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金钱与保险

PENNYMAC

101 条评价

4.8101 条评价
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关于 PENNYMAC

数据更新
网站
www.pennymac.com
分类
金钱与保险
所在地
United States
状态
待认证
近 12 个月
101 条评价
差评回复率
75%(3/4 条)
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PENNYMAC靠谱吗?

PENNYMAC(www.pennymac.com)在 OK.one 的综合评分为 4.8 分(满分 5 分),基于本站收录的 101 条用户评价,属于金钱与保险分类,口碑优秀。好评高度一致,94% 的评价为 4 星及以上;商家回复了 75% 的差评。数据最后更新于 2026-08-10。

用户怎么说

M
Michael Dahlgren · 写过 1 条评价 · 已认证 · 体验于 2026-07-24 ·

格蕾丝和宝拉太棒了

格蕾丝和宝拉非常棒。让我随时了解最新情况,并使整个过程变得无缝。

PENNYMAC 回复2026-07-30

Michael, We're so glad to hear that our team kept you updated and made the process seamless. Thank you for your kind words! We appreciate your feedback. Please text us if you ever have any questions or need assistance in the future. We're always happy to help. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help.

J
JAMES (BRAD) · 写过 2 条评价 · 已认证 · 体验于 2026-07-29 ·

罗斯很容易讨论我们的……

罗斯很容易讨论我们的需求以及他如何帮助我们。 他是一个言出必行的人,并且兑现了我们所讨论的内容。

PENNYMAC 回复2026-07-30

James, We're so glad to hear about your positive experience and that our team member was able to deliver on what was discussed. Thank you for your kind words! Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help.

R
RICHARD SPENCER · 写过 1 条评价 · 已认证 · 体验于 2026-07-25 ·

与流程的良好沟通

与流程进行良好的沟通并备份在线系统以加速流程。非常感谢让我了解最新情况的知识。介入处理请求并安慰信任该流程。谢谢。

PENNYMAC 回复2026-07-30

Richard, We are so pleased to hear that our team's communication and updates were greatly appreciated! It's wonderful to know we could help you trust the process. Thank you for sharing your positive experience. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help.

T
Teresa Ralls-Hochstrasser · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·

我真的很喜欢和奥马罗一起工作……

我真的很喜欢与奥马罗和保拉一起工作。我将来绝对会推荐他们,并将与你们一起再融资。

PENNYMAC 回复2026-07-30

Teresa, We're so glad you enjoyed working with our team! We truly appreciate your recommendation and look forward to assisting you with future refinancing needs. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help.

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Malley Hill · 写过 2 条评价 · 已认证 · 体验于 2026-07-28 ·

Ez pzzzz 认为这会更难。

PENNYMAC 回复2026-07-30

Malley, We are glad to hear that you found the experience to be straightforward and manageable. We appreciate your feedback! Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help.

G
Gregory Wildebour · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·

对流程和服务非常满意。

PENNYMAC 回复2026-07-30

Gregory, We are so pleased to hear that you were happy with both the process and the service you received. Thank you for your kind words! Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help.

J
Jordan Hogan · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·

整个过程中,工作人员都做出了…

整个过程中的工作人员让一切都非常清楚,并帮助事情进展得比我预想的更快。

PENNYMAC 回复2026-07-30

Jordan, We're so glad our staff made everything clear and helped expedite the process for you. Thank you for your feedback! Please text us if you ever have any questions or need assistance in the future. We're always happy to help. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help.

L
LARALE JAMES · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·

速度非常快,没有任何问题,很顺利…

非常快,没有任何问题,从开始到结束都很顺利,知识渊博的人一路帮助我,让一切变得轻松

PENNYMAC 回复2026-07-30

Larale, We're so happy to hear that your experience was smooth from beginning to end! We appreciate your kind words about our knowledgeable team. Thank you for your wonderful feedback. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help.

C
Christoper Hepfer · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·

快速周转

周转速度快,流程超级简单,整个流程跟进速度很快。开始关闭为两 几周令人印象深刻。

PENNYMAC 回复2026-07-30

Christoper, We're so glad to hear about your positive experience with our quick turnaround and efficient process. We truly appreciate your kind words! Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help.

J
Jeremiah Morley · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·

他们非常乐于助人

他们非常乐于助人、友善且快速

PENNYMAC 回复2026-07-30

Jeremiah, We are so happy to hear that our team was helpful, nice, and speedy! We appreciate you sharing your positive experience with us. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help.

B
Brenton Kucera · 写过 1 条评价 · 已认证 · 体验于 2026-07-22 ·

加布里埃尔和詹妮弗都很棒

加布里埃尔和詹妮弗都很棒!如此顺利和简单的过程。每个问题都得到快速而专业的回答。强烈推荐他们和这家贷款公司。谢谢你!

PENNYMAC 回复2026-07-30

Brenton, We're so pleased to hear about your smooth and easy experience. It's wonderful to know that our team provided quick and professional answers to all your questions. We truly appreciate your recommendation! Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help.

