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Network Solutions

206 条评价

4.0206 条评价
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关于 Network Solutions

数据更新
网站
www.networksolutions.com
分类
电子与科技
所在地
United States · Jacksonville, FL
状态
待认证
近 12 个月
206 条评价
差评回复率
59%(26/44 条)
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Network Solutions靠谱吗?

Network Solutions(www.networksolutions.com)在 OK.one 的综合评分为 4.0 分(满分 5 分),基于本站收录的 206 条用户评价,属于电子与科技分类,口碑良好。73% 的评价为 4 星及以上,18% 为 1 星;商家回复了 59% 的差评。数据最后更新于 2026-08-11。

用户怎么说

你的人工智能声音无法帮助我,所以他......

你的人工智能声音无法帮助我,所以他说他会转给专家。等待了 8 分钟,然后向您推销升级包,然后电话就被挂断了。

Network Solutions 回复2026-07-31

Hi Joey, Thank you for taking the time to share your feedback. We understand how frustrating it can be when you're trying to reach the right support resource and your call is disconnected before your issue can be addressed. We appreciate you bringing this experience to our attention. I have sent a request to gather more information so we can better understand what occurred and help however we can. Marissa Customer Advocate at Network Solutions

网站设计师 – 不会推荐这个平台

描述我对 Network Solution 的体验的最佳方式是,他们渴望成为 AI DYI 网站建设的良好系统,但他们的产品无法提供流畅的体验。 客户服务团队非常友好和乐于助人,但是为了给正确的部门打电话,或者只是提交一张票以修复人工智能网站构建器中的错误,我每次至少要花一个小时。 要访问您的帐户,您必须一遍又一遍地向您调到的每个部门提供您的信息,以获得正确的支持。 关键的设计缺陷之一是他们的手机视图对背景图像不敏感。任何网站构建平台都应该允许背景图像根据查看者屏幕的大小进行调整,但是网络解决方案 AI 构建器的情况并非如此 我决定将我的所有网站移出这个平台,因为错误频繁发生,修复问题需要时间,而且这是一个非常简单、不复杂的系统。根据我为自己和客户构建网站的经验,我会更推荐 Square space。 最后,就在今天早上,我被收取了 647 美元的订阅费用,以便在接下来的两年内使用他们的平台。 我的订阅要到 8 月 19 日才能续订,但他们在 7 月 30 日续订,从我的帐户中提取资金,却没有发送电子邮件让我知道他们将提前提取资金或我的帐户即将续订。 我要求退款,他们说最多可能需要两天的时间来处理该请求,然后需要 5 到 10 个工作日才能将钱重新存回我的帐户。 最后,为了保留您的域名电子邮件地址,您将通过一个我从未听说过的随机域名托管服务商重新路由。它不是通过谷歌或融入我们日常生活的知名公司,而是通过第三方来检查您的电子邮件。 如果您正在寻找建立自己网站的简单方法,我不会选择这家公司。

Network Solutions 回复2026-07-31

Hi Laura, Thank you for taking the time to share your feedback. We understand how frustrating it can be when you're trying to build and manage your website and encounter repeated issues, extended support interactions, and unexpected billing concerns. We appreciate you providing such detailed feedback about your experience with the AI Website Builder, support process, account renewal, and email services. Feedback like yours is valuable and helps us better understand where improvements are needed across our products and customer experience. I have sent a request to gather more information so we can better understand what occurred and help however we can. Thank you again for taking the time to share your feedback. Marissa Customer Advocate at Network Solutions

他们为我制作了一个很棒的网站并且......

他们为我制作了一个非常棒的网站,而且价格合理

Network Solutions 回复2026-07-31

Hi Tammy, Thank you for the awesome review! Marissa Customer Advocate at Network Solutions

网络解决方案一直是我的服务......

