Your Trusted Destination for Digital Products and Services. Our mission is to offer a trusted platform for authentic purchases, ensuring transparency and a seamless experience for their daily needs.We value: Authenticity: Ensuring the authenticity and legitimacy of all products and services offeredIntegrity: Upholding transparency, reliability, and flexibility to ensure users' trust and satisfaction in every interaction.Reliability: Delivering secure transactions, prompt customer support, and authentic products, ensuring gamers worldwide can confidently indulge in their gaming pursuits hassle-free.
Most reviewers were somewhat happy with their experience overall. Everyday consumers generally find certain digital products, steam codes, and gift cards extremely useful when digital transactions go quite smoothly. Many people appreciate the quick delivery of specific digital items and consider this platform a very practical choice for various online purchases.
Some reviewers were not happy with order processing delays and exceptionally slow customer support response times. Consumers also frequently mentioned facing frustrating issues regarding pending payments, strict account verifications, and missing refunds after purchasing items that unfortunately turned out to be completely out of stock.
Spent 150$ then no code delivery until I raised the ticket and they just informed me that codes are out of stock!? 😂🤣 very trustworthy, NOT!
This kind of behaviour should be penalised by some authority, taking money for the goods you don’t have? Shame shame OffGamers
Just to be completely honest, they offered to give the money back, but as I said, how can you sell something you don’t have, it is fraudulent behaviour.
PS I really needed funds fast to pay for a real service
OffGamers 回复2026-08-11
Hi Marko, we're sorry to hear about this experience with your order. We've escalated your case to our team for review and they will reach out to you shortly. We sincerely apologize for the inconvenience and thank you for your patience.
Very bad experience I had to verify my documentation and the verification process was so lengthy, and the images uploaded kept being uploaded blurry it's just a fricking gift card!
OffGamers 回复2026-08-10
Hi Yusuf, we're sorry for the frustration during the verification process. We've forwarded your case (Ref: 46882162) to our team to look into the document upload issue and follow up with you directly. Thank you for your patience.
Orders not going through despite funds being available. Having to cancel them as none are being processed properly. Useless!
OffGamers 回复2026-08-10
Hi Lizzy, we're sorry to hear about the trouble with your orders not processing. Could you share your Order ID or Support Ticket number so our team can look into this and follow up with you directly? Thank you for your patience.
I'm not had any issues whatsoever using this app to purchase anything with they've been great even when the issue did arise they settled it very quickly with no problems and they are very explanatory and straight up and I love them
OffGamers 回复2026-08-10
Thank you so much for this wonderful review! We're glad our team could resolve things quickly whenever an issue came up. We really appreciate your continued support!
Hi Chris, we're sorry to hear you didn't receive your card. We've forwarded your case (Ref: 45726557) to our team to investigate and follow up with you directly. Thank you for your patience.
Full of Con mans, they just got $40+$10 from me & vanished didn’t deliver the service they told, remove all msg from telegram
OffGamers 回复2026-08-10
Hi Raz, we're sorry to hear about this experience. Could you share your Order ID or Support Ticket number so our team can look into what happened and follow up with you directly? Thank you for your patience.
Want a refund I didn’t get what I payed for at all.
OffGamers 回复2026-08-10
Hi Shirla, we're sorry to hear you didn't receive what you paid for. We've forwarded your case (Ref: 46819925) to our team to review your refund request and follow up with you directly. Thank you for your patience.
Bad experience, if u want to cancel a paid order is impossible even if the items are out of stock.
you have to contact support and then they reply by automated message lol.
and even worse, you will not get a refund if the codes are already used :/
OffGamers 回复2026-08-10
Hi Max, we're sorry to hear about this experience. Could you share your Order ID or Support Ticket number so our team can look into what happened and follow up with you directly? Thank you for your patience.
Hi Aidil, we're sorry for the trouble with your code. We've forwarded your case (Ref: 46826279) to our team to investigate and follow up with you directly. Thank you for your patience.
OffGamers is one of the worst online shopping experiences I have ever had.
I paid for an order, but the order was never completed. I received nothing. When I asked for my money back, their customer service refused to refund my payment and tried to force me to accept useless store credit.
