not bad service
first time buyer
关于 OffGamers
数据更新- 网站
- www.offgamers.com
- 分类
- 活动与娱乐
- 所在地
- 马来西亚
- 状态
- 待认证
- 近 12 个月
- 468 条评价
- 差评回复率
- 99%（324/328 条）
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商家自述
Your Trusted Destination for Digital Products and Services. Our mission is to offer a trusted platform for authentic purchases, ensuring transparency and a seamless experience for their daily needs.We value: Authenticity: Ensuring the authenticity and legitimacy of all products and services offeredIntegrity: Upholding transparency, reliability, and flexibility to ensure users' trust and satisfaction in every interaction.Reliability: Delivering secure transactions, prompt customer support, and authentic products, ensuring gamers worldwide can confidently indulge in their gaming pursuits hassle-free.
以上内容由商家自行提供，未经平台核实。OffGamers靠谱吗？
OffGamers（www.offgamers.com）在 OK.one 的综合评分为 3.1 分（满分 5 分），基于本站收录的 887 条用户评价，属于活动与娱乐分类，口碑一般。22% 的评价为 1 星，差评比例偏高；商家回复了 99% 的差评；评价主要围绕产品、退款。数据最后更新于 2026-10-25。
评价综述
AI 生成Most reviewers were somewhat happy with their experience overall. Everyday consumers generally find certain digital products, steam codes, and gift cards extremely useful when digital transactions go quite smoothly. Many people appreciate the quick delivery of specific digital items and consider this platform a very practical choice for various online purchases. Some reviewers were not happy with order processing delays and exceptionally slow customer support response times. Consumers also frequently mentioned facing frustrating issues regarding pending payments, strict account verifications, and missing refunds after purchasing items that unfortunately turned out to be completely out of stock.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。用户怎么说
HORRENDOUS
Said I would be refunded due to receiving fraudulent items, now instead of issuing a payment to my paypal they instantly gave me a store "credit" which was not what was agreed upon they continue to ignore the fact I was suppose to get a refund and have completely ridiculous long wait times to even get anything done. Its fine they can just deal with a charge back from my bank after i call them tomorrow. They had there chance this has been an issue for more than 2 weeks. Update - I really hope you realize how aggravating it is to have to deal with how long anything gets resolved I will change my review from 1 star to 3 simply due to the fact the only way for someone to answer in a timely fashion is to write on some review page. People who continue to immediately respond here should be responding just as fast int he customer support section.
OffGamers 回复2015-05-18
First of all, we want to extend our sincere apologies towards the plight that you have faced. Your request has been escalated and forwarded to G2G for their consideration. Do understand that the actions taken by the game publisher is against your case, is beyond our control and G2G have did their best to rectify the problem as they are require to negotiate with the seller to reimburse your purchase in full. We agreed that it took longer than we have expected and they have finally settled with the full reimbursement of your purchase. As of now, we have contacted our Finance team to perform a refund back to you. You should have be receiving it by today. Again, we apologize for the inconveniences that we have caused.
Had luck in the past
In previous purchases with the company I had no problems, and the experience was pleasant, but after opening up a ticket with them I received this message. "Please allow us 1 - 4 working days to investigate the issue of your order" However 8 days later (6 of them working) and I have heard nothing, I could understand if you said "may take up to 2 weeks", but generally when you give people a time limit you are supposed to list how long its actually going to take not a time period that seems appealing to the customer.
OffGamers 回复2015-05-15
Hello Billy, The latest update that we have received from our CDK team, was that they have managed to conclude their investigation with our supplier and the code has been replaced. It took them slightly longer than they normally expect due to some complication on the supplier's end. You should be able to retrieve the new code on the same order. Do let us know if there is any problem with the new key. We apologize for the inconveniences caused.
Poor consumer issue handling
I just bought a 25$ iTunes card and as I tried to enter it in the iTunes store, it was shown to me that the code is invalid because it had already been you. I asked for a refund, and the answer was: "In regards to your order , we regret to inform you that we are unable to proceed with the cancellation of your order as requested. Any serials that are viewed from the order history page, exchange/refund/cancellation request will be deemed void. We apologized for any inconvenience caused. Our Return Policy: Any form of CD Key, Time Card, Expansion, Game Points, Pre-paid Card, Trial/Beta/Item Code viewed from your account history is neither refundable nor exchangeable. If the code not working as you claimed, please do take the screen shots and submit through our website: Game Code Issues Submission." I submitted the screenshots through "Game Code Issues Submission" The issue was handled 2 days later, so I received another code which also was also faulty. So I complained again through customer support. As I couldn't wait any longer to receive another code (I needed it to buy a season of a TV Show to watch in a get together with my friends) I had to purchase another card from other supplier (to be delivered by email). Again, two days later, my code was replaced by a new one. This time it worked (when I no longer needed it), so this time I have extra money in my iTunes account and I am not going to use it any time soon, which is a problem. My feedback on this issue, would be: 1- Review your non-refunding policy when the pre-paid card is faulty: Some consumers buy at this store because the card code is almost instantly delivered through e-mail, I mean, they might need the code in a short time frame. So if you have a non-refunding policy, this costumer may have to buy another pre-paid from another supplier while he waits his problem to be fixed. So when the problem is fixed and the costumer gets the new pre-paid card from you, it is worthless because he/she bought the same product twice. 2- Make sure the product works before delivering it a second time: If you have to contact your supplier to substitute a product, why not asking it to check if the new product is not faulty? If you create an expectation and fail it two times in a row, your costumer might never buy at this online store again.
OffGamers 回复2015-04-01
Please be informed that our respective team has replaced the code and you may view the code through your offgamers account. We do apologize for taking a bit longer in order to resolve your issue. We hope we will improve in the future when solving our Customers issue. Cheers!
Good Site with bad connection to shasso
It's so hard to open shasso without using proxy The Offgamer website can open fine though Country Origin : Indonesia (can open both Offgamer and Shasso) Country Currently in : China (hard to open Shasso)
OffGamers 回复2015-03-10
Dear Howe, It seems Google Captcha was blocked by China and that's what makes our website is slower than usual. As suggested by our Technician Team, please clear cookies (Individual cookies [Shasso]), cache and history from your browser and try to access our website again. Currently our Technician Team still doing their own research on how to solve this issue and we hope this won't take too long to solve. Do contact us by email to [email protected] for any assistance. Thank you.
Have bought codes several times. Slow as molasses in January.
They do ok but their service can be dreadfully slow to verify your order. It seems if you order over $50 it has to be verified by someone on Mars that can only be reached by deep space satellite once every 12 hours. Otherwise, codes work and they, eventually, deliver.
Told me to join the military to make a purchase
Attempted to make a purchase from them but to "complete the verification process" they told me to get a military email address and use that. Thankfully they were very quick with repayment when I cancelled my already paid order that was still being "verified".
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