Thank you for your feedback, Kevin! We’re thrilled to hear about your experience with us so far. Your feedback is invaluable and helps us to continue to improve our product and the customer experience. If you have any other feedback and need support in the future, please reach out to us directly at (415) 329-6900 and someone will be in touch as soon as possible.
Kelly
11 月初，我们整个机队的保险索赔创下历史新高。自从在所有车辆上安装 Samsara 以来，我们已经看到数量急剧减少。
驾驶室内的警报会立即警告驾驶员不安全的驾驶行为，而辅导应用程序可以让驾驶员实时改进。 Samsara 提供了许多其他行车记录仪提供商根本不提供的完整套餐。
您还可以运行有关驾驶员安全评分和燃油经济性的详细报告，这有助于识别潜在的不安全驾驶行为、不经济的驾驶和燃油浪费。
该平台本身易于使用，当您需要指导时，Samsara AI 助手确实很有帮助。支持是首屈一指的 - 他们甚至通过 Teams 提供一对一的指导，帮助您充分利用您的舰队和 Samsara 平台（谢谢您，亚瑟！）。
我会向任何正在寻找行车记录仪安全系统的人推荐 Samsara，该系统能够提供良好的结果并提供出色的支持。
Samsara 回复2026-02-12
Thank you for your feedback, Dean! We’re thrilled to hear about your experience with us so far. Your feedback is invaluable and helps us to continue to improve our product and the customer experience. We appreciate your partnership!
Kelly
J
Jason Harrison · 写过 2 条评价 · 体验于 2026-01-22 ·
★★★★★
易用性和可靠性
在工作中广泛使用该应用程序。 可靠、用户友好，非常适合我们在公司内部的工作。
Samsara 回复2026-02-12
Hi Jason, Thank you for sharing your feedback. Your input is incredibly valuable and helps us refine our product and enhance the customer journey. Thanks for being a valued customer!
J
Joel · 写过 1 条评价 · 体验于 2026-01-22 ·
★★★★★
很棒的客户服务
很棒的客户服务
愿意帮助并继续支持我们的发展
Samsara 回复2026-02-12
Thanks for taking the time to share your feedback with us Joel! We’re thrilled to hear about your experience with us so far. If you have any other feedback and need support in the future, please reach out and someone will be in touch as soon as possible. Thanks for your partnership!
Kelly
Hi Steve! Thank you for taking the time to leave us a review. Glad you enjoyed the event. If you have any additional feedback or need assistance in the future, don’t hesitate to reach out—our team is always here to help. Thanks for your partnership!
Kelly
G
Gary Wootton · 写过 1 条评价 · 体验于 2026-01-22 ·
★★★★★
强大的工具
强大的工具，我们尚未充分利用，但我们会充分利用
T
Tom · 写过 1 条评价 · 体验于 2026-01-22 ·
★★★★★
优秀的套件
优秀的套件，非常有助于保持驾驶员的安全和注意力
M
Mark Drury · 写过 1 条评价 · 体验于 2026-01-22 ·
★★★★★
一个很棒的活动已经参加了大约 3…
这是一次很棒的活动，每次我学习新功能时都会参加大约 3 场活动，强烈建议参加。
Samsara 回复2026-02-12
Hi Mark,
So glad you enjoyed our recent event! Thank you for taking the time to share your experience! If you have any other feedback and need support in the future, please reach out to us directly at (415) 329-6900 and someone will be in touch as soon as possible. We appreciate your partnership,
Kelly
Kelly
S
Shane Grobler · 写过 2 条评价 · 体验于 2026-01-22 ·
★★★★★
萨姆萨尔事件
非常好的场地，优质的服务和友好的工作人员
Samsara 回复2026-02-12
Thank you for taking the time to share your feedback, Shane! We appreciate your partnership. If you have any other feedback and need support in the future, please reach out to us directly at (415) 329-6900 and someone will be in touch as soon as possible.
Kelly
绝对的垃圾会让使用它的司机和公司付出罚款和积分，因为它无法在糟糕的手机服务中正常工作。我将下班休息，它让我切换到驾驶，他们说它工作正常。他们不会为雇用糟糕的程序员承担责任，并且当您建议一个经过验证的解决方案来解决他们的系统问题时也不会倾听
更新#1
发表评论并收到 Samsara 的回复，你只能假设这是一个人工智能程序，因为我读过的每条评论都由 Kelly 回答，询问我提供的更多信息，他们被告知有人会联系我来解决我遇到的问题，但 16 天后仍然没有收到他们的消息，他们的系统仍然存在相同的问题，他们关心的只是获得报酬，而不是解决他们对服务时间或卡车运输行业在现实生活中如何运作的不了解。
Samsara 回复2026-01-08
Hi Bill, We’re sorry you are experiencing frustration with your service, and aim to provide the best support possible. We’d like to get this issue resolved for you as soon as possible. I've sent you a direct message, please reach out with your account information, and a team member will get back to you shortly. Thank you for being a valued customer.
Kelly
Hi there, Thank you for taking time to leave a review and share your feedback. I've sent you a direct message, please reach out with your account information, and a team member will get back to you shortly. Thank you for being a valued customer.
Kelly
Hi there,
Thanks for taking the time to leave a review. We always aim to put our customers first and are sorry this has been your experience. I've sent you a direct message, please reach out with your account information, and a team member will get back to you shortly.
Kelly
Hi Joanne,
We always aim to put our customers first and are sorry this has been your experience. We’d like to get this issue resolved for you as soon as possible. I've sent you a direct message, please reach out with your account information, and a team member will get back to you shortly.
Kelly
Hi Brayllam, We’re sorry you are experiencing frustration with your service, and aim to provide the best support possible. We’d like to get this issue resolved for you as soon as possible. I've sent you a direct message, please reach out with your account information, and a team member will get back to you shortly.
Kelly
Hi Roberto - We always aim to put our customers first and are sorry this has been your experience. I've sent you a request to get your contact information so we can look into this for you. Thank you for your time,
Kelly