S
Susan Rogers and Skip Rogers · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·

迈克尔一直非常……

迈克尔始终非常专业且有礼貌。他立即回复所有电话,如果他无法直接回答问题,他会得到答案并始终在工作日结束前给我们回电话。这对我们来说非常重要,我们对他对细节和知识的关注感到高兴。他是贵公司的杰出代表。与他做生意很愉快。

PENNYMAC 回复2026-07-30

Susan and Skip, We are so pleased to hear about your positive experience and that our team member's professionalism and prompt communication were so valuable to you. It's wonderful to know that their attention to detail and knowledge made such a great impression. Thank you for sharing your kind words. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help.

J
J Patrick Gray · 写过 1 条评价 · 已认证 · 体验于 2026-07-25 ·

亚当很棒,并且一直处于领先地位……

Adam 很棒,掌控着贷款流程的每一步。该应用程序门户易于使用,并且可以轻松完成任务和上传文档。

PENNYMAC 回复2026-07-29

Hi there, We are so pleased to hear that your experience was great and that our application portal was easy to use. Thank you for your kind words! Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help.

A
ABIGAIL D · 写过 1 条评价 · 已认证 · 体验于 2026-07-28 ·

我们的贷款专家伊森是……

我们的贷款专家 Ethan 非常出色。

PENNYMAC 回复2026-07-29

Hi Abigail, We're happy to hear that our loan specialist provided you with such a positive experience. We appreciate your kind words. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help.

T
Tammy Patterson · 写过 1 条评价 · 已认证 · 体验于 2026-07-28 ·

扎克和爱德华非常细心……

扎克和爱德华非常细心、礼貌和友好。看起来真的很想帮助我们! 这个门户真的很好,只是有时很难上传图片。产权公司速度很慢,沟通也不如 PennyMAC,但在询问时回答了所有问题。他们没有准确解释检查过程。但我们确实比预期晚了一天收到押金。但现在我已经是第二天等待支票了。公证员太棒了!强烈推荐他! 他知道在哪些页面上签名以及在哪里签名,他非常友好和专业。谢谢

PENNYMAC 回复2026-07-29

Hi Tammy, We appreciate you sharing your detailed feedback. It's great to hear that our team members were attentive and friendly, and that the notary provided excellent service. We're also noting your comments regarding the portal's picture upload and the communication from the title company, as well as the delay in receiving your deposit and checks. We are always looking for ways to improve our processes. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help.

A
Alyssa Buller · 写过 2 条评价 · 已认证 · 体验于 2026-07-28 ·

亨特·哈姆 (Hunter Hamm) 与我们合作非常愉快……

与亨特·哈姆 (Hunter Hamm) 合作非常愉快,我们的贷款团队也是一流的!

PENNYMAC 回复2026-07-29

Hi Alyssa, We are so happy to hear that you had such a positive experience with our team. Thank you for sharing your kind feedback! Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help.

O
Olga Treskin · 写过 7 条评价 · 已认证 · 体验于 2026-07-28 ·

优质可靠的服务

非常可靠的服务。随时可以回答问题。

PENNYMAC 回复2026-07-29

Hi Olga, We truly appreciate your kind words and positive feedback. We are glad we could assist you and that our team was able to answer all your questions. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help.

A
Aaron Bolden · 写过 1 条评价 · 已认证 · 体验于 2026-07-14 ·

Roseanne 的服务真的很差……

Roseanne Rodriguez 的服务真的很差。 她从来没有帮助引导整个过程并收集她想要重新发送的大量文件,但已经发送了很多次了! 我有 PennyMac 作为我的贷款提供商,过去从未经历过如此糟糕的服务。 每次罗珊娜碰我的文件或打电话给我时,事情都会搞砸。 请查看我的通话和文件,以追踪我的流程中出现的故障。

PENNYMAC 回复2026-07-29

Hi Aaron, We sincerely regret the difficulties you encountered with your loan process. We are reviewing your feedback and your file to understand the breakdown and improve our services. We appreciate you bringing this to our attention. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help.

D
D H · 写过 2 条评价 · 已认证 · 体验于 2026-07-23 ·

林赛很友善

林赛很友善、知识渊博且专业。 她引导我完成了整个过程,我很感谢她的帮助。 PennyMac 的一项资产。

PENNYMAC 回复2026-07-30

Hi there, We are so pleased to hear about your positive experience! We're glad our team member was friendly, knowledgeable, and professional, and that you appreciated their assistance. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help.

F
Fredrieka · 写过 1 条评价 · 已认证 · 体验于 2026-07-24 ·

顶级服务

我在这次旅程中做出的最佳决定之一就是选择 PennyMac!从一开始,贷款官员罗斯·弗拉哈蒂(Ross Flaharty)就非常出色。知识渊博、耐心、专业。一切都得到了解释,他随时可以解答问题或疑虑。我对成为房主的决定感到放心和自信。 PennyMac 门户易于使用,可上传文件和贷款状态。肯定会提到家人和朋友。感谢罗斯使这个过程成为顶级!

PENNYMAC 回复2026-07-28

Fredrieka, We are so pleased to hear about your positive homeownership journey. We always aim to make the process smooth and informative, and your feedback confirms our dedication. Thank you for sharing your kind words. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help.