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金钱与保险

PENNYMAC

101 条评价

4.8101 条评价
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关于 PENNYMAC

数据更新
网站
www.pennymac.com
分类
金钱与保险
所在地
United States
状态
待认证
近 12 个月
101 条评价
差评回复率
75%(3/4 条)
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PENNYMAC靠谱吗?

PENNYMAC(www.pennymac.com)在 OK.one 的综合评分为 4.8 分(满分 5 分),基于本站收录的 101 条用户评价,属于金钱与保险分类,口碑优秀。好评高度一致,94% 的评价为 4 星及以上;商家回复了 75% 的差评。数据最后更新于 2026-08-10。

用户怎么说

R
Roy Fisher · 写过 1 条评价 · 已认证 · 体验于 2026-07-30 ·

再融资是一个敏感问题……

再融资是一个敏感问题,我的神经已经麻木了。 塞贝利先生和其他工作人员一起帮助我一路到达终点线。

PENNYMAC 回复2026-07-31

Hi Roy, We appreciate your feedback and are glad our team could provide support during a challenging refinancing process. We understand it can be a sensitive time, and we're pleased we could help you through it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help.

H
Herschel Layne · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·

友好有礼貌的工人

礼貌、友好,很乐意解释你需要知道的任何事情。

PENNYMAC 回复2026-07-31

Hi Herschel, We're so glad to hear our team was polite and friendly, and great at explaining everything you needed to know. Your feedback means a lot to us! Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help.

T
THOMAS MINDAR · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·

关闭这个的很棒的经验…

结束这笔贷款的丰富经验。 当然,与我会面的律师除外。

PENNYMAC 回复2026-07-31

Hi Thomas, We appreciate your positive feedback on the loan closing process. We are concerned to hear about your experience with the attorney and will certainly look into this matter further. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help.

B
Bill Hidell · 写过 2 条评价 · 已认证 · 体验于 2026-07-30 ·

德里克总是反应敏捷且乐于助人

PENNYMAC 回复2026-07-31

Hi Bill, We are so happy to hear that you had such a positive experience with our team member! Thank you for sharing your kind feedback with us. We truly appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help.

L
Larry White · 写过 1 条评价 · 已认证 · 体验于 2026-07-30 ·

扎克很友好,知识渊博,而且……

扎克很友好,知识渊博,而且总是非常乐于助人

PENNYMAC 回复2026-07-31

Hi Larry, We're so glad to hear you had such a positive experience with us. We appreciate you sharing your kind words about our team member's helpfulness and knowledge. We're always happy to help. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help.

V
VOLETTA GLENN · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·

一切都在顺利进行,没有任何……

一切都在顺利进行,没有出现任何问题。我所有的问题都得到了解答,我对继续前进充满信心。

PENNYMAC 回复2026-07-31

Hi Voletta, We're so glad to hear everything went smoothly and that we could answer all your questions. We appreciate your confidence in us! Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help.

W
Wehneh Tidoe · 写过 1 条评价 · 已认证 · 体验于 2026-07-30 ·

一流的客户服务

鲁本总体上很健谈。我喜欢他在这个过程中不断地让我了解最新情况。我总是有疑问,他的答复总是非常及时。正因为如此,这个过程一点压力都没有,因为他总是会沟通下一步的行动。

PENNYMAC 回复2026-07-31

Hi there, We're so glad to hear about your positive experience! It's wonderful to know that our team member was communicative and timely in their responses, making the process stress-free for you. Thank you for sharing your feedback. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help.

J
Jessie Munoz · 写过 5 条评价 · 已认证 · 体验于 2026-07-30 ·

感恩的客户

嗯,我的经纪人在整个过程中向我通报了我的贷款情况,她非常友好和专业,她了解我的需求并且非常耐心。我要感谢 Christine 和 Norma 的服务和支持,Tonya(公证人)也很棒

PENNYMAC 回复2026-07-31

Hi Jessie, We are so pleased to hear about your positive experience! It's wonderful to know that our team kept you updated, was friendly and professional, and understood your needs. Thank you for sharing your kind words. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help.

D
DAVID REIMER · 写过 1 条评价 · 已认证 · 体验于 2026-07-30 ·

快速简单

很快很简单,每个人都解释了需要什么,事情是如何运作的。

PENNYMAC 回复2026-08-03

David, We're so glad to hear that your experience was quick and easy, and that our team clearly explained everything. Thank you for your feedback. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help.

J
Jeff Curtis · 写过 5 条评价 · 已认证 · 体验于 2026-07-30 ·

每个人都很好地与 get 一起工作......

每个人都在完成抵押贷款方面做得很好。 谢谢你 杰夫·柯蒂斯

PENNYMAC 回复2026-07-31

Hi Jeff, We are so glad to hear that our team provided such a great experience in securing your mortgage. We appreciate your kind words! Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help.

