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pinklaura.com

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429 条评价

3.1429 条评价
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关于 pinklaura.com

数据更新
网站
www.pinklaura.com
分类
购物与时尚
所在地
中国
状态
待认证
近 12 个月
229 条评价
差评回复率
32%(64/200 条)
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商家自述

Pinklaura is a clothing brand dedicated to building self-confidence and giving dreams to young women. Our goal is to build the future for girls all over the world. Our products are inspired by the latest trends in fashion, street style and pop culture.

以上内容由商家自行提供,未经平台核实。

pinklaura.com靠谱吗?

pinklaura.com(www.pinklaura.com)在 OK.one 的综合评分为 3.1 分(满分 5 分),基于本站收录的 429 条用户评价,属于购物与时尚分类,口碑一般。评价两极分化:52% 给出 4 星及以上,同时 46% 打了 1 星;商家回复了 32% 的差评;评价主要围绕产品、客户服务。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful customer support team for providing fast and effective solutions whenever assistance is needed with orders. Consumers are also very satisfied with the attractive clothing items, mentioning that garments look wonderful and completely match their initial expectations. Some reviewers were not happy with the sizing, noting that several apparel items ran significantly smaller than expected or fit poorly. A few other people also felt that delivery times took entirely too long or encountered frustrating situations regarding missing packages. Additionally, a small number of consumers mentioned receiving incorrect colors compared to what they originally purchased.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

My experience was awesome

My experience was awesome! Very quick response, super friendly, and extremely helpful.

pinklaura.com 回复2026-04-22

Dear Sharon We're delighted that you're satisfied with our excellent service. 🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience. If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support. Thank you again for your review and support, and wish you a happy life. Best regards Olivia

Unfortunately my package was stolen…

Unfortunately my package was stolen from my mailbox. When I contacted customer service they were very prompt and understanding and shipped a replacement order immediately. I couldn’t be any more satisfied. Would definitely recommend shopoibv Pinklaura to everyone

pinklaura.com 回复2026-04-21

Dear Marianne We're delighted that you're satisfied with our excellent service. 🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience. If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support. Thank you again for your review and support, and wish you a happy life. Best regards Olivia

Excellent Customer Service

Mia has been excellent to work with. She has been so helpful and so very professional. She is an asset to this company.

pinklaura.com 回复2026-04-20

Dear Tammy We're delighted that you're satisfied with our excellent service. 🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience. If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support. Thank you again for your review and support, and wish you a happy life. Best regards Olivia

Needed a return on dress was way too…

Needed a return on dress was way too long and lil Tight Was suggested to try to find an item as exchange !! So will wait to see how the blouse I chose fits and was told to keep the dress ! Excellent customer service and very quick response! Thank y’all !! Here hoping blouse works

pinklaura.com 回复2026-04-17

Dear Deb Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service. If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations! Wish you a happy life! Best regards Olivia

Easy to work with

Easy to work with regarding receiving incorrect size.

pinklaura.com 回复2026-04-20

Dear Melissa Hello! Thank you for your satisfaction with our customer service's quick response. 📞 Your approval is the best encouragement for our team. We will continue to optimize our service processes and continuously improve our response speed and service experience. If you have any questions or needs, please feel free to contact us. We will continue to provide you with support and assistance. Thank you again for your trust and support. I wish you a happy life! Best regards Olivia

Order at least one size larger than you…

Order at least one size larger than you normally would. Customer service takes a minute but they work to make it right.

pinklaura.com 回复2026-04-20

Dear bigfiredawg Hello! Thank you for your satisfaction with our customer service's quick response. 📞 Your approval is the best encouragement for our team. We will continue to optimize our service processes and continuously improve our response speed and service experience. If you have any questions or needs, please feel free to contact us. We will continue to provide you with support and assistance. Thank you again for your trust and support. I wish you a happy life! Best regards Olivia

I ordered a dress

I ordered a dress, and it was not the right color I was looking for. The company was super quick and very friendly with helping me get a replacement item. Absolutely loved the service and I will definitely be shopping with them again!

pinklaura.com 回复2026-04-17

Dear Angie We're delighted that you're satisfied with our excellent service. 🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience. If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support. Thank you again for your review and support, and wish you a happy life. Best regards Olivia

Continues follow up and timely response…

Continues follow up and timely response from customer service. CHARLOTTE offered me choices to solve issues resulting in positive outcome. Virginia

pinklaura.com 回复2026-04-17

Dear Viniang We're delighted that you're satisfied with our excellent service. 🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience. If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support. Thank you again for your review and support, and wish you a happy life. Best regards Olivia

Sizing is off

It took a very long time to get the product and I was so excited because they looked beautiful, but the quality is low and the sizing is way off so unable to wear them myself. I’m a large they look like a small working with Molly she’s fantastic. She refunded my entire purchase was which I did not ask, and she did it on her own, which was greatly appreciated. I would definitely continue to shop from this site. Give them another try because of Molly and her fantastic customer service.

pinklaura.com 回复2026-04-17

Dear Melliss Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service. If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations! Wish you a happy life! Best regards Olivia

SCAM SITE!

