Your Trusted Destination for Digital Products and Services. Our mission is to offer a trusted platform for authentic purchases, ensuring transparency and a seamless experience for their daily needs.We value: Authenticity: Ensuring the authenticity and legitimacy of all products and services offeredIntegrity: Upholding transparency, reliability, and flexibility to ensure users' trust and satisfaction in every interaction.Reliability: Delivering secure transactions, prompt customer support, and authentic products, ensuring gamers worldwide can confidently indulge in their gaming pursuits hassle-free.
Most reviewers were somewhat happy with their experience overall. Everyday consumers generally find certain digital products, steam codes, and gift cards extremely useful when digital transactions go quite smoothly. Many people appreciate the quick delivery of specific digital items and consider this platform a very practical choice for various online purchases.
Some reviewers were not happy with order processing delays and exceptionally slow customer support response times. Consumers also frequently mentioned facing frustrating issues regarding pending payments, strict account verifications, and missing refunds after purchasing items that unfortunately turned out to be completely out of stock.
I need see my serial and pin code of Razer Gold and I can't find it
OffGamers 回复2022-04-17
Hi Renata,
Kindly do reach out to our support team via email at [email protected] on any issues you may have encountered with your order. Our team will look into assisting you with your issue. Thank you for your kind understanding and patience.
Updated reply as of 21/4/2022:
In regards to your order, we would like to inform you that is cancelled hence the order has been refunded to your account. Due to privacy concern, you may reach out to us directly at [email protected] for more details on your order.
Service is good, but I have not received my refund yet
OffGamers 回复2022-04-08
Hi there,
Kindly do reach out to our support team via email at [email protected] on any issues you may have encountered with your order. Our team will look into assisting you with your issue. Thank you for your kind understanding and patience.
Updated as of 20th April:
In regards to your order, we noticed that the relevant team has processed the refund as requested. To protect the privacy of your account, please reach out to us at [email protected] should you require further details.
I needed to send my ID and it took me long than I expected. Hope theyll responds quick
OffGamers 回复2022-03-30
Hi Meg. We apologize first as you are facing issue with the verification process. You may contact us via chat on our official website or via email at [email protected]. Please elaborate more on the issue faced and we will also give you the required link once you contact us. We hope this clarifies. Thank you and have a good day!
its good. i have just 1 problem. its whean you buy a gift card and you dont know if its send by email or physical
OffGamers 回复2022-03-26
Hi There! Thank you so much for leaving us such a wonderful review! We are glad that we manage to extend the level of service we always strive for. Along with that, all our softpins are delivered directly to your OffGamers account. You may bookmark the following link for reference to retrieve your future order codes: https://support.offgamers.com/support/solutions/articles/3000031132 We sincerely hope this clarifies. Thank you for your support and we look forward to your next purchase!
Confusing, could have been easier but nobody is perfect
OffGamers 回复2022-03-25
Hi there Sandy! Thank you so much for leaving such a fantastic review! We are glad that we manage to extend the level of service we always strive for. Thank you again for your support and we look forward to your continuous patronage at OffGamers!
It was easy but the take a photo of my face was hard because it was in a different angle but overall went well
OffGamers 回复2022-03-20
Hi there!
Thank you so much for leaving such a fantastic review! We are glad that our team manage to extend the level of service we always strive for. Thank you again for your support and we look forward to your continuous patronage at OffGamers!
[EDITED VERSION/UPDATE]
I've just received the code after about 1 hour and 30 minutes when I was just about to contact support. Aside from the long(ish) wait, the Discord Nitro worked and is excellent! Thank you!
OffGamers 回复2022-03-15
Hi there!
Our sincerest apologies for any inconvenience this may have caused you. Unfortunately, we are unable to detect your order number from the review posted here. We understand how this has negatively impacted your experience with us as well as your entire perception of our company. Kindly reach out to us via email at [email protected] and do provide us with more details such as your order number so our team could look into assisting you further regarding your issue here.
Updated: 16th March
Glad to know that your issue is resolved and we'd appreciate your kind feedback on this matter.
Thank you again for your support and we look forward to your continuous patronage at OffGamers!
Totally solved my problem via email support love you guys and this is my favourite website for purchasing the gift codes for PS. Thank you
OffGamers 回复2022-03-12
Hi there!
Thank you so much for leaving such a fantastic review! We are glad that our team manage to extend the level of service we always strive for. You can always email us at [email protected] if you have more inquiry and we will always do our best to assist you. Thank you again for your support and we look forward to your continuous patronage at OffGamers!
