PDF Technologies’ story starts in 2014, which is a leading software provider of affordable, secure Out-of-Box PDF solutions on desktop, mobile, and online tools. SMBs, IT service, and knowledge workers increase their productivity by using PDF Reader Pro to make workflow smarter. As the best alternative to Adobe® PDF solution, PDF Reader Pro is a PDF powerhouse that will fulfill all your document needs. We offer free Trial and education plans, as well as PDF Technologies’ Software Development Kits (ComPDFkit/SDKs) to help developers reduce costs and improve productivity by integrating industry-leading PDF technologies into application workflows. Welcome to try. PDF Technologies' Vision: We love to share an out-of-box PDF solution that can promote work smarter to any possible partners. - Partnership Program: https://www.pdfreaderpro.com/partner
Horrible customer service. Only way to contact is through email, which is troublesome. Sent an email on day 1 that included information on the issue I was experiencing along with the problem PDF I created. On Day 2 (24 hours later) PDF Reader Pro got back to me asking for the very same thing I sent them on Day 1! So, on Day 2, I resent the PDF with a note that the problem PDF was embedded in my initial trouble ticket. On Day 3, 4, and 5 nothing....crickets. I emailed them and still no answer. I have 4 licenses that I am happy to burn, along with the money spent on this POS program
poor editing and then it got worse when I bought a new MacBook Pro and tried to transfer the forever license from my old Macbook Pro. PDF Reader Pro won't let that happen because I did not delete the old instance of the license before deleting the app. Now it wants me to contact support, which I have done multiple times with no response - just an offer to buy another license. Try something else!
We tested PDF Reader Pro in an enterprise environment, and it did not work reliably. Several users reported that the PDFs generated by the software could not be opened in Adobe Acrobat Reader, which is a major issue for compatibility.
I reached out to customer support for a refund, but I never received it. Instead, they asked me to troubleshoot the issue. I simply don’t have time for that when the product itself is fundamentally not working as expected.
If you need a reliable PDF solution for professional use, I recommend looking elsewhere.
Took my money of £99 and I still can't edit any form of PDF. Requested a refund immediately and they are refusing to refund me. Saying they can't trace my money. How convenient. Bunch of lying scheming thieves!!!!
Their recent update causes my iMac to freeze and shut down. Send in a support request and no response. I finally uninstalled the app. Nice while it worked, but a waste of bits with this version.
Forget PDF Reader Pro... go to Wondershare PDFelements
The PDF doesn't come close to matching Adobe Acrobat, their customer service takes two weeks to reply to emails, if at all. They haven't responded to my request for a refund (27 November 2024). Honestly, they don't deserve a single star.
I've since found Wondershare PDFelement and that gives Adobe Acrobat a run for their money. It's amazing and I couldn't be happier.
Excellent customer service👌. They have helped me to resolve the issue I had, that wasn't directly related to their soft, but affected my license and access. They have discussed the problem and provided solution. The programme itself is very helpful once you learn it. Stitching pdf's or AI translation keeping the original pdf color and format - just perfect. Thank you! from Poland.
activation code doesn’t work, zero customer support
The company provided activation code that doesn’t work, they won’t respond to the dozen request I sent for either help or to refund my payment to date, over a dozen request have been submitted, with zero response, I would not ever buy from this company ever again, clearly they are refusing to provide any level of support
Upgraded to 3 stars, hopefully with yet more improvements to come! 10 Fatal Flaws make it unusable (See the list)
Upgrading this from initially one to two, then to three and now to four stars (August 2024) as they have really upped their game with several features added and bugs fixed.
Here are the 10 Fatal Flaws that make this software unusable (and not a SINGLE ONE of them has been fixed since I've been in direct contact with them for over half a year):
1) Not being able to EDIT text in a pdf?! (Probably the single most important thing your software can not do without)
2) Not being able to edit whether a font is in bold, italics, etc.
3) Exporting text to Word (or others) without turning it into an IMAGE?! (with completely uneditable text)
4) Command + Z (on Mac - should be 'undo') is not working
5) When text is added, it's impossible to move or highlight the text using the cursor keys and shift (let alone cut/copy/paste)
6) Command + X (cut) does not work although Command + V (paste) does.
7) Once an 'Add Text' cell has been added somewhere in a document, it's IMPOSSIBLE to get back into it, if one has to edit any information.
8) 'Add Text' cell can NOT be moved using cursor keys to place it with more precision
9) If there are boxes to 'tick' you have to do 'Add Text' in order to be able to put an X or a 'tick' - In Acrobat you just TICK and DONE!
10) If you accidentally 'bump' a line of text in a document in Edit mode / Add Text mode, the software FORGETS where the original positioning of the line was and the lines all get SCREWED UP!
It's impossible to recover from this, you have to start from scratch!
I've been in direct contact with them (the PDF Reader Pro 'Team') for over half a year now and not a SINGLE ONE of these 10 Fatal Flaws has been fixed!
It's a shame that you pay $79 for a product that simply does not work. To help prevent others to spend your hard earned money on a dud, is the reason I'm writing this interview.
In the unlikely (based on their track record) event PDF Reader Pro Team actually do make any improvements, I will update this review.
I recently switched to PDF Reader Pro, and it has been a refreshing experience. It's so much easier to use than other PDF readers I've tried in the past. The interface is intuitive, and the features are comprehensive. I'm able to do everything from editing text to adding images to signing documents with ease. I highly recommend this app!
I recently started using PDF Reader Pro and I have to say, it's just perfect for me. The free version offers some amazing features, but upgrading to the paid version has given me access to even more powerful tools.
One thing I love about this software is how easy it is to download and install. It's available for multiple operating systems, so I can use it on all of my devices without any issues.
Another great feature is the ability to convert documents into different formats, like JPEG, Word, and Excel. And the editing options are fantastic - I can manage large documents with ease, combine different files, and even remove or add text as needed.
Overall, I highly recommend PDF Reader Pro to anyone who needs a reliable and versatile PDF editor. It's an incredible software that has definitely made my life a lot easier.
This software has been a game-changer for me and my team! As an owner of a marketing company, I and my team constantly need to handle and view files, and this software has made it a breeze. The software also offers a plethora of tools for working with PDFs, including form filling, signature, merging, compression, and many more. These features make the work with PDFs so much more quickly and efficient. I highly recommend this software to anyone who needs to work with PDFs regularly.
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