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OffGamers

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887 条评价

3.1887 条评价
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关于 OffGamers

数据更新
网站
www.offgamers.com
分类
活动与娱乐
所在地
马来西亚
状态
待认证
近 12 个月
468 条评价
差评回复率
99%(324/328 条)
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商家自述

Your Trusted Destination for Digital Products and Services. Our mission is to offer a trusted platform for authentic purchases, ensuring transparency and a seamless experience for their daily needs.We value: Authenticity: Ensuring the authenticity and legitimacy of all products and services offeredIntegrity: Upholding transparency, reliability, and flexibility to ensure users' trust and satisfaction in every interaction.Reliability: Delivering secure transactions, prompt customer support, and authentic products, ensuring gamers worldwide can confidently indulge in their gaming pursuits hassle-free.

以上内容由商家自行提供,未经平台核实。

OffGamers靠谱吗?

OffGamers(www.offgamers.com)在 OK.one 的综合评分为 3.1 分(满分 5 分),基于本站收录的 887 条用户评价,属于活动与娱乐分类,口碑一般。22% 的评价为 1 星,差评比例偏高;商家回复了 99% 的差评;评价主要围绕产品、退款。数据最后更新于 2026-10-25。

评价综述

AI 生成

Most reviewers were somewhat happy with their experience overall. Everyday consumers generally find certain digital products, steam codes, and gift cards extremely useful when digital transactions go quite smoothly. Many people appreciate the quick delivery of specific digital items and consider this platform a very practical choice for various online purchases. Some reviewers were not happy with order processing delays and exceptionally slow customer support response times. Consumers also frequently mentioned facing frustrating issues regarding pending payments, strict account verifications, and missing refunds after purchasing items that unfortunately turned out to be completely out of stock.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

I want a full refund

I want a full refund , I still despite paying and going through so many check , still hit some so call verification selfie crap! Thank you for your patience. As the product for order 46707451 is currently out of stock, we've cancelled the order and refunded the full amount to your original payment method. Please allow a few business days for your payment provider to post the credit. We're sorry for the inconvenience.Best regards, Olivia Ford

OffGamers 回复2026-07-27

Hi Kenneth, we're sorry for the inconvenience with your order. We've escalated your case to our team for review and they will reach out to you shortly. We sincerely apologize for the inconvenience and thank you for your patience.

Took too long too many verifications

OffGamers 回复2026-07-27

Hi Faamoana, We're truly sorry to hear about your experience with the verification process taking so long. This is not the standard we hold ourselves to, and we completely understand how frustrating this must have been. We'd like to personally look into this for you. Could you please share your Order ID or Support Ticket ID here so we can trace your case and follow up directly? Thank you for giving us the opportunity to make this right. Warm regards, OffGamers Team

i regret using this platform to redeem…

i regret using this platform to redeem my shopee gift card, the code they gave me already has been redeem when i tried to redeem it. I wait for 4 days now i think to wait for my refund, i hope they will work faster helping me return this shit back

OffGamers 回复2026-07-27

Hi there, we're sorry to hear about the issue with your Shopee gift card code. We've escalated your case to our team for review and they will reach out to you shortly. We sincerely apologize for the inconvenience and thank you for your patience.

this is first time I got this…

this is first time I got this experience, usually everything it's fine, but today I order ecoins, but my order still pending about 5 hour after payment successfull from my side, I create a ticket to explain my problem, and my order has been canceled with no reason, they say no balance on their payment account, but my balance has already been deducted from my bank account, this is not first time I'm buying through offgames lol, so I know what I do, and also I got no refund after what they do until now. I don't know what to do right now, they're very slow as hell.

OffGamers 回复2026-07-27

Hi Rahayu, thank you for the update. We've escalated your case to our team for review and they will reach out to you shortly. We sincerely apologize for the inconvenience and thank you for your patience.

Code was not redeemable.

Code was not redeemable. Customer service is bad when I sent all photos and transaction ID number for my purchase. Customer service did not want to issue a refund despite all proofs of verified code not working.

OffGamers 回复2026-07-27

Hi there, we're sorry to hear about the issue with your code and refund request. We've escalated your case to our team for review and they will reach out to you shortly. We sincerely apologize for the inconvenience and thank you for your patience.

Terrible customer service

Code is not redeemable, they confirmed issue with the code in writing yet unwilling to refund or provide new code. No response despite multiple follow ups....$200 USD down the drain, buyer beware

OffGamers 回复2026-07-27

Hi Tom, we're very sorry to hear about the issue with your code and refund request. We've escalated your case to our team for review and they will reach out to you shortly. We sincerely apologize for the inconvenience and thank you for your patience.

I can’t find my code anywhere

I was supposed to receive a code but only got gave verification. I need the code as well

OffGamers 回复2026-07-27

Hi Joe, we're sorry to hear you haven't received your code yet. We've escalated your case to our team for review and they will reach out to you shortly. We sincerely apologize for the inconvenience and thank you for your patience.

