I would recommend Redragon
I bought a keyboard from Redragon. Works great. I enjoy the customizable colors without the need to download extra software. Would buy from again! No issues with order or shipping.
About redragon.com
Data updated- Website
- redragon.com
- Category
- Events & Entertainment
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 10 reviews
- Replies to negative
- 100% (2/2)
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About this business
Discover Redragon's high-performance gaming keyboards, precision mice, and powerful combo sets. Elevate your gaming experience with innovative designs, customizable features, and reliable performance. Explore our range and equip yourself for victory with Redragon gaming peripherals.
Written by the business, not verified by us.Is redragon.com legit?
redragon.com (redragon.com) has a 4.3 out of 5 rating on OK.one, based on 12 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 83% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 100% of negative reviews; 10 of them were added in the last 12 months. Last updated 2026-10-25.
What people say
High-end stuff you won't need to replace
Their products are high-quality and last at least 5 years if you take good care of them. They have a lot of options and price ranges, so you can find the peripheral you're looking for. My only issue is that their software, while undoubtedly functional, looks and feels incredibly outdated. They could do with a UX team reworking the interfaces (but not the backends).
Service No Stars | Hardware 5 Stars
One thing before I start: if this invitation is about my experience with Redragon’s customer service, then even one star feels generous. If it is about the hardware I recently purchased, however, I would happily give five stars. My experience with customer service: Several months ago I opened a support ticket regarding an issue with my Redragon keyboard while it was still under warranty. I never received a response. Today, months later, I suddenly received an email asking me to rate my experience with Redragon’s customer service on Trustpilot. That is rather ironic. Asking customers for feedback while leaving an actual support request unanswered for months does not exactly reflect good customer service. The hardware itself has been very good in my experience. The support, unfortunately, has not.
Reply from redragon.com2026-10-23
Dear Customer, We sincerely apologize for any inconvenience you may have experienced. We have reviewed our records but have been unable to locate an email from you regarding this issue. To help us better understand your concerns and assist you as soon as possible, could you please provide your order number and a brief description of the issue you encountered? With these details, we will be able to locate your order, investigate the matter further, and provide you with an appropriate response and assistance. We value your feedback and appreciate the opportunity to address your concerns. We look forward to hearing from you. Best regards, Customer Support Team
I've used Redragon for years
I've used Redragon for years, love my keyboard and mouse. Never had any problems do I cannot speak on refunds, but they were quick with shipping and the products have lasted me at this point 2024-2026, 3 years for both mouse and keyboard. They work great l, good build quality.
My keyboard came super Quick and is…
My keyboard came super Quick and is Perfect + they had a really good discount 5 out of 5 Stars. Will Definitely buy from redragon. Only taking my time to write this because the shipping + discount + product was so good. Have a good day who ever is reading this.
I've used redragon products for years…
I've used redragon products for years now and I've never had any problems. There products are well made and very affordable. It's nice having a reliable setup for a good price and I know just how expensive they can be.
Quick and great support!
I am happy with my item
You did a great service and a good very cheap price. Item was excellent and will buy again.
Awful company
Had an issue with their dual monitor arm not staying in a desired position. Customer support dragged out for days, telling me to tighten and loosen a screw. In the end, they were never gonna refund me, even though I had it for less than a year. Will never buy from them again. Also, I have a keyboard from them that sometimes stops working for no apparent reason, and my partner has got a multiplayer mouse with buttons from them that also stops working at times, so be very careful. I will never buy anything else from them.
Reply from redragon.com2026-05-21
Dear Customer, Thank you for your feedback, and we are truly sorry to hear about your experience with our products and customer service. We take your concerns seriously and would like the opportunity to look into this matter further for you. Could you please provide your order number so that we can check the details of your case? You may also contact us directly via our support email: [email protected], and our team will continue to assist you as soon as possible. We appreciate your feedback and hope to resolve this issue for you.
Kind and helpful
I have the Redragon K681 keyboard. Redragon was very kind to me when I asked for a refund because I rebought my keyboard elsewhere. I love their keyboards and am so happy with their kindness towards customers. Thank you <3
Good quality and fast shipping
I have the K565-RGB 105-Key RGB Mechanical Gaming Keyboard. Fast shipping to Germany, arrived within 3 days. The switches/keys are a bit louder than I anticipated but I'm satisfied with the keyboard. Good quality especially for the price.
Excellent value for the price
Excellent value for the price. Redragon K636GLR-R 94-Key Backlight Mechanical Keyboard. Works well, switches are good. Very happy with the keyboard.
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