Pinklaura is a clothing brand dedicated to building self-confidence and giving dreams to young women. Our goal is to build the future for girls all over the world. Our products are inspired by the latest trends in fashion, street style and pop culture.
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Is pinklaura.com legit?
pinklaura.com (www.pinklaura.com) has a 3.1 out of 5 rating on OK.one, based on 429 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 52% rate it 4 stars or higher while 46% give 1 star; The business has replied to 32% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-10-24.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful customer support team for providing fast and effective solutions whenever assistance is needed with orders. Consumers are also very satisfied with the attractive clothing items, mentioning that garments look wonderful and completely match their initial expectations.
Some reviewers were not happy with the sizing, noting that several apparel items ran significantly smaller than expected or fit poorly. A few other people also felt that delivery times took entirely too long or encountered frustrating situations regarding missing packages. Additionally, a small number of consumers mentioned receiving incorrect colors compared to what they originally purchased.
Auto-generated from all reviews of this business. For reference only.
My experience with Sunny at pinklaura was exceptional. She went above and beyond to help. 5 star customer service will definately be back.
Reply from pinklaura.com2026-09-18
Dear Rickie Innes
Thank you very much for your high regard for Sunny and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Sunny, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
I was very pleased with your product & with your service! It was prompt & accurate!
Reply from pinklaura.com2026-09-15
Dear Gloria Sample
Thank you very much for your appreciation and support of our products and services!
We are delighted that you were satisfied with your overall shopping experience, which is a great encouragement to our team. We are committed to providing products that combine quality and design to ensure every customer has a pleasant shopping experience.
Thank you again for your valuable review and we look forward to seeing you again!
Wish you a happy life!
Best regards
Olivia
Dear Mary K Thomas
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Dear Amy Counts
Thank you very much for your high regard for Blossom and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Blossom, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
Excellent Customer Service!
Rachel was always prompt to answer me with any questions.
Reply from pinklaura.com2026-09-12
Dear Vera Lima
Thank you very much for your high regard for Rachel and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Rachel , and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
Excellent customer service. I ordered the wrong size and an exchange was done quickly and conveniently
Reply from pinklaura.com2026-09-12
Dear Shea Hope
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
I placed an order with several items that I was really looking forward to receiving. My order somehow got lost in transit. I reached out to the company and got a fairly quick response with instructions to wait for 3-5 more days. When the order still didn’t arrive, I reached out again and they have responded saying they will resend the order with express shipping. Hoping I receive the products soon. I do really appreciate the quick response and offered solution.
Reply from pinklaura.com2026-09-12
Dear Amy Warner
Hello! Thank you for your satisfaction with our customer service's quick response.
📞 Your approval is the best encouragement for our team. We will continue to optimize our service processes and continuously improve our response speed and service experience.
If you have any questions or needs, please feel free to contact us. We will continue to provide you with support and assistance.
Thank you again for your trust and support. I wish you a happy life!
Best regards
Olivia
Dear Lesley Artmeier
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Rachel was extremely helpful and willing to ensure I was happy! That’s all you can ask for from customer service and she nailed it!
Reply from pinklaura.com2026-09-09
Dear Ali
Thank you very much for your high regard for Rachel and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Rachel , and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
The items I received were too small and they immediately fixed the problem and sent me the size I needed. Will purchase from them again
Reply from pinklaura.com2026-09-02
Dear Kim
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Thankful for Molly who replaced an item that was shipped to me. The item was the wrong color and made the replacement without any consequences to me. Molly agreed to ship a replacement item without any additional charges.
I really appreciate the fact that PinkLaura quickly and efficiently handled the company’s mistake.
Reply from pinklaura.com2026-09-02
Dear Lisa Weeks
Thank you very much for your high regard for Molly and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Molly, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
needed a different size and they were very helpful in getting a solution for me.
-Kristie
Reply from pinklaura.com2026-09-01
Dear Kristie Ison
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
I am incredibly impressed by the speed and assistance provided by Blossom. Thank you for everything.
Pam Nisbet
Reply from pinklaura.com2026-08-31
Dear Pamela Nisbet
Thank you very much for your high regard for Blossom and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Blossom, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
I was pleased with how they handled my return. Loved the dress but too short for woman of my age.
Reply from pinklaura.com2026-08-25
Dear Kathi
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Quick response to question and immediate solution.
Quick response to question and
Reply from pinklaura.com2026-08-21
Dear Carole Troutman
Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service.
If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations!
Wish you a happy life!
Best regards
Olivia
Dear Chris Nichols
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
I ordered my outfit to small. Customer service reached out very quickly with a response to my return.
Reply from pinklaura.com2026-08-17
Dear Lori Petty Worley
Hello! Thank you for your satisfaction with our customer service's quick response.
📞 Your approval is the best encouragement for our team. We will continue to optimize our service processes and continuously improve our response speed and service experience.
If you have any questions or needs, please feel free to contact us. We will continue to provide you with support and assistance.
Thank you again for your trust and support. I wish you a happy life!
Best regards
Olivia
Dear Kelly Georgiou
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
I received the wrong color for two of the items I ordered from Pink Laura. I contacted Pink Laura to obtain the return address and the process for returning those items.
Molly contacted me! She has been extremely professional and helpful.
I do not have to return the items and will receive 2 requested items! Very grateful.
Reply from pinklaura.com2026-07-22
Dear Lisa Weeks
Thank you very much for your high regard for Molly and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Molly, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
Thanks to Molly at Pinklaura for handling all of my questions regarding returns and items not received. She provided timely responses and initiated a refund for an item that was not received. Because of her patience and the quality of the product I will continue to purchase from Pinklaura.
Sincerely,
Keri Conlin
Reply from pinklaura.com2026-07-21
Dear Keri Conlin
Thank you very much for your high regard for Molly and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Molly, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
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