email inviting me to return to my basket as the order hadn’t been completed went back in and there was no order there this is clear of the company have taken the money but they say they have no record of the order but they certainly must have record of the payment being received as I have provided them with credit card reference numbers and information really disappointed as generally I’ve received good product and service from them until this point now they just ignore my emails. Don’t respond showing their true colours.

Never again lighttailing! Buyer beware!!

I am experienced at lightups. Have purchased 2 sets of lighttailing light up kits for LGK467 Collectors OWL from Harry Potters collection. First set arrived with broken wire so couldn’t wait for replacement so bought set no 2. Goes ok but no video instructions for this set just a booklet with pictures too hard to follow. Lighting up fragile wings was a disaster. Too many wires to hide and completed product distracted from owls appearance. Don’t waste your money on this kit. Very very disappointed with lighttailing after doing 9 lightups. Up your anti lightailing and support your builds with helpful videos.

Excellent customer service for whatever…

Excellent customer service for whatever may be wrong. Had some issues (broken cable, receiver not working for remote) with several purchases but all were resolved satisfactory. Its very fragile stuff so you need to really take it slow assembling.

Great experience but one hitch

I had a great experience with the product I ordered, HOWEVER I had to take away a star because I ordered 2 products but only received one. NOT because they didn't ship it. But rather their system didn't update fast enough, so therefore the item was actually not in stock. They refunded the money, but my disappointment was I didn't get the item which I was desperately seeking. Just for the record it was the lighting set for Old Trafford.

Would definitely buy again!

Would definitely buy again! Fantastic product, well made, well designed, packaging and instructions are top-notch. This was clearly made for modelers, by modelers, and very affordable, too! Even the shipping was fast, you will NOT be disappointed! LOVE this!! Thanks for a great product, you have a new customer!

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