交货很完美
交货非常完美！包装上的介绍很不错！对订单非常满意。
Reeds Jewelers 回复2026-07-12
Dear JRod, We're so happy to hear that you enjoyed your time with us! We're delighted you are satisfied with your order, and we look forward to serving you again soon. Sincerely, Rhianna
关于 Reeds Jewelers
数据更新- 网站
- www.reeds.com
- 分类
- 购物与时尚
- 所在地
- United States · Wilmington
- 状态
- 待认证
- 近 12 个月
- 202 条评价
- 差评回复率
- 100%（26/26 条）
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Reeds Jewelers靠谱吗？
Reeds Jewelers（www.reeds.com）在 OK.one 的综合评分为 4.4 分（满分 5 分），基于本站收录的 202 条用户评价，属于购物与时尚分类，口碑良好。83% 的评价为 4 星及以上，10% 为 1 星；商家回复了 100% 的差评。数据最后更新于 2026-08-10。
用户怎么说
我的妻子真的很喜欢这枚戒指，太棒了……
我的妻子真的很喜欢这枚戒指，很棒的送货服务
Reeds Jewelers 回复2026-07-12
Dear Randolph, Thank you for your positive review! We are so happy to hear your wife loves the ring. We hope to have the pleasure of serving you again soon. Sincerely, Rhianna
购买的物品是在…
购买的物品已及时交付。包装内含一个礼品袋，每个吊饰均装在一个带有现在的盒子中。我对我的购买感到满意。
Reeds Jewelers 回复2026-07-12
Dear Peggy, We are so pleased to hear that your order arrived promptly and that you were happy with the thoughtful packaging. Thank you for choosing REEDS! We hope to serve you again soon. Sincerely, Samantha REEDS Customer Care
很棒的潘多拉体验
我能够以优惠的价格和快速的运输找到我所有的潘多拉作品
Reeds Jewelers 回复2026-07-12
Dear D Mcclam, We're so happy to hear that you found your desired pieces at a great price and enjoyed our fast shipping! We appreciate your positive feedback, and we look forward to serving you again soon. Sincerely, Rhianna
喜欢潘多拉 (Pandora) 的精选产品……
喜欢潘多拉产品的选择和快速交货！继续努力吧！！！🥰🥰🥰
Reeds Jewelers 回复2026-07-12
Dear JustAnswer Customer, We're so happy to hear you enjoyed our selection of products and our rapid delivery! We appreciate your kind words and look forward to serving you again soon! Sincerely, Samantha REEDS Customer Care
我的戒指没有附带我的文件
当我的戒指到达我家时，我的文件并没有随之而来。必须通知客户服务人员，他们非常乐于助人，帮我找到了最近的 Reeds Jewelers，这样我丈夫就可以拿到钻石报告了，因为我是残疾人，不能开车。一切都很顺利，每个人都很尊重、专业、态度很好。谢谢你！我喜欢我的戒指。
Reeds Jewelers 回复2026-07-12
Dear Kim, We are so pleased to hear you love your ring and that our team was able to assist with the paperwork. We appreciate you sharing your positive experience with us. We are always striving to provide helpful and respectful service. Sincerely, Samantha REEDS Customer Care
手镯是我要求的！
Reeds Jewelers 回复2026-07-11
Dear Karen, We are so glad to hear that the bracelet met your expectations! We truly appreciate your positive feedback. Sincerely, Samantha REEDS Customer Care
很棒的选择和价格
很棒的选择和价格。很快就到了。
Reeds Jewelers 回复2026-07-12
Dear Candace, We are so happy to hear that you enjoyed our selection and prices, and that your order arrived quickly. We appreciate your positive feedback! Thank you for choosing REEDS. Sincerely, Samantha REEDS Customer Care
令人失望的经历
手镯很漂亮，但不幸的是，我在尺寸更换方面的经历非常令人失望。我最初订购的是 7.1 号，但对我来说有点太大了。我打电话给客服要求换6.7号的，客服说没问题，收到我的手链后就会处理换货。 根据追踪信息，他们在7月3日收到了我的退货。在没有收到任何更新后，我打电话给客服，被告知他们已经收到了手环，我需要等待三天才能处理新订单。后来我收到了订单确认，显示尺寸正确，6.7，但手链仍然没有发货。 然后我通过电子邮件得知 6.7 号已经缺货，尽管它在网上似乎仍然有货。我最初是在打折的时候购买这款手链的，整个换货过程是在手链还在打折的时候开始的。然而，由于这个过程花了很长时间，手环现在又回到了正常价格。 这种情况让我担心价格变化可能会影响兑换，特别是因为我最初被告知将其兑换为较小的尺寸不会有问题。我只想要我承诺的 6.7 号手镯，作为我已退回的手镯的交换。手链本身很漂亮，但交换过程却令人沮丧和失望。 更新： 2012 年 7 月 7 日星期日，REEDS 客户体验代表在看到我的评论后直接与我联系。她对这次经历表示歉意，并告诉我，我的换货已改回原来尺寸的 7.1 手镯，将货件升级为隔夜运输，并特别指出，一旦 UPS 恢复取件，我应该在周一之前收到运输确认。她还告诉我，她会亲自监督我的交易，直到手镯交付为止。 不幸的是，在那封电子邮件之后，我没有再收到 REEDS 的任何进一步消息。我没有收到发货确认信息，没有跟踪信息，也没有关于我的手环的更新。我什至直接联系了那位主动提出亲自监督我的案件的代表，但我还没有收到回复。 此时，我真的不明白为什么这么简单的尺寸交换变得如此困难。我不知道我的购买是否因为价格低于 100 美元而受到如此少的关注，或者 REEDS 是否根据购买的价值提供不同级别的客户服务，但作为客户，这种经历让我觉得我的订单根本不是优先考虑的。 我从来没有经历过与美国任何其他零售商的简单交换服务如此糟糕。我信任REEDS，因为我之前与他们完成了一次交换，没有任何问题，但这次经历非常令人沮丧。 最令人失望的部分仍然是缺乏沟通。如果我自己不打电话、发电子邮件或跟进，我就不会收到有关我的订单的信息。即使有人亲自联系，承诺隔夜运送，并主动提出监控我的情况，我仍然没有更新，也没有我的手镯。
