企业入驻搜索写评价分类关于
简体中文English
活动与娱乐

OffGamers

商家已认领

887 条评价

3.1887 条评价
写评价

关于 OffGamers

数据更新
网站
www.offgamers.com
分类
活动与娱乐
所在地
马来西亚
状态
待认证
近 12 个月
468 条评价
差评回复率
99%(324/328 条)
是 OffGamers 的所有者? 免费认领此主页,验证后即可回复客户评价。

商家自述

Your Trusted Destination for Digital Products and Services. Our mission is to offer a trusted platform for authentic purchases, ensuring transparency and a seamless experience for their daily needs.We value: Authenticity: Ensuring the authenticity and legitimacy of all products and services offeredIntegrity: Upholding transparency, reliability, and flexibility to ensure users' trust and satisfaction in every interaction.Reliability: Delivering secure transactions, prompt customer support, and authentic products, ensuring gamers worldwide can confidently indulge in their gaming pursuits hassle-free.

以上内容由商家自行提供,未经平台核实。

OffGamers靠谱吗?

OffGamers(www.offgamers.com)在 OK.one 的综合评分为 3.1 分(满分 5 分),基于本站收录的 887 条用户评价,属于活动与娱乐分类,口碑一般。22% 的评价为 1 星,差评比例偏高;商家回复了 99% 的差评;评价主要围绕产品、退款。数据最后更新于 2026-10-25。

评价综述

AI 生成

Most reviewers were somewhat happy with their experience overall. Everyday consumers generally find certain digital products, steam codes, and gift cards extremely useful when digital transactions go quite smoothly. Many people appreciate the quick delivery of specific digital items and consider this platform a very practical choice for various online purchases. Some reviewers were not happy with order processing delays and exceptionally slow customer support response times. Consumers also frequently mentioned facing frustrating issues regarding pending payments, strict account verifications, and missing refunds after purchasing items that unfortunately turned out to be completely out of stock.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Horrible

Horrible, the item I bought does not work, and support provides the same generic answer over and over again without reading what the actual problem is. Would not recommend. Edit: They did get back to me and sent the same generic response as the previous 4 times, which doesn't work. Asked for the same screenshot I have already sent 3 times.

OffGamers 回复2026-09-18

Hi Nick, we're sorry to hear the item did not work as expected and that previous responses did not address the specific problem you raised. We've escalated your case to our team for review and they will reach out to you shortly. We appreciate your patience.

Avoid Offgamers

Avoid Offgamers TLDR: Offgamer's support is the worst support ever: straight-up nonsense, false information, pushing their problems onto consumers, and wasting consumer time. Update 8: I made so many reviews, yet they provided 0 feasible solutions. The only statement that they have is stating their gift card is "valid" and "generally due to an IP issue. Literally, if someone opened a ticket and provided 2 photos and a video documenting a timeout error across multiple devices and browsers (I even did further investigation myself, where the server is not responding to the request, meaning it is a server-side issue. And this basically blocks all connection attempts, no matter where you are). That is not a general issue. Yet they reviewed none of my evidence and again labeled it a geographical issue. I bet the support team could not open the link either; they are just trying to push the issue to consumers. I feel very disrespected; there is no way I have to do all the investigation when support should do it, not the consumer. Support team did nothing at all. Update 7: I contacted support after they commented on my last review, and I got no response for 2 days. Guess what: they closed my ticket, saying they didn't hear me for 2 days, and marked it as resolved. Such an "awesome 24/7" support! Now I have to respond to my own ticket to reopen it. Insane support, literally; wtf can I say when they don't respond with anything other than an AI reply every time I open a ticket? Update 6: They keep talking about network region lock, not accounting I am in China, I also did test the website; the error message of the redemption page is request timeout (meaning invalid URL), not region lock, off gamers support is simplily nonsense I bought a $100 WeChat gift card code, but I couldn't access the redemption website because of technical issues. In addition, I followed every instruction the product provided, even within the region where they said the redemption would work: China. I submitted dozens of tickets and Trustpilot reviews, yet their average response time takes days, and they dodge the real issue. Look at this direct quote from their most recent response that I received 2 days after writing my last Trustpilot review: "We also acknowledge that you have stated you are currently in China and have tried accessing the redemption page using different Chinese IP addresses. However, the inability to access the external redemption page does not establish that the product or the gift card itself is invalid. Based on our investigation, we have not found any issue with the validity of the product that would prevent it from being redeemed as intended. Therefore, we are unable to approve a refund on the basis of the reported inability to access the redemption page." Not accounting to the fact that the whole thing is likely AI generated, and they did not show any prove of actual investigation, the context is nonsense, it is basically like: Hey, we sold you this key and gave you a lock to pair with it, but if the lock doesn't pair with the key, that's not our problem; it doesn't mean the key is wrong, even if you follow every single instruction for using the lock from us. Obviously, I am not claiming the voucher code itself has been proven invalid; the customer can not even reach the redemption webpage in the first place, and I am not the first person to have this issue. If you go back to the Trustpilot review, you will see other people having a similar issue with the product. Straight-up scam company; they will never care about what customers feel, but they care about the money they receive from them. I am not even asking for more than the original amount I spent; I'm asking for a full refund. This company has the worst service possible among its competitors.

