Seeed Technology (also known as, Seeed Studio) is a leading open-source hardware provider focused on emerging technologies like edge AI, robotics, smart sensor system and etc. for technologists worldwide. Leveraging an open-source hardware ecosystem, we accelerate the transformation of ideas into market- ready products and solutions in order to support diverse and emerging applications across industrial. Through working closely with global developers, it integrates new information technologies in its complete and open production system, that is epitomized into “modules→devices→integrated solutions”.we have built a technology ecosystem based on an open-source hardware ecosystem, AI- driven capability and cross domain co-creation.
Most reviewers were somewhat happy with their experience overall. Consumers frequently state that shopping on the platform is straightforward, noting that orders often arrive quickly and without major issues. Many people appreciate the reliable quality of the hardware, finding the items very useful for practical applications and development projects.
Some reviewers were not happy with customer support, mentioning severe delays and difficulties when trying to resolve issues. A few buyers also shared receiving incorrect items, