Pinklaura is a clothing brand dedicated to building self-confidence and giving dreams to young women. Our goal is to build the future for girls all over the world. Our products are inspired by the latest trends in fashion, street style and pop culture.
Written by the business, not verified by us.pinklaura.com (www.pinklaura.com) has a 3.1 out of 5 rating on OK.one, based on 429 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 52% rate it 4 stars or higher while 46% give 1 star; The business has replied to 32% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful customer support team for providing fast and effective solutions whenever assistance is needed with orders. Consumers are also very satisfied with the attractive clothing items, mentioning that garments look wonderful and completely match their initial expectations. Some reviewers were not happy with the sizing, noting that several apparel items ran significantly smaller than expected or fit poorly. A few other people also felt that delivery times took entirely too long or encountered frustrating situations regarding missing packages. Additionally, a small number of consumers mentioned receiving incorrect colors compared to what they originally purchased.
Auto-generated from all reviews of this business. For reference only.I had a problem with my order and when I told them about it, they follow through and solve the problem and even compensated me for it it was. I was very taken back by. It was excellent service. I definitely would buy again.
Excellent return service! Thank you
Jamie was the best. She resolved the problem quickly and I was satisfied.
Dear Trudi Lupus Thank you very much for your high regard for Jamie and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition. We will also pass on your encouragement to Jamie, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life! Best regards Olivia
When I was unsatisfied with the fabric of one of my purchases, they did everything to make my experience satisfactory. Thank you for your customer service
Dear Peggy Meany We're delighted that you're satisfied with our excellent service. 🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience. If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support. Thank you again for your review and support, and wish you a happy life. Best regards Olivia
Excellent Customer Service - Cindy
Dear Cindy We're delighted that you're satisfied with our excellent service. 🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience. If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support. Thank you again for your review and support, and wish you a happy life. Best regards Olivia
Dear Melissa Galarneau We're delighted that you're satisfied with our excellent service. 🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience. If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support. Thank you again for your review and support, and wish you a happy life. Best regards Olivia
They are sending new size without and exchange abd they always return messages promptly tha ks for your help
Dear Anne Marie James We're delighted that you're satisfied with our excellent service. 🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience. If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support. Thank you again for your review and support, and wish you a happy life. Best regards Olivia
I thought I had added an item to my cart but once I saw the receipt in at my email I realized that I did not. The customer service team went above and beyond to be able to add the item to my order and apply the appropriate discounts as if it had been in my cart the whole time. Really great customer service!
Dear Christine Bennett We're delighted that you're satisfied with our excellent service. 🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience. If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support. Thank you again for your review and support, and wish you a happy life. Best regards Olivia
Dear Mélanie Sigouin We're delighted that you're satisfied with our excellent service. 🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience. If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support. Thank you again for your review and support, and wish you a happy life. Best regards Olivia
GREAT communication! Would Def Recommend! Charlotte was FANTASTIC with customer service!! Thank You!!
Dear Nicole Thank you very much for your high regard for Charlotte and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition. We will also pass on your encouragement to Charlotte, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life! Best regards Olivia
Very nice about fixing my issue & sending replacement for parcel that was lost
Dear Vivian We're delighted that you're satisfied with our excellent service. 🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience. If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support. Thank you again for your review and support, and wish you a happy life. Best regards Olivia
Winter was so nice and willing to help. I would definitely do business with them again.
Dear Sandy Thank you very much for your high regard for Winter and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition. We will also pass on your encouragement to Winter, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life! Best regards Olivia
Charlotte was amazing and got me the pants that fit!
Dear Gaylene Thank you very much for your high regard for Charlotte and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition. We will also pass on your encouragement to Charlotte, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life! Best regards Olivia
Winter was exceptionally kind, quick, thorough and knowledgeable. This alone would cause me to make a purchase.
Dear B&T Thank you very much for your high regard for Winter and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition. We will also pass on your encouragement to Winter, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life! Best regards Olivia
Great Customer Service and Quality Products I had a question about my order and needed some assistance. The customer service team responded right away and was very helpful throughout the process, and I was happy with the quality of the clothing. Everything looked just as expected and was well made. Overall, it was a great shopping experience, and I would definitely order from this company again. Highly recommended!
Dear Jo Ann Gosselin Thank you very much for your appreciation and support of our products and services! We are delighted that you were satisfied with your overall shopping experience, which is a great encouragement to our team. We are committed to providing products that combine quality and design to ensure every customer has a pleasant shopping experience. Thank you again for your valuable review and we look forward to seeing you again! Wish you a happy life! Best regards Olivia
I love the Jean jacket!
Dear Joyce Miller Thank you so much for your wonderful review! We are truly delighted to hear that you love the product. Your kind words mean a lot to us and motivate us to keep improving. If you ever need anything else, please don't hesitate to reach out. We hope to serve you again in the future! Wishing you all the best. Best regards Olivia
They did great getting back to me quickly after I emailed about never receiving my order.
Dear Kirsten James We're delighted that you're satisfied with our excellent service. 🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience. If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support. Thank you again for your review and support, and wish you a happy life. Best regards Olivia
I placed an order and still have not received it. I have messaged back and forth a few times with the company and they have always quickly responded. I feel that they are trying to resolve the issue. I’m really looking forward to the items I purchased and will write another review once I have received them.
Dear Amy Warner We're delighted that you're satisfied with our excellent service. 🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience. If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support. Thank you again for your review and support, and wish you a happy life. Best regards Olivia
Sunny made my experience well when the mail had lost my order and was able to replace and help me right away! I appreciated that extra kindness. -Eileen
Dear Eileen Nicola Thank you very much for your high regard for Sunny and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition. We will also pass on your encouragement to Sunny, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life! Best regards Olivia
Dear Kathy Conder We're delighted that you're satisfied with our excellent service. 🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience. If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support. Thank you again for your review and support, and wish you a happy life. Best regards Olivia
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