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redragon.com

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12 条评价

4.312 条评价
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关于 redragon.com

数据更新
网站
redragon.com
分类
活动与娱乐
所在地
中国
状态
待认证
近 12 个月
10 条评价
差评回复率
100%(2/2 条)
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商家自述

Discover Redragon's high-performance gaming keyboards, precision mice, and powerful combo sets. Elevate your gaming experience with innovative designs, customizable features, and reliable performance. Explore our range and equip yourself for victory with Redragon gaming peripherals.

以上内容由商家自行提供,未经平台核实。

redragon.com靠谱吗?

redragon.com(redragon.com)在 OK.one 的综合评分为 4.3 分(满分 5 分),基于本站收录的 12 条用户评价,属于活动与娱乐分类,口碑良好。83% 的评价为 4 星及以上,17% 为 1 星;商家回复了 100% 的差评;近 12 个月新增 10 条。数据最后更新于 2026-10-25。

用户怎么说

High-end stuff you won't need to replace

Their products are high-quality and last at least 5 years if you take good care of them. They have a lot of options and price ranges, so you can find the peripheral you're looking for. My only issue is that their software, while undoubtedly functional, looks and feels incredibly outdated. They could do with a UX team reworking the interfaces (but not the backends).

Service No Stars | Hardware 5 Stars

One thing before I start: if this invitation is about my experience with Redragon’s customer service, then even one star feels generous. If it is about the hardware I recently purchased, however, I would happily give five stars. My experience with customer service: Several months ago I opened a support ticket regarding an issue with my Redragon keyboard while it was still under warranty. I never received a response. Today, months later, I suddenly received an email asking me to rate my experience with Redragon’s customer service on Trustpilot. That is rather ironic. Asking customers for feedback while leaving an actual support request unanswered for months does not exactly reflect good customer service. The hardware itself has been very good in my experience. The support, unfortunately, has not.

redragon.com 回复2026-10-23

Dear Customer, We sincerely apologize for any inconvenience you may have experienced. We have reviewed our records but have been unable to locate an email from you regarding this issue. To help us better understand your concerns and assist you as soon as possible, could you please provide your order number and a brief description of the issue you encountered? With these details, we will be able to locate your order, investigate the matter further, and provide you with an appropriate response and assistance. We value your feedback and appreciate the opportunity to address your concerns. We look forward to hearing from you. Best regards, Customer Support Team

I've used Redragon for years

I've used Redragon for years, love my keyboard and mouse. Never had any problems do I cannot speak on refunds, but they were quick with shipping and the products have lasted me at this point 2024-2026, 3 years for both mouse and keyboard. They work great l, good build quality.

Awful company

Had an issue with their dual monitor arm not staying in a desired position. Customer support dragged out for days, telling me to tighten and loosen a screw. In the end, they were never gonna refund me, even though I had it for less than a year. Will never buy from them again. Also, I have a keyboard from them that sometimes stops working for no apparent reason, and my partner has got a multiplayer mouse with buttons from them that also stops working at times, so be very careful. I will never buy anything else from them.

redragon.com 回复2026-05-21

Dear Customer, Thank you for your feedback, and we are truly sorry to hear about your experience with our products and customer service. We take your concerns seriously and would like the opportunity to look into this matter further for you. Could you please provide your order number so that we can check the details of your case? You may also contact us directly via our support email: [email protected], and our team will continue to assist you as soon as possible. We appreciate your feedback and hope to resolve this issue for you.

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