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OffGamers

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887 条评价

3.1887 条评价
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关于 OffGamers

数据更新
网站
www.offgamers.com
分类
活动与娱乐
所在地
马来西亚
状态
待认证
近 12 个月
468 条评价
差评回复率
99%(324/328 条)
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商家自述

Your Trusted Destination for Digital Products and Services. Our mission is to offer a trusted platform for authentic purchases, ensuring transparency and a seamless experience for their daily needs.We value: Authenticity: Ensuring the authenticity and legitimacy of all products and services offeredIntegrity: Upholding transparency, reliability, and flexibility to ensure users' trust and satisfaction in every interaction.Reliability: Delivering secure transactions, prompt customer support, and authentic products, ensuring gamers worldwide can confidently indulge in their gaming pursuits hassle-free.

以上内容由商家自行提供,未经平台核实。

OffGamers靠谱吗?

OffGamers(www.offgamers.com)在 OK.one 的综合评分为 3.1 分(满分 5 分),基于本站收录的 887 条用户评价,属于活动与娱乐分类,口碑一般。22% 的评价为 1 星,差评比例偏高;商家回复了 99% 的差评;评价主要围绕产品、退款。数据最后更新于 2026-10-25。

评价综述

AI 生成

Most reviewers were somewhat happy with their experience overall. Everyday consumers generally find certain digital products, steam codes, and gift cards extremely useful when digital transactions go quite smoothly. Many people appreciate the quick delivery of specific digital items and consider this platform a very practical choice for various online purchases. Some reviewers were not happy with order processing delays and exceptionally slow customer support response times. Consumers also frequently mentioned facing frustrating issues regarding pending payments, strict account verifications, and missing refunds after purchasing items that unfortunately turned out to be completely out of stock.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

I got ripped off

OffGamers 回复2026-07-27

Hi Megan, We're truly sorry to hear about your experience. This is not the standard we hold ourselves to, and we completely understand how frustrating this must have been. We'd like to personally look into this for you. Could you please share your Order ID or Support Ticket ID here so we can trace your case and follow up directly? Thank you for giving us the opportunity to make this right. Warm regards, OffGamers Team

Doesn't exchange order even if it was an honest mistake.

Went to order a quite similar name of item by mistake, then straight away contacted them for an exchange, But rejected multiple times and gets kicked out of customer service chat. Blaming the code has been viewed, but the code is not used. Its an incorrect to the game I am playing.

OffGamers 回复2026-07-27

Hi Jay, We're truly sorry to hear about your experience with the order exchange request. This is not the standard we hold ourselves to, and we completely understand how frustrating this must have been. We'd like to personally look into this for you. Could you please share your Order ID or Support Ticket ID here so we can trace your case and follow up directly? Thank you for giving us the opportunity to make this right. Warm regards, OffGamers Team

Absolute scam

The douyin diamonds are not instant like the listing says , you have to wait several hours if not more than a day to receive them

OffGamers 回复2026-07-27

Hi Jay, thank you for your feedback and for updating your rating. We're sorry for the delay in delivering your Douyin diamonds - we understand how frustrating that wait can be, and we're working to speed up delivery times. We appreciate your patience and your business!

It's always a pleasure to buy PS5 gift…

It's always a pleasure to buy PS5 gift cards from you guys and I don't have to worry about getting rob or it is taking a year before I get a code lol. Even when I just made a purchase is said due to the high demands it may take up to an HOUR before I got it and 2 minutes time that's the code ready and waiting to be used. Love these guys.

OffGamers 回复2026-07-27

Hi Sherdon, thank you so much for this wonderful review! We're thrilled to hear buying PS5 gift cards with us has been such a smooth experience. We appreciate your continued support!

I bought 8 codes on 30th of June 2026

I bought 8 codes on 30th of June 2026. I mentioned and uploaded the code that didn't work. Up to this day, they have been investigation and giving me different code which I might have redeemed long time ago as if their eyes are BLIND or something. They're robbing me, I've been a client for more than 20 years (I'm a platinum member), this is the first time I've been humiliated like this. I sent many emails and requests to get a refund but no luck and they keep telling non-sense and delaying me! This is the worst experience EVER.

OffGamers 回复2026-07-27

Hi Abdulrahman, we're very sorry to hear about your experience with the code replacement and refund process. We've escalated your case to our team for review and they will reach out to you shortly. We sincerely apologize for the inconvenience and thank you for your patience.

