Dear Rani,
We're sorry to hear about your frustration with stuck funds and slow processing. We take these concerns seriously and are committed to resolving genuine issues promptly and transparently.
Could you please reply to our request so we can look into your specific account and help get this resolved?
Best regards,
Rise Team
c
customer · 写过 2 条评价 · 已认证 · 体验于 2026-03-10 ·
★★★★★
超级超级超级
Rise Works 回复2026-07-29
Dear customer,
Thank you so much for the fantastic review! We're delighted you're happy with Rise.
Best regards,
Rise Team
D
Deepesh YSS · 写过 2 条评价 · 体验于 2026-07-28 ·
★★★★★
一直在尝试联系客服...
长期以来一直试图通过聊天联系客户服务,但无法联系到支持代理。需要他们帮我理清我的账户
Rise Works 回复2026-07-29
Dear Deepesh,
We're sorry for the difficulty reaching a support agent through chat. We understand how frustrating that delay can be.
Could you please reply to our request so we can look into your account and help sort this out directly?
Best regards,
Rise Team
Dear Ndey,
We're sorry to hear about your frustration with the RSK password and passkey issues. Please know we are not withholding funds intentionally, and we take these technical concerns seriously.
Could you please reply to our request so we can look into your specific account and help resolve this?
Best regards,
Rise Team
Dear Heni,
We're sorry to hear about your frustration with delays in payment processing, and we understand how difficult this waiting period has been. Please know that your concerns are being taken seriously by our team.
Could you please reply to our request so we can look into your specific account and help resolve this?
Best regards,
Rise Team
Hi Victor,
We hear you, and we sincerely apologize for the frustration and payment delays caused by these technical and verification roadblocks. We completely agree that getting paid should be seamless, and we regret that our security review process and automated KYC system created such a poor experience for you.
We want to make this right immediately. Please reply to our official Trustpilot information request with your account email address.
We'll prioritize your issue as soon as you reply.
N
Nsr · 写过 6 条评价 · 已认证 · 体验于 2026-03-26 ·
★★★★★
一切都很棒
Rise Works 回复2026-07-29
Dear Nsr,
Thank you for the wonderful review! We're so glad to hear you've had a great experience with Rise across the board.
Best regards,
Rise Team
A
Amol Wankhade · 写过 1 条评价 · 已认证 · 体验于 2026-06-24 ·
★★★★★
顺利提款流程
Rise Works 回复2026-07-29
Dear Amol,
Thank you for the great review! We're happy to hear the withdrawal process was smooth for you.
Best regards,
Rise Team
U
Usman Ali · 写过 5 条评价 · 体验于 2026-07-28 ·
★★★★★
60 美元 仍然卡住...
好吧,现在已经是无法提取自己资金的第 20 天了。 Rise support 终于在昨晚回复我,表示问题已经解决。你猜怎么着,我仍然无法退出。此时已无话可说...60K 美元仍然被困住!
Hi Alfauzi, thanks for the honest feedback. Sorry for the frustration with the V2 migration and support delays.
Could you reply to the "Request information" prompt above so we can look into your account and resolve this?
Really appreciate you flagging this.
Dear Eric,
Thank you for the detailed feedback, and we're sorry for the delay in resolving your balance issue and the lack of timely updates during the escalation. We appreciate you acknowledging the escalation process, and we agree that communication during the wait should be better.
Could you please reply to our request so we can check on the status of your case and follow up directly?
Best regards,
Rise Team
Dear Yohannes,
Thank you so much for the kind words! We're thrilled to hear you received your funds quickly and had such a great experience. Feedback like this means a lot to our team.
Best regards,
Rise Team
Hi there
Thank you for bringing this to our attention. We’d like to look into the issue with the invalid RSK security key so we can help you as quickly as possible.
Please respond directly to this Trustpilot information request, so our team can locate your account and assist you.
Thank you!
Hi Dee,
We apologize for the delay and the lack of response to your emails
To help us find your account and investigate why your funds aren't showing as available, please reply to our official Trustpilot information request with your account email address.
We'll prioritize your issue as soon as you reply.
Hi Aping,
We’re very sorry to hear you're experiencing an authorization error when trying to access your funds. We know how important it is to resolve this quickly.
Please respond directly to this Trustpilot information request, so our team can locate your account and investigate immediately.
Thank you!
Dear Cricketer Swayam,
Thank you for the great review! We're glad to hear Rise has been a good experience for receiving your payments. We appreciate you taking the time to share this.
Best regards,
Rise Team
Hi Jay,
We are very sorry to hear about the trouble you've had with your withdrawal, the passkey setup, and the expired link. This is certainly not the smooth experience we aim to provide.
To help us locate your account and send you a new link right away, please respond to our information request directly here on Trustpilot.
Once received, we’ll prioritize your ticket and assist you with the passkey issue immediately.
Dear Ravi,
Thank you for the feedback. We're sorry for the confusion around the passkey and the lack of clear setup instructions, especially after it stopped unlocking your payout despite working before.
Could you please reply to our request so we can look into your specific account and help get this sorted?
Best regards,
Rise Team