I have made three order so they asked me to prouve my identity by sending documents they were extremly active by the treatment of the case
OffGamers 回复2022-03-03
Hi emilie. We would appreciate if you can elaborate more on the issue faced by sending email to [email protected]. Once you send us your email, we will try our level best to assist you further. Please include your order number too in the email. For your information, the verification process is compulsory to make sure you have a secured online shopping experience with us. We will be waiting for your email. Stay safe and take care!
Hi there! Thank you so much for leaving such a fantastic review! We are glad that we manage to extend the level of service we always strive for. Thank you again for your support and we look forward to your continuous patronage at OffGamers!
Bought some Steam Giftcard at the very last day on Steam sale and upon purchase it said "wait around 1 to 2 days". I panicked, not knowing what to do, I contacted support. In less than 5 minutes, my issue is resolved. One problem with this site is that sometimes your ip get soft locked and sometimes it doesnt.
OffGamers 回复2022-02-03
Hi Lixian,
Thank you for taking the time to leave us a review. We are happy to hear that you had a great experience with us and find that our standards of service have met your expectations.
We would like to inform that the usual product delivery time is around 5 to 30 minutes upon confirmed payment.
Thank you for your support and we look forward to your next purchase with us at OffGamers!
😀😘😝 I apologize for the inconvenience caused, that was not intended. Thank you for your efforts
OffGamers 回复2022-02-03
Hi there! Thank you for taking the time to leave us a review. We are happy to hear that you had a great experience with us and find that our standards of service have met your expectations.
Thank you for your support and we look forward to your next purchase with us at OffGamers!
Hi there Martin! Thank you for taking the time to leave us a review. We are happy to hear that you had a great experience with us and find that our standards of service have met your expectations.
We appreciate your review and thank you for your patronage!
Hi Emanuel!
Thank you for taking the time to leave us a review. We are happy to hear that you had a great experience with us and find that our standards of service have met your expectations.
We look forward to your continuous patronage at our website!
Hi there Albert! Thank you so much for leaving us such a wonderful review! We are glad that we manage to extend the level of service we always strive for. Thank you for your support and we look forward to your next purchase!
My experience was ok even relatively fine. I would've rated higher but yea the recognition process. And I can't blame you guys.
OffGamers 回复2022-01-13
We sincerely apologize for any inconvenience you have encountered while shopping with us and we appreciate your patience and understanding during our verification process.
Rest assured, we are doing the best we can to improve our services towards our customers. Kindly email us at [email protected] for us to assist you further.
Thank you and have a great day!
Today is Christmas and I've decided to buy a gift card. I bought a code for League of Legends [KR region], but turned out, the code has already been used. Thus, I opened a ticket, but since it's a public holiday today, there is no way I'll get the help I needed.
So, this is why I decided to get with another code, this time, recording the process, step by step. And yet again, I've received an used code.
I am totally disappointed by the shop, even if I will receive a qualitative support. The point is, the gift cards I've bought never worked.
TLDR; Got scammed on XMAS. Thanks for providing used gift cards :thumbs_down:
+++ Update: If I recall it correctly, they re-issued the giftcard
OffGamers 回复2021-12-24
Hi there! First of all, our sincerest apologies for the inconvenience this may have caused. We understand how this has negatively impacted your experience with us as well as your entire perception of our company. Kindly do reach out to us via email at [email protected] and kindly provide us more details such as your order number regarding to this matter so our team could look into assisting you further regarding your issue. Thank you.
Update:
We trust that this matter is resolved and you are able to redeem the delivered codes. We hope to able to serve you in the near future and wishing you a great year ahead!
Very good
Trusted
I use all the time
I wish they have better reward program
OffGamers 回复2021-12-24
Hi there ! Thank you for taking the time to leave us a review. We are happy to hear that you had a great experience with us and find that our standards of service have met your expectations.
Thank you for your support and we look forward to your next purchase!
Hi Ngu Do,
We sincerely apologise for any inconvenience you have encountered while shopping with us and this is no way what we intended in the first place.
Rest assured, we are doing the best we can to improve our services towards our customers. Kindly email us at [email protected] for us to assist you further.
Thank you and have a great day!
The verification just need to be faster other then that great purchased
OffGamers 回复2021-12-15
Thank you for taking the time to leave us a review. We are happy as we received a high review rating from you. In regard to verification process, once customer has submitted the required documents, for every submission sent our verification team will take 15 minutes to 1 hour before we can update customer again through their email. We will try our best to serve you better in the future. Thank you for your support and we look forward to your next purchase with us at OffGamers!
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