Needs better transparency on stock availability

I have been a customer for a while, but my recent experiences have been poor. The main issue is that the "Immediate Delivery" promise isn't accurate. I’ve placed several orders recently that were accepted and charged, only to find out later that the product wasn't available. While the company does process refunds, it is frustrating to have your capital tied up while waiting for a resolution that shouldn't have been necessary in the first place. This cycle of ordering, waiting, and refunding is extremely inefficient. I hope they improve their website to accurately reflect inventory status so customers don't waste their time

OffGamers 回复2026-07-27

Hi there, we're sorry to hear about the stock availability issues affecting your recent orders. We've escalated your case to our team for review and they will reach out to you shortly. We sincerely apologize for the inconvenience and thank you for your patience.

the service it's very very bad

this is first time I got this experience, usually everything it's fine, but today I order ecoins, but my order still pending about 5 hour after payment successfull from my side, I create a ticket to explain my problem, and my order has been canceled with no reason, they say no balance on their payment account, but my balance has already been deducted from my bank account, this is not first time I'm buying through offgames lol, so I know what I do, and also I got no refund after what they do until now. I don't know what to do right now, they're very slow as hell. I'll update again if they fix my issue

OffGamers 回复2026-07-27

Hi Rahayu, thank you for the update. We've escalated your case to our team for review and they will reach out to you shortly. We sincerely apologize for the inconvenience and thank you for your patience.

I ordered an apple card for 10 dollars…

I ordered an apple card for 10 dollars and I have not received the code yet...bank account number 7719545648

OffGamers 回复2026-07-27

Hi there, we're sorry to hear you haven't received your Apple gift card code yet. We've escalated your case to our team for review and they will reach out to you shortly. We sincerely apologize for the inconvenience and thank you for your patience.

Reclamo de la orden NRO.46656875

They haven't resolved the issue with the code; I need my money back. Bad service, slow response. I thought they were serious about this, but I really don't see them responding on time. Bad service. Everything about it was terrible, including customer service. I bought two $200 gift cards and they said the codes were already used. I think they're scammers because how can they send codes that are already expired?I've been using these codes since yesterday, trying to get them to fix this and I haven't received a response. First they told me it was resolved, and then it turns out the codes don't work for me! 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡 Purchase Order No. 46656875 2$200 cards and the total payment for an amount of 413.02$ I won't change my mind. It's deplorable that a site I considered reputable stole $400 from me for a used code they sent me. They're scammers. I'll never buy from this garbage site again. I lost money. My money, but it doesn't matter, life has many twists and turns.

OffGamers 回复2026-07-27

Hi Yesenia, We're truly sorry to hear about your experience. This is not the standard we hold ourselves to, and we completely understand how frustrating this must have been. We'd like to personally look into this for you. Could you please share your Order ID or Support Ticket ID here so we can trace your case and follow up directly? Thank you for giving us the opportunity to make this right. Warm regards, OffGamers Team

They want photo verification and it…

They want photo verification and it takes forever for them to go through the verification process. Just avoid using this and pay directly.

OffGamers 回复2026-07-27

Hi there, we're truly sorry to hear about your experience with the verification process. This is not the standard we hold ourselves to, and we completely understand how frustrating this must have been. We'd like to personally look into this for you. Could you please share your Order ID or Support Ticket ID here so we can trace your case and follow up directly? Thank you for giving us the opportunity to make this right. Warm regards, OffGamers Team

I didnt fet ny 50 gift card i bought on…

I didnt get my gift card i bought on the 15 July

OffGamers 回复2026-07-27

Hi Eva, we're sorry to hear you haven't received your gift card yet. We've escalated your case to our team for review and they will reach out to you shortly. We sincerely apologize for the inconvenience and thank you for your patience.

Order Details

Order Details ORDER # 46658812 (19 Jul 2026) 4Games 8000 Gcoins (Global) 4Games (Global) Account: feithleen@ rocketmail.com Top up Status: Failed Top up Message : Sorry. Your top-up attempt has failed, it might: Invalid account, - Out system is currently busy. Your order will be processed shortly. Good day I just top up in my account with ORDER # 46658812. My bank was deducted but no gcoins reflected in my account. As you can see. It says Failed! Please fix this as soon as possible thank you.

OffGamers 回复2026-07-27

Hi there, we're sorry to hear about another failed top-up transaction. We've escalated your case to our team for review and they will reach out to you shortly. We sincerely apologize for the inconvenience and thank you for your patience.

Payment was submitted yesterday and 24…

Payment was submitted yesterday and 24 hours later I still didn't receive my code and about to miss out on all the in-game benefits.

OffGamers 回复2026-07-27

Hi Nikita, We're truly sorry to hear about your experience with the delay in receiving your code. This is not the standard we hold ourselves to, and we completely understand how frustrating this must have been. We'd like to personally look into this for you. Could you please share your Order ID or Support Ticket ID here so we can trace your case and follow up directly? Thank you for giving us the opportunity to make this right. Warm regards, OffGamers Team

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