十年来,Network Solutions 一直是我的服务提供商。客户服务一直非常有帮助,尤其是最后一次客户服务互动非常好。

Network Solutions 回复2026-07-31

Hello, Thank you for the fantastic review! Marissa Customer Advocate at Network Solutions

我被误导了,以为我得到了……

我被误导了,以为我正在开发一个 WordPress 网站,我生成了一个人工智能,我讨厌它

Network Solutions 回复2026-07-31

Hi Bill, Thank you for taking the time to share your feedback. We understand how disappointing it can be when the product you receive doesn't align with your expectations. We appreciate you bringing your experience to our attention. Your feedback is valuable and helps us better understand where we can improve communication around our products and services. Someone from our team will be reaching out to learn more about your experience and help however we can. Marissa Customer Advocate at Network Solutions

我的经纪人知道她在做什么并且……

我的经纪人知道她在做什么以及如何帮助我,包括在哪里可以找到我忘记的密码!

Network Solutions 回复2026-07-30

Hi Bruce, Thank you for the wonderful review! Marissa Customer Advocate at Network Solutions

你们的代表安非常出色

你们的代表安非常棒! 良好的沟通和乐于助人。

Network Solutions 回复2026-07-31

Hi JR, Thank you for the awesome review! Marissa Customer Advocate at Network Solutions

请使用我的技术员棒……

所有通话请使用我的技术员杆。他非常有耐心。该系统比 Register.com 复杂得多。他应该得到奖励。

Network Solutions 回复2026-07-31

Hi RC, Thank you for the fantastic review! Marissa Customer Advocate at Network Solutions

没有通知停止服务。

我在一周没有访问我的电子邮件后尝试登录它。 在 NS 帮助热线上呆了很长时间后,很明显我的服务套餐已经过期并且没有续订,因为信用卡不再有效。 我没有通过电子邮件收到任何通知。 我对此感到不安。

Network Solutions 回复2026-07-31

Hi Patricia, Thank you for taking the time to share your feedback. We understand how frustrating it can be to lose access to your email unexpectedly, especially when you were unaware that your service had expired due to an outdated payment method. We appreciate you bringing this experience to our attention. Your feedback is valuable and helps us better understand where we can improve communication regarding account renewals and payment updates. Someone from our team will be reaching out to learn more about your experience and help however we can. Marissa Customer Advocate at Network Solutions

不幸的是它们很贵……

不幸的是,它们是一个昂贵的骗局。他们的任务是将 36 个域名转移给他们,在这个过程中,他们把一切都交给了机会,没有告诉我要采取的步骤,神奇的是,一旦我发现一些转移无缘无故地失败了。通过电子邮件提供给他们的代码有一个错误,他们失败了价值 100 美元的注册,因为他们可以乞求更多的钱来重试。你支付 10 美元让他们试图欺骗你......我刚刚使用托管并且迁移它们绝对没有问题!具有良好客户服务的骗子。

Network Solutions 回复2026-07-31

Hi Catalin, Thank you for taking the time to share your feedback. We understand how frustrating it can be when a domain transfer process does not go as expected, especially when you're managing multiple domains and encounter unexpected complications along the way. We appreciate you bringing your experience to our attention and sharing the challenges you faced during the transfer process. Your feedback is valuable and helps us better understand where we can improve both our processes and customer experience. Someone from our team will be reaching out to learn more about your experience and help however we can. Marissa Customer Advocate at Network Solutions

我知道我的询问需要极大的耐心

我知道我的询问需要一个有耐心的人,而不是艾。客户服务代理对我的技能水平非常有耐心,足以造成危险。感谢您一百次解决我的帐户问题并帮助我到底。

Network Solutions 回复2026-07-31

Hi Karen, Thank you for the glowing review! Marissa Customer Advocate at Network Solutions