OffGamers 回复2026-09-18

Hi Joe, thank you for continuing to share the details of this case. Our team's review confirmed that the gift card itself is valid, and that difficulty opening the redemption page is generally related to the network or IP address being used at the time, rather than the product. This remains our finding, unchanged from our previous review of the evidence you provided.

Avoid Offgamers

Avoid Offgamers TLDR: Offgamer's support is the worst support ever: straight-up nonsense, false information, pushing their problems onto consumers, and wasting consumer time. Update 7: I contacted support after they commented on my last review, and I got no response for 2 days. Guess what: they closed my ticket, saying they didn't hear me for 2 days, and marked it as resolved. Such an "awesome 24/7" support! Now I have to respond to my own ticket to reopen it. Insane support, literally; wtf can I say when they don't respond with anything other than an AI reply every time I open a ticket? Update 6: They keep talking about network region lock, not accounting I am in China, I also did test the website; the error message of the redemption page is request timeout (meaning invalid URL), not region lock, off gamers support is simplily nonsense I bought a $100 WeChat gift card code, but I couldn't access the redemption website because of technical issues. In addition, I followed every instruction the product provided, even within the region where they said the redemption would work: China. I submitted dozens of tickets and Trustpilot reviews, yet their average response time takes days, and they dodge the real issue. Look at this direct quote from their most recent response that I received 2 days after writing my last Trustpilot review: "We also acknowledge that you have stated you are currently in China and have tried accessing the redemption page using different Chinese IP addresses. However, the inability to access the external redemption page does not establish that the product or the gift card itself is invalid. Based on our investigation, we have not found any issue with the validity of the product that would prevent it from being redeemed as intended. Therefore, we are unable to approve a refund on the basis of the reported inability to access the redemption page." Not accounting to the fact that the whole thing is likely AI generated, and they did not show any prove of actual investigation, the context is nonsense, it is basically like: Hey, we sold you this key and gave you a lock to pair with it, but if the lock doesn't pair with the key, that's not our problem; it doesn't mean the key is wrong, even if you follow every single instruction for using the lock from us. Obviously, I am not claiming the voucher code itself has been proven invalid; the customer can not even reach the redemption webpage in the first place, and I am not the first person to have this issue. If you go back to the Trustpilot review, you will see other people having a similar issue with the product. Straight-up scam company; they will never care about what customers feel, but they care about the money they receive from them. I am not even asking for more than the original amount I spent; I'm asking for a full refund. This company has the worst service possible among its competitors.

OffGamers 回复2026-09-17

Hi Joe, thank you for providing the evidence regarding the request timeout error. On review, this matches the evidence already submitted and reviewed previously in your ticket, and does not show anything new. Our findings on this case remain unchanged: the gift card has been confirmed valid, and difficulty accessing the redemption page is generally related to the network or IP address being used, rather than the product itself.

As Reliable As Always!

Always been a great site. Haven’t used it in awhile, still just as reliable as it has been. Didn’t have to wait too long but I’ve been a user for awhile. Absolutely recommend for a good deal!

OffGamers 回复2026-09-17

Thank you so much for your continued support and for taking the time to share this! We're glad the experience has stayed consistently reliable for you. We look forward to serving you again soon.

Selling items they do not have in stock

Selling items they do not have in stock, leaving the order in indefinite Processing state with Support closing all tickets without providing any help or useful help. I do not recommend OffGamers.

OffGamers 回复2026-09-17

Hi, we're sorry to hear about this experience. An order left in a Processing state for an extended period is not what we aim for, and we would like to look into this further. Could you please share your Order ID or Support Ticket ID here so our team can trace your case and follow up directly? Thank you for bringing this to our attention.

I wanted to give a person money, but he can onlu buy games.

I wanted to give a person money, but he can only buy Games with this card. Can I get refunded ? (and buy another card for him?).

OffGamers 回复2026-09-16

Hi Edwin, thank you for reaching out about this. Gift cards are tied to their intended use and can't be exchanged for a different product type. We've shared your inquiry with our team, and they will follow up with you on your order.

