PRJKT RUBY

BJ, thank you so much for taking the time to share such thoughtful and detailed feedback. We’re truly sorry that your experience was frustrating and that parts of our process made you feel unseen. Our goal is to provide accessible, respectful care for every patient, and it’s clear we have opportunities to improve. We genuinely appreciate you bringing these issues to our attention, and we’ll be reviewing our intake and refill processes with your feedback in mind. Thank you for recognizing our mission to expand access to care, and for helping us identify ways we can better serve all patients moving forward.

Thanks for your kind feedback, Kayla! We're here for you if you need anything else. :)

Radha, we’re so glad you gave us a try and had a smooth experience! It’s completely normal to feel unsure at first, so we love hearing that the process felt easy and that the provider's questions helped you feel comfortable. And two-day delivery is always a win 🙌 Thanks so much for sharing your experience!

Connor, we’re really sorry for the conflicting information and understand how frustrating that must have been. We do offer Overnight and 2-day shipping within the 48 contiguous states, and it’s upsetting to hear that wasn’t clearly communicated. We’d really appreciate the chance to look into what happened and make this right for you. Please reach out to our patient support team at (844) 887-7829 or email [email protected] so we can help.

Maggie, we’re so glad you find PRJKT RUBY easy and convenient! Thanks for sharing your experience and for supporting accessible women’s health care.

Kayla, we’re so happy to hear you've had a great experience with PRJKT RUBY! Thanks for your kind words, and please don't hesitate to reach out if there's anything else we can help with. 💕

Fernanda, we’re so happy to hear you felt supported and confident in your care! Thanks for sharing your experience and trusting PRJKT RUBY. We really appreciate you taking the time to write a review.

Amanda, we’re so sorry to hear you had a frustrating interaction at first. That’s not the experience we want for anyone, and we appreciate you letting us know. We’re glad Hannah was able to help, and we’ll look into what happened so we can improve. We hope you'll give us a chance to make things right in the future.

We’re so happy to hear things have been going smoothly and that PRJKT RUBY is making a difference for you! Thanks for sharing your experience and trusting us to support your health journey. :)

Heather, we’re so happy to hear you’ve had such a positive experience with PRJKT RUBY over the years! Thanks for trusting us to support you and for sharing your kind words about our team.

Aarushi, thank you for sharing this. That sounds incredibly frustrating, especially when you’re trying to stay on track with your birth control. We know how important it is to receive your medication on time, and we’re sorry to hear about the address issues and the trouble placing an order on the site. We’d really like to look into what happened and help sort this out. Please reach out to our patient support team at [email protected] or (844) 887-7829 so we can review your account and work toward a resolution.

Thanks for sharing your feedback, Kimberly! We do our best to keep pricing fair and accessible, and every order helps support women getting access to birth control here in the US and around the world. We’re always working to make our website easier to use, and we really appreciate you letting us know how we can improve.