B
BJ · 写过 1 条评价 · 体验于 2026-07-27 ·

改进技术服务、电子邮件和网站建设/功能

1) 虽然一些支持代理知识渊博、彬彬有礼且乐于助人,但其他支持代理则不然。这是一种偶然的情况,浪费了大量的时间和金钱。 2) 我们必须为同样的问题再做一张票,因为解决方案离目标太远了(例如,技术支持假设使用 WordPress 与网站构建工具)。 3) 网络解决方案似乎无法阻止甚至是最不专业的垃圾邮件到专业构建的垃圾邮件。垃圾邮件使用 Network Solutions 品牌/徽标以及外观非常相似的电子邮件地址。当我们阻止垃圾邮件时,该阻止只会持续很短的时间,然后 NS 再次允许它进入......填满我们的存储空间,然后尝试向我们出售新的存储容量。同样的情况也发生在已知的垃圾邮件发送者身上,他们对股票市场等大肆宣传。我们屏蔽了他们,几天后,屏蔽就被关闭了。 4) 最后,NS 应允许将总电子邮件空间分配给各个电子邮件地址。通过这种方式,您可以充分利用已付费的存储空间 - 特别是当只有一到几个人使用大量电子邮件时。

Network Solutions 回复2026-07-29

Hi BJ, Thank you for taking the time to share your feedback. We understand how frustrating it can be when support experiences are inconsistent, issues require multiple contacts to resolve, and email management features do not perform as expected. We appreciate you providing such detailed feedback about your experience with our support, spam filtering, and email storage management. Your comments are valuable and help us better understand where improvements can be made to both our products and customer experience. Someone from our team will be reaching out to learn more about your experience and help however we can. Marissa Customer Advocate at Network Solutions

C
CAROL JACKSON · 写过 2 条评价 · 体验于 2026-07-28 ·

快速且乐于助人

我的网站崩溃了,只显示原始 html。我被引导到一个现场人员,他很快就修复了它。非常高兴。

Network Solutions 回复2026-07-29

Hi Carol, Thank you for the wonderful review! Marissa Customer Advocate at Network Solutions

P
Paul Evans · 写过 2 条评价 · 体验于 2026-07-27 ·

对我有帮助的技术很棒。

对我有帮助的技术很棒。 我很欣赏没有任何追加销售压力的快速服务。 谢谢你。

Network Solutions 回复2026-07-29

Hi Paul, Thank you for the great review! Marissa Customer Advocate at Network Solutions

V
Vance Simpson · 写过 2 条评价 · 体验于 2026-07-28 ·

我打电话询问网站无法运行...

我打电话询问网站无法运行的问题,并要求与“我的时间”人员联系以帮助我解决问题。 一个令人愉快的年轻人接通了电话,我以为他是一个“我的时间”的人。他说他可以毫无问题地连接到我的网站。我说那很好,但我不能。他与他的主管交谈,他的主管说他也可以连接到我的网站。所以我发现他不是“我的时间”的支持者。 他说他无法进一步帮助我,并要求我一定要在接下来的调查中给他很高的满意度,因为他已经解决了我的问题! 我已经支付了两个月的时间支持费用,但还没有能够接受他们!

Network Solutions 回复2026-07-31

Hi Vance, Thank you for taking the time to share your feedback. We understand how frustrating it can be when you're trying to reach the support team you've purchased services from and are unable to get the assistance you were expecting. We appreciate you bringing this experience to our attention. After reviewing your account, we do see that your website is currently up and running. If you need any additional assistance, you can always contact our general support number and request to be connected to our MyTime Support team so they can continue assisting you. Thank you again for taking the time to share your feedback. Marissa Customer Advocate at Network Solutions

A
Arthur Taylor · 写过 3 条评价 · 体验于 2026-07-29 ·

出色的

NS 一如既往地提供优质、高度专业的服务。

Network Solutions 回复2026-07-30

Hi Arthur, Thank you for the great review! Marissa Customer Advocate at Network Solutions

B
Brad · 写过 4 条评价 · 体验于 2026-07-29 ·

易于处理和提示

Network Solutions 回复2026-07-30

Hi Brad, Thank you for the wonderful review! Marissa Customer Advocate at Network Solutions

M
Mike Stanglin · 写过 1 条评价 · 已认证 · 体验于 2026-07-26 ·

出色的

Shraddha 非常出色地帮助我将修改后的网站正确更新到我现有的域。有史以来最有帮助的技术之一……对我来说这已经是很长一段时间了。

Network Solutions 回复2026-07-29

Hi Mike, Thank you for the fantastic review! Marissa Customer Advocate at Network Solutions