Terrible more often than not the codes…

Terrible more often than not the codes don't work

OffGamers 回复2026-09-16

Hi Ben, we're sorry to hear that the codes you've received haven't been working. We'd like to look into this for you personally, could you please share your Order ID or Support Ticket ID here so we can trace your case and follow up directly?

I paid over 300$ to get scammed

I paid over 300$ to get scammed, i bought a 100$ giftcard with apple pay they told me restricted payment method u will get ur money in 7 business days i said okay, then i paid by NORMAL CARD they did the same thing just different error, and i did google pay still same issue, they say not recieved but it takes money from my bank and they just transfer it back to waste your time DO NOT BUY FROM THEM TRUST ME THEY WASTE UR TIME the fees are worth it cheap prices but what u will wait 7 days to get ur money not to mention BUSINESS DAYS and they just blabber about restricted payment methods even though they listed the payment method themselves and damn well can disable it and they don't notify anyone.

OffGamers 回复2026-09-16

Hi there, we're sorry to hear about the trouble completing your payment and the wait on your refund. We've escalated your case to our team for review and they will reach out to you shortly. We appreciate your patience.

Been pretty poor recently

Always used Offgamers, going on maybe 10 years now. Never ever had any issues. Recently though it’s taking a long time to get codes. It used to be instant. If I want to buy a movie to watch with my wife, and than have to wait over an hour to get the code, then that’s not great!

OffGamers 回复2026-09-16

Hi James, thank you for being with us for so long, and for letting us know about this. We're sorry that recent code delivery times have been slower than usual. We'd like to look into this for you, could you please share your Order ID or Support Ticket ID here so we can trace your case and follow up directly?

Received an code that expired a month ago…

Received an code that expired a month ago. Although the first 2 email was replied fast. It was been almost a week after i was told the issue has been escalated to the relevant team for further review, no other action are in order. It is disappointing i did not even received an email back or a refund.

OffGamers 回复2026-09-16

Hi Haziq, we're sorry to hear that the code you received had already expired, and for the delay in getting a resolution after your case was escalated. We've followed up with our team on this, and they will reach out to you directly. We appreciate your patience.

The PIX only work on pc

The PIX option for brazilians only work on pc, not on phones.

OffGamers 回复2026-09-16

Hi Rita, thank you for the feedback. PIX payments are currently supported via desktop only, and we've noted your feedback about mobile support. If you'd like us to look into your specific order, please share your Order ID or Support Ticket ID here.

I'm having a problem about payment on…

I'm having a problem about payment on my order! When I want to pay my orders, I have a problem with this card (PIC PAY). The others cards hadn't any problem. What are happenning about this..?

OffGamers 回复2026-09-16

Hi Samara, we're sorry to hear about the trouble completing payment with your PicPay card on this order. We've escalated your case to our team for review and they will reach out to you shortly. We appreciate your patience.

DEDUCTED IN BANK NO GCOINS NO HELP

MY ORDER WAS SUCCESSFUL, THERE IS AN ERROR PART IT SAYS SERVER ERROR. I RECEIVE AN INFO THAT MY PAYMENT WAS NOT RECEIVED BUT MY BANK WAS DEDUCTED. THERE IS NO HELP PROVIDED JUST INFORM ME TO CONTACT MY BANK. THE NEXT DAY WHEN I CHECK MY ORDER. THE ORDER INFO WAS DELETE TO MY ACCOUNT? HOW COME. YOU GUYS CAN SEE MY ORDER BUT I CANT FIND MY ORDER IN ORDER PAGE!! ITS 6K GCOINS OR 12K MORE IN PHPP!

OffGamers 回复2026-09-14

Hi Luannee, we're sorry to hear about the trouble with your order, including the payment being deducted from your bank while the order information no longer appeared on your account. We've escalated your case to our team for review and they will reach out to you shortly. We appreciate your patience.

Code is not valid and it gave error…

Code is not valid and it gave error that it’s used before , first time to happen but it’s frustrating ORDER # 47229096 (13 Sep 2026) Ticket ID: 5798049

OffGamers 回复2026-09-14

Hi Muhammed, thank you for sharing your Order ID and Ticket ID. We've escalated your case to our team for review, and they will reach out to you shortly. We sincerely apologize for the inconvenience and appreciate your patience.

Offgamers is my go to digital shop…

Offgamers is my go to digital product shop. Fast, prompt, reliable, legit.....

OffGamers 回复2026-09-14

Thank you so much for your kind words and continued trust in OffGamers! We're delighted to hear that our service has been fast, prompt, reliable, and legit for you. We truly appreciate your support and look forward to serving you again soon.

大家还看了