M
MANUEL CASANOVA · 写过 1 条评价 · 已认证 · 体验于 2026-07-30 ·

有趣的体验

快速、专业、值得信赖。简让人觉得她是我的支持者。 我推荐的有趣的经历。

PENNYMAC 回复2026-07-31

Hi Manuel, We're so happy to hear that your experience was fast, professional, and that you felt truly supported. We appreciate your kind recommendation! Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help.

T
Thomas Stanford · 写过 1 条评价 · 已认证 · 体验于 2026-07-30 ·

奥克斯坦

好的。到。交易。和。诚实地

PENNYMAC 回复2026-07-31

Hi Thomas, We appreciate your feedback and are glad to know that your experience was satisfactory. We are always striving to improve. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help.

J
JAMES FOLK · 写过 1 条评价 · 已认证 · 体验于 2026-07-24 ·

我的经历有点长,但是……

我的经历有点长但完全值得。谢谢哟!

PENNYMAC 回复2026-07-31

Hi James, We're so happy to hear that your experience was worth it in the end! Thank you for sharing your positive feedback with us. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help.

B
Bikramjeet Ghura · 写过 1 条评价 · 已认证 · 体验于 2026-07-21 ·

感谢您自始至终的帮助...

感谢您在整个过程中的协助

PENNYMAC 回复2026-07-31

Hi Bikramjeet, We're happy to hear that we could assist you throughout the process. We appreciate your kind words. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help.

D
Dee · 写过 8 条评价 · 已认证 · 体验于 2026-07-30 ·

很高兴与瑞安娜一起工作……

很高兴与 Rhiana 一起工作,她对我非常耐心,就像我对她一样。她对我问的所有问题都很了解,并引导我与优秀的患者一起完成整个过程。她应该获得奖励,因为她所做的出色工作并且顺利完成了结业。我一定会把她推荐给我所有的家人..出色的工作 Rhianna !!!’nn

PENNYMAC 回复2026-07-31

Hi there, We truly appreciate you sharing your positive experience with us. We are so happy to hear our team made your closing process smooth and easy. Thank you for your recommendation! Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help.

J
JESSE RINER · 写过 1 条评价 · 已认证 · 体验于 2026-07-30 ·

我们的贷款有问题……

我们的贷款有问题。我觉得 PennyMac 和产权公司之间存在脱节。我非常关心沟通。 我有钱还没有汇出,这是一个问题。 PennyMac 说贷款已经到位,但还没有任何钱汇入我的账户,也没有放置 heloc。我不确定谁对谁错,坦率地说,我不在乎,我希望这个问题得到解决。 我们已经处于贷款还款状态,但钱还没有发放。 我认为这是不可接受的。

PENNYMAC 回复2026-08-03

Jesse, We sincerely appreciate you bringing these critical funding and communication issues to our attention. We understand your frustration regarding the delayed disbursement and the repayment status. We are actively looking into this matter to resolve the disconnect and ensure your funds are wired promptly. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help.

I
IVAN R. · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·

PennyMac 让一切顺利进行……

PennyMac 让我的房屋净值贷款一切顺利。 完成任务的网站易于使用,所有代表都非常乐于助人。 毫不犹豫地推荐他们!

PENNYMAC 回复2026-07-31

Hi Ivan, We are so pleased to hear your home equity loan process ran smoothly! It's wonderful to know our site was easy to use and our representatives were helpful. Thank you for your recommendation! Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help.

C
Charles Rehn · 写过 1 条评价 · 已认证 · 体验于 2026-07-28 ·

为我们的新服务提供优质的服务……

Pennymac 特别是 John 和 Corey 为我们的新贷款提供了出色的服务。很高兴与这些人和优秀的沟通者一起工作。

PENNYMAC 回复2026-07-30

Charles, We're so pleased to hear you had such a positive experience with our team and that they were great communicators. We truly appreciate your kind words! Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help.

N
Nancy Hill · 写过 1 条评价 · 已认证 · 体验于 2026-07-28 ·

李知识渊博,专业……

李知识渊博且专业,为我提供了有关贷款再融资的信息。 他使这个过程变得高效且易于完成。 很棒的客户服务!

PENNYMAC 回复2026-07-30

Nancy, We're so pleased to hear about your positive experience with your loan refinancing. It's wonderful to know that our team provided you with knowledgeable and professional service, making the process efficient and easy. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help.

M
Merry Ortberg · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·

优质的服务

安德鲁是优秀的信息来源,并且总是愿意提供帮助。

PENNYMAC 回复2026-07-30

Merry, We're so glad our team member was an excellent source of information and always willing to help. Thank you for sharing your positive feedback with us! We're always happy to help. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help.