Your Trusted Destination for Digital Products and Services. Our mission is to offer a trusted platform for authentic purchases, ensuring transparency and a seamless experience for their daily needs.We value: Authenticity: Ensuring the authenticity and legitimacy of all products and services offeredIntegrity: Upholding transparency, reliability, and flexibility to ensure users' trust and satisfaction in every interaction.Reliability: Delivering secure transactions, prompt customer support, and authentic products, ensuring gamers worldwide can confidently indulge in their gaming pursuits hassle-free.
Most reviewers were somewhat happy with their experience overall. Everyday consumers generally find certain digital products, steam codes, and gift cards extremely useful when digital transactions go quite smoothly. Many people appreciate the quick delivery of specific digital items and consider this platform a very practical choice for various online purchases.
Some reviewers were not happy with order processing delays and exceptionally slow customer support response times. Consumers also frequently mentioned facing frustrating issues regarding pending payments, strict account verifications, and missing refunds after purchasing items that unfortunately turned out to be completely out of stock.
I want a full refund , I still despite paying and going through so many check , still hit some so call verification selfie crap!
Thank you for your patience. As the product for order 46707451 is currently out of stock, we've cancelled the order and refunded the full amount to your original payment method. Please allow a few business days for your payment provider to post the credit.
We're sorry for the inconvenience.Best regards,
Olivia Ford
OffGamers 回复2026-07-27
Hi Kenneth, we're sorry for the inconvenience with your order. We've escalated your case to our team for review and they will reach out to you shortly. We sincerely apologize for the inconvenience and thank you for your patience.
Hi Faamoana, We're truly sorry to hear about your experience with the verification process taking so long. This is not the standard we hold ourselves to, and we completely understand how frustrating this must have been. We'd like to personally look into this for you. Could you please share your Order ID or Support Ticket ID here so we can trace your case and follow up directly? Thank you for giving us the opportunity to make this right. Warm regards, OffGamers Team
i regret using this platform to redeem my shopee gift card, the code they gave me already has been redeem when i tried to redeem it. I wait for 4
days now i think to wait for my refund, i hope they will work faster helping me return this shit back
OffGamers 回复2026-07-27
Hi there, we're sorry to hear about the issue with your Shopee gift card code. We've escalated your case to our team for review and they will reach out to you shortly. We sincerely apologize for the inconvenience and thank you for your patience.
this is first time I got this experience, usually everything it's fine, but today I order ecoins, but my order still pending about 5 hour after payment successfull from my side, I create a ticket to explain my problem, and my order has been canceled with no reason, they say no balance on their payment account, but my balance has already been deducted from my bank account, this is not first time I'm buying through offgames lol, so I know what I do, and also I got no refund after what they do until now. I don't know what to do right now, they're very slow as hell.
OffGamers 回复2026-07-27
Hi Rahayu, thank you for the update. We've escalated your case to our team for review and they will reach out to you shortly. We sincerely apologize for the inconvenience and thank you for your patience.
Code was not redeemable.
Customer service is bad when I sent all photos and transaction ID number for my purchase.
Customer service did not want to issue a refund despite all proofs of verified code not working.
OffGamers 回复2026-07-27
Hi there, we're sorry to hear about the issue with your code and refund request. We've escalated your case to our team for review and they will reach out to you shortly. We sincerely apologize for the inconvenience and thank you for your patience.
Code is not redeemable, they confirmed issue with the code in writing yet unwilling to refund or provide new code. No response despite multiple follow ups....$200 USD down the drain, buyer beware
OffGamers 回复2026-07-27
Hi Tom, we're very sorry to hear about the issue with your code and refund request. We've escalated your case to our team for review and they will reach out to you shortly. We sincerely apologize for the inconvenience and thank you for your patience.
I was supposed to receive a code but only got gave verification. I need the code as well
OffGamers 回复2026-07-27
Hi Joe, we're sorry to hear you haven't received your code yet. We've escalated your case to our team for review and they will reach out to you shortly. We sincerely apologize for the inconvenience and thank you for your patience.
I have been a customer for a while, but my recent experiences have been poor. The main issue is that the "Immediate Delivery" promise isn't accurate. I’ve placed several orders recently that were accepted and charged, only to find out later that the product wasn't available.