I ORDER FROM THIS SITE BACK IN EARLY FEBRUARY,ORDER NEVER CAME, CAN NOT REACH COMPANY!! DO NOT ORDER!!!!!!

pinklaura.com 回复2026-04-15

Dear Delores We are deeply sorry to hear that you haven't received your package yet. We are deeply sorry and regretful that you haven't been able to enjoy your shopping experience as you wished. If you haven't received your package yet or need further confirmation on the shipping status, please feel free to contact us at any time: Customer Service Email: [email protected] Olivia will prioritize verifying your tracking information and, if necessary, provide a solution. Wish you a happy life! Best regards Olivia

Customer service is great !

pinklaura.com 回复2026-04-15

Dear Kennedy We're delighted that you're satisfied with our excellent service. 🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience. If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support. Thank you again for your review and support, and wish you a happy life. Best regards Olivia

Mia has been very responsive and…

Mia has been very responsive and helpful in answering my emails.

pinklaura.com 回复2026-04-15

Dear customer, We're delighted that you're satisfied with our excellent service. 🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience. If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support. Thank you again for your review and support, and wish you a happy life. Best regards Olivia

My concerns were handled in a timely…

My concerns were handled in a timely manner with a resolution that worked for me. Would buy from them again.

pinklaura.com 回复2026-04-15

Dear Diana Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service. If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations! Wish you a happy life! Best regards Olivia

The customer service is excel

The customer service is excellent. I had a problem with a dress I bought. My email was answered immediately and a resolution was offered.

pinklaura.com 回复2026-04-14

Dear Gail Hello! Thank you for your satisfaction with our customer service's quick response. 📞 Your approval is the best encouragement for our team. We will continue to optimize our service processes and continuously improve our response speed and service experience. If you have any questions or needs, please feel free to contact us. We will continue to provide you with support and assistance. Thank you again for your trust and support. I wish you a happy life! Best regards Olivia

Helpful in order

Molly has been very helpful in resolving my problem. Gave me a $50.00 refund and even ordered another item since we couldn’t get the coupon code to work. Thanks again

pinklaura.com 回复2026-04-14

Dear Linda We're delighted that you're satisfied with our excellent service. 🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience. If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support. Thank you again for your review and support, and wish you a happy life. Best regards Olivia

Cheaply madehere was a 0 star that's what I…

If there was a 0 star that's what I would give it. After waiting a whole month (ordered on March 10th received today April 11th) so cheaply made. I am so disappointed. Mine will be donated to a thrift store. The price is high for being so cheaply made. Did I say it cheaply made?? Like China cheaply made.

pinklaura.com 回复2026-04-13

Dear Karen We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction. We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it. To better assist you with your issue, please contact us via our dedicated email address: 📩 [email protected] We promise to prioritize this matter and sincerely hope you will give us a chance to improve. Best regards Olivia

Prompt response to a mistake made with…

Prompt response to a mistake made with the size

pinklaura.com 回复2026-04-13

Dear May Hello! Thank you for your satisfaction with our customer service's quick response. 📞 Your approval is the best encouragement for our team. We will continue to optimize our service processes and continuously improve our response speed and service experience. If you have any questions or needs, please feel free to contact us. We will continue to provide you with support and assistance. Thank you again for your trust and support. I wish you a happy life! Best regards Olivia

Mia was very responsive and helpful in…

Mia was very responsive and helpful in handling my exchange. Great customer service.

pinklaura.com 回复2026-04-11

Dear Ktilley Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service. If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations! Wish you a happy life! Best regards Olivia

Customer service has been great to work…

Customer service has been great to work with. They resolved my issue promptly and satisfactory.

pinklaura.com 回复2026-04-13

Dear Wanda We're delighted that you're satisfied with our excellent service. 🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience. If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support. Thank you again for your review and support, and wish you a happy life. Best regards Olivia

I ordered a shirt and paid over 30…

I ordered a shirt and paid over 30 dollars for it and never received it.

pinklaura.com 回复2026-04-13

Dear Karen We are deeply sorry to hear that you haven't received your package yet. We are deeply sorry and regretful that you haven't been able to enjoy your shopping experience as you wished. If you haven't received your package yet or need further confirmation on the shipping status, please feel free to contact us at any time: Customer Service Email: [email protected] Olivia will prioritize verifying your tracking information and, if necessary, provide a solution. Wish you a happy life! Best regards Olivia

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