the system has an issue with lost…
the system has an issue with lost password recovery
关于 LightInTheBox
数据更新- 网站
- www.lightinthebox.com
- 分类
- 活动与娱乐
- 所在地
- 中国
- 状态
- 待认证
- 近 12 个月
- 984 条评价
- 差评回复率
- 41%（151/372 条）
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商家自述
LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, which are available in multiple major languages.
以上内容由商家自行提供，未经平台核实。LightInTheBox靠谱吗？
LightInTheBox（www.lightinthebox.com）在 OK.one 的综合评分为 3.1 分（满分 5 分），基于本站收录的 984 条用户评价，属于活动与娱乐分类，口碑一般。42% 的评价为 4 星及以上，19% 为 1 星；商家回复了 41% 的差评；评价主要围绕产品、使用体验、价格。数据最后更新于 2026-10-24。
评价综述
AI 生成Reviewers overwhelmingly had a great experience with this company. Customers consistently point out that the online platform is exceptionally clean, well-organized, and very simple to navigate when searching for desired products. Shoppers truly appreciate the huge selection of merchandise available, noting that prices remain very reasonable and affordable across various categories. However, some customers also noted recurring issues with receiving incorrect clothing sizes, wrong item colors, or products that completely failed to match online descriptions. A few other people also felt that navigating return policies, obtaining full refunds, and dealing with unexpected subscription fees created significant frustration during their shopping journey.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。用户怎么说
disappearing chat help
I was pleased to see a chat box appear as I considered my order. I typed two questions, someone joined to help and then the chat disappeared, leaving me very concerned about the quality of this entire operation.
delivery
When ordering the delivery date indicated was 5 to 9 days, meaning in the worst case the costumes would arrive 5 days before Halloween. After check out the delivery date in the purchase confirmation is October 24 to November 4, meaning there is a chance the costumes will arrive AFTER Halloween! I would not have ordered the costumes if I had know there is a chance they would not arrive until after Halloween.
Had trouble signing in
I ordered three matching Christmas…
I got one of three matching Christmas Pj sets BUT one of the 3 was wrong. I'm trying to get a refund now. It's not proving to be easy.
I resent the fact that I had no option…
I resent the fact that I had no option on the shipping insurance. I would prefer not to pay for it.
Could not gain entry to my account
Could not gain entry to my account. When I went to reset my password, had trouble setting new password.
Easy but do not like shipping charges.
I bought a costume and you send the…
I bought a costume and you send the wrong size, then gave me a coupon and I was forced to buy more than i need to be able to use the coupon, quite frustrating
Terrible return policy
Terrible return policy. Not competitive with US Based companies.
Delivery is too slow
No issues but new order
No issues but new order, awaiting delivery
experience o.k.-no difficulty with…
experience o.k.-no difficulty with selection or payment
I’m not sure
I’m Not sure
you had what i needed
The website was quick and easy to use
The website was quick and easy to use, but more information about the product would help people decide. I could see this product elsewhere, so gained information that way.
not yet familiar with the quality of…
not yet familiar with the quality of your products but they are super creative and interesting! sizing info. is not very clear, but will hopefully work out. thanks!
Easy to order.
Ordering/payment steps occasionally…
Ordering/payment steps occasionally mildly convoluted and confusing - but customer service bots are relatively helpful in providing clarity and sorting things out for people not 100% digitally literate, such as myself. Thanks ! Regards, -peter-
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