Seriously? You take my money, fail to provide the product, and then tell me my money can only stay inside your platform?
What kind of ridiculous business practice is this?
I don't need your store credit. I don't want to buy anything from a company that treats customers like this. My money is not your platform balance, and you have no right to trap customers' money in your system.
This is a disgusting customer service experience. OffGamers clearly does not care about customer satisfaction, only about keeping customers' money.
Think twice before buying from OffGamers. If something goes wrong, don't expect a fair solution.
OffGamers 回复2026-08-10
Hi Alan, we're really sorry to hear about this experience and understand your frustration. We've forwarded your case (Ref: 46808822) to our team to review the refund request and follow up with you directly. Thank you for your patience.
First of all, I've been using Offgamers for more than 20 years. I'm a Platinum, I often use it to buy codes etc. I recommend it to my friends as the best platform out to get codes. Yet I never been humiliated this much!
I bought a 8 Steam codes (two months ago, order number: 46444826), one of these codes didn't work. I kept sending them emails back and forth but they didn't believe me! Not to mention the error messages shows it was redeemed by someone's else!
It was awful, never had a bad customer service at this level!
I will not deal with them again.
OffGamers 回复2026-08-10
Hi Abdulrahman, thank you for being a long-time Platinum customer, and we're sorry for this experience. We've forwarded your case (Ref: 46444826) to our team to investigate the code issue and follow up with you directly. Thank you for your patience.
Very bad i have paid 20$ for gift card and they send me email confirming since 7 days till now they didn’t send me the gift card code and the customer service is bad no answer and they didn’t do anything for the issue
OffGamers 回复2026-08-10
Hi Waseem, we're sorry for the delay in receiving your gift card code. We've forwarded your case (Ref: 46757253) to our team to investigate and follow up with you directly. Thank you for your patience.
cannot redeem WeChat Gift Cards CNY 100 on KXZ resolution
I purchased WeChat Gift Cards CNY 100 (CN) and followed the redemption instructions on the Offergame's website to redeem the gift card via KXZ solution. However, the QR code/website on KXZ Solutions is invalid, which means the instructions on Offergame's website is not working.
I submitted a ticket to seek a solution for the redemption. The staff said it issue is not Offergame's responsibility, instead, it is KXZ's responsibility. But no matter whose problem, I lost my money and get a useless code. So sad. I still cannot redeem the code until the ticket closed.
OffGamers 回复2026-08-10
Hi L Yu, we're sorry for the trouble redeeming your gift card. We've forwarded your case (Ref: 46794356) to our team to help resolve this and follow up with you directly. Thank you for your patience.
this is first time I got this experience, usually everything it's fine, but from 21 July I order ecoins, but my order still pending and got canceled by system, the problem is, I don't get my refund yet until now, I create a ticket to explain my problem everyday, but their respon so slow as hell, this is ridiculous, my balance has already been deducted from my bank account, this is not first time I'm buying through offgames lol, so I don't know what to do now.
Day 13 still haven't get my refund
OffGamers 回复2026-08-10
Hi Rahayu, we're very sorry for the continued delay with your refund. We've forwarded your case (Ref: 46674367) to our team to prioritize and follow up with you directly. Thank you for your patience.
this is first time I got this experience, usually everything it's fine, but from 21 July I order ecoins, but my order still pending and got canceled by system, the problem is, I don't get my refund yet until now, I create a ticket to explain my problem everyday, but their respon so slow as hell, this is ridiculous, my balance has already been deducted from my bank account, this is not first time I'm buying through offgames lol, so I don't know what to do now.
Day 12 still haven't get my refund
OffGamers 回复2026-08-10
Hi Rahayu, we're very sorry for the continued delay with your refund. We've forwarded your case (Ref: 46674367) to our team to prioritize and follow up with you directly. Thank you for your patience.
I'm waiting for an order of 200 dollars and they don't want to give me the code
OffGamers 回复2026-08-10
Hi Jean, we're sorry to hear about the delay with your order. Could you share your Order ID or Support Ticket number so our team can look into this and follow up with you directly? Thank you for your patience.
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