They are bad dont recommend

The last year or so they are not delivering the items sometimes they even refund the money after they waste time for a day ... They are bad bad dont recommend at all

OffGamers 回复2026-07-27

Hi there, We're truly sorry to hear about your experience with delivery delays and refunds. This is not the standard we hold ourselves to, and we completely understand how frustrating this must have been. We'd like to personally look into this for you. Could you please share your Order ID or Support Ticket ID here so we can trace your case and follow up directly? Thank you for giving us the opportunity to make this right. Warm regards, OffGamers Team

Scam site:No delivery, no support, NO REFUNDS! (Order #46604750)

If I could give 0 stars, I would. I purchased a $10 Swype Mastercard, but the redeem link they provided is completely unavailable. The worst part is their non-existent customer service. Every time I contact support to report that the link is broken, a rep named Olivia Ford replies with the exact same automated, copy-pasted text: "Good news — your order has already been completed and delivered." It is infuriating to be told "good news" when you have just been robbed of your money and left with a non-functioning link. They do not read your emails, they do not care that their links are broken, and they will blatantly refuse to refund your money. Complete scam operation. Stay far away from OffGamers!

OffGamers 回复2026-07-27

Hi Sadip, we're very sorry to hear about the issue with your redeem link and the response you've received. We've escalated your case to our team for review and they will reach out to you shortly. We sincerely apologize for the inconvenience and thank you for your patience.

First-time customer

First-time customer, terrible experience and terrible customer service. I bought a voucher, i had to download a authenitcator app just to buy the voucher, then after i bought it, i had to take a selfie to verify who i was to access it, BUT I STILL CANT ACCESS IT because they need me to verify more stuff ( they won't tell me what ) they made me fill out a ticket to get a response within 48 hours....just so i can access the thing i bought....and their live chat is non-existant...it keeps directing me to filling out a support ticket.....never buying from this company again and if i don't get access to this voucher i will claim my money back from the fraud department at the bank. Shocking company.

OffGamers 回复2026-07-27

Hi there, We're truly sorry to hear about your experience with the verification process and access to your voucher. This is not the standard we hold ourselves to, and we completely understand how frustrating this must have been. We'd like to personally look into this for you. Could you please share your Order ID or Support Ticket ID here so we can trace your case and follow up directly? Thank you for giving us the opportunity to make this right. Warm regards, OffGamers Team

The wait is ridiculous I ordered…

The wait is ridiculous I ordered voucher to play games the time I ordered and paid for it that was 11pm yesterday and still waiting at 12pm next day not happy at all

OffGamers 回复2026-07-27

Hi Christy, we're sorry for the long wait on your voucher order. We've escalated your case to our team for review and they will reach out to you shortly. We sincerely apologize for the inconvenience and thank you for your patience.

Horrible Customer Service - 2nd Update

Unfortunately, there has still been no resolution to this matter. After my original review, OffGamers publicly replied that my case had been escalated and that their team would reach out shortly. They also emailed me stating that they were awaiting a response from their supplier and assured me that they were actively working on the issue. Since then, I have continued to follow up and have repeatedly received the same generic response that the investigation is ongoing and that I should continue waiting. To be clear, I reported the issue immediately after purchase, attempted to redeem the gift card within minutes of receiving it, and provided all requested evidence, including screenshots and video recordings. OffGamers confirmed that my evidence had been verified and that no further information was required from me. At this point, the only explanation I continue to receive is that they are waiting for their supplier. While I appreciate that they may need to investigate, my purchase was made from OffGamers, not their supplier. As the retailer, I believe they have a responsibility to resolve legitimate customer claims within a reasonable timeframe. I will continue to update this review as the matter progresses. If a satisfactory resolution is not provided soon, I will be pursuing the matter through my card issuer and the appropriate consumer protection channels.

OffGamers 回复2026-07-27

Hi Vikash, thank you for the update. We understand this has been an extended wait, and we've escalated your case again to our team for review - they will reach out to you shortly. We sincerely apologize for the inconvenience and thank you for your patience.

It sucks and I don’t trust this website…

It sucks and I don’t trust this website and I want a full refund

OffGamers 回复2026-07-27

Hi there, We're truly sorry to hear about your experience. This is not the standard we hold ourselves to, and we completely understand how frustrating this must have been. We'd like to personally look into this for you. Could you please share your Order ID or Support Ticket ID here so we can trace your case and follow up directly? Thank you for giving us the opportunity to make this right. Warm regards, OffGamers Team

Invoice differ from the card

Invoice differ from the card, I need it to be matching the card I paid with so i can Claim it. Also, veryfying and complications make things bad... I've been a loyal user for this website for ages, and now things are complicated, why?!

OffGamers 回复2026-07-27

Hi Muhammad, We're truly sorry to hear about your experience with the invoice mismatch and verification process. This is not the standard we hold ourselves to, and we completely understand how frustrating this must have been. We'd like to personally look into this for you. Could you please share your Order ID or Support Ticket ID here so we can trace your case and follow up directly? Thank you for giving us the opportunity to make this right. Warm regards, OffGamers Team

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