Reeds Jewelers 回复2026-07-12
Dear Etel, Thank you for providing us with this feedback. We are so sorry that we were unable to fulfill your order. It is hard to hear that we disappointed you. We will be reaching out to you via the email address provided in your order to discuss further. We look forward to speaking with you. Sincerely, Rhianna
最初我度过了一段艰难的时光……
我最初下订单时遇到了困难，但里德店非常乐意回答我的电话和问题。 我喜欢我的购买！
Reeds Jewelers 回复2026-07-11
Dear Mary, We're so glad to hear that our team was able to assist you with your order and answer all of your questions. We're even happier that you love your purchase! Thank you for choosing REEDS. Sincerely, Samantha REEDS Customer Care
爱我的戒指会再次订购..
Reeds Jewelers 回复2026-07-10
Dear Brian, That is wonderful to hear! We look forward to serving you again soon. Sincerely, Rhianna
我不得不退回该物品...
我不得不退回该物品，但描述和照片不是我收到的。
Reeds Jewelers 回复2026-07-10
Dear Ms Universe, We are sorry the item you received did not match the description or photo. We appreciate you bringing this to our attention. We are reviewing our product listings to prevent this from happening again. We hope that you will consider giving us a second chance to serve you in the future. Sincerely, Rhianna
快速处理和交付
快速处理和交付！当我有问题时，可以在店内轻松交换快速回复。
Reeds Jewelers 回复2026-07-10
Dear AR, We're so happy to hear that you had a positive experience with us! We also appreciate your kind words about our in-store exchange process and quick responses. We hope to have the pleasure of serving you again soon. Sincerely, Rhianna
运输非常快
发货速度非常快，而且你们总是有很棒的潘多拉精选。有一次我确实遇到了一个问题，你们很快就处理并解决了它。我对 Reeds 提供的服务非常满意，并期待将来再次使用你们。
Reeds Jewelers 回复2026-07-10
Dear Joanna, We are so pleased to hear about your consistently positive experiences with us. We truly appreciate your kind words and look forward to assisting you again. Sincerely, Rhianna
每个人都很棒
每个人都很棒。他们非常照顾我的手表。强烈推荐它们给任何人。
Reeds Jewelers 回复2026-07-09
Dear AJ, We're so glad to hear that our team took such great care of your watches. We truly appreciate your high recommendation and look forward to assisting you again in the future! Sincerely, Rhianna
伟大的订单准时到达
Reeds Jewelers 回复2026-07-09
Dear Jerry, Thank you for taking the time to share your wonderful feedback. We hope to have the pleasure of serving you again soon. Sincerely, Rhianna
我收到了错误的潘多拉魔咒，然后……
我收到了错误的潘多拉吊饰，当我要求正确的吊饰时，它已经卖完了。我仍在等待退款。
Reeds Jewelers 回复2026-07-09
Dear Whitney, We sincerely apologize for the mix-up with your Pandora charm order and the disappointment of the item being out of stock. Rest assured, your refund will be issued within 1-2 business days of your request. Please don't hesitate to let us know if we can assist you further in the meantime. Sincerely, Rhianna
美观、高品质的产品
该网站很容易浏览，退货流程也很容易。我购买了不同尺寸的同一款商品，它绝对完美。闪亮美丽，恰到好处。
Reeds Jewelers 回复2026-07-09
Dear Sarah, Thank you for taking the time to share your feedback. We are so pleased to hear that you enjoyed your time with us. We look forward to serving you again soon. Sincerely, Rhianna
第一次体验 REDS 珠宝，非常棒
这是我第一次在 REDS Jewelry 购物。尽管与运营商的经历令人困惑并且不是那么好。该物品到达时状况良好并及时发出。既然我了解了这家公司并且与他们有了很好的体验，我肯定会成为回头客。
Reeds Jewelers 回复2026-07-09
Dear Bre, We are so sorry to hear that your package is lost. We will be reaching out to you via the email address provided in your order to assist with this. We look forward to speaking with you and making this right. Sincerely, Rhianna
我爱芦苇珠宝商
我喜欢芦苇珠宝商。他们总是非常专业，而且运输速度很快。另外，我喜欢在每个盒子上贴上小丝带，注重细节。谢谢你，继续努力。 - 签名， 一位满意的客户！
Reeds Jewelers 回复2026-07-09
Dear Tara, Thank you for your wonderful review! We are so pleased to hear that you enjoyed your time with us. We look forward to continuing to provide you with excellent service. Sincerely, Rhianna