While the company does process refunds, it is frustrating to have your capital tied up while waiting for a resolution that shouldn't have been necessary in the first place. This cycle of ordering, waiting, and refunding is extremely inefficient. I hope they improve their website to accurately reflect inventory status so customers don't waste their time
OffGamers 回复2026-07-27
Hi there, we're sorry to hear about the stock availability issues affecting your recent orders. We've escalated your case to our team for review and they will reach out to you shortly. We sincerely apologize for the inconvenience and thank you for your patience.
this is first time I got this experience, usually everything it's fine, but today I order ecoins, but my order still pending about 5 hour after payment successfull from my side, I create a ticket to explain my problem, and my order has been canceled with no reason, they say no balance on their payment account, but my balance has already been deducted from my bank account, this is not first time I'm buying through offgames lol, so I know what I do, and also I got no refund after what they do until now. I don't know what to do right now, they're very slow as hell.
I'll update again if they fix my issue
OffGamers 回复2026-07-27
Hi Rahayu, thank you for the update. We've escalated your case to our team for review and they will reach out to you shortly. We sincerely apologize for the inconvenience and thank you for your patience.
I ordered an apple card for 10 dollars and I have not received the code yet...bank account number 7719545648
OffGamers 回复2026-07-27
Hi there, we're sorry to hear you haven't received your Apple gift card code yet. We've escalated your case to our team for review and they will reach out to you shortly. We sincerely apologize for the inconvenience and thank you for your patience.
They haven't resolved the issue with the code; I need my money back. Bad service, slow response. I thought they were serious about this, but I really don't see them responding on time. Bad service. Everything about it was terrible, including customer service. I bought two $200 gift cards and they said the codes were already used. I think they're scammers because how can they send codes that are already expired?I've been using these codes since yesterday, trying to get them to fix this and I haven't received a response. First they told me it was resolved, and then it turns out the codes don't work for me! 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡
Purchase Order No. 46656875
2$200 cards and the total payment for an amount of 413.02$
I won't change my mind. It's deplorable that a site I considered reputable stole $400 from me for a used code they sent me. They're scammers. I'll never buy from this garbage site again. I lost money. My money, but it doesn't matter, life has many twists and turns.
OffGamers 回复2026-07-27
Hi Yesenia, We're truly sorry to hear about your experience. This is not the standard we hold ourselves to, and we completely understand how frustrating this must have been. We'd like to personally look into this for you. Could you please share your Order ID or Support Ticket ID here so we can trace your case and follow up directly? Thank you for giving us the opportunity to make this right. Warm regards, OffGamers Team
They want photo verification and it takes forever for them to go through the verification process. Just avoid using this and pay directly.
OffGamers 回复2026-07-27
Hi there, we're truly sorry to hear about your experience with the verification process. This is not the standard we hold ourselves to, and we completely understand how frustrating this must have been. We'd like to personally look into this for you. Could you please share your Order ID or Support Ticket ID here so we can trace your case and follow up directly? Thank you for giving us the opportunity to make this right. Warm regards, OffGamers Team
Hi Eva, we're sorry to hear you haven't received your gift card yet. We've escalated your case to our team for review and they will reach out to you shortly. We sincerely apologize for the inconvenience and thank you for your patience.
Order Details
ORDER # 46658812 (19 Jul 2026)
4Games 8000 Gcoins (Global)
4Games (Global) Account: feithleen@ rocketmail.com
Top up Status: Failed
Top up Message : Sorry. Your top-up attempt has failed, it might: Invalid account, - Out system is currently busy. Your order will be processed shortly.
Good day I just top up in my account with ORDER # 46658812. My bank was deducted but no gcoins reflected in my account. As you can see. It says Failed!
Please fix this as soon as possible thank you.
OffGamers 回复2026-07-27
Hi there, we're sorry to hear about another failed top-up transaction. We've escalated your case to our team for review and they will reach out to you shortly. We sincerely apologize for the inconvenience and thank you for your patience.
Payment was submitted yesterday and 24 hours later I still didn't receive my code and about to miss out on all the in-game benefits.
OffGamers 回复2026-07-27
Hi Nikita, We're truly sorry to hear about your experience with the delay in receiving your code. This is not the standard we hold ourselves to, and we completely understand how frustrating this must have been. We'd like to personally look into this for you. Could you please share your Order ID or Support Ticket ID here so we can trace your case and follow up directly? Thank you for giving us the opportunity to make this right. Warm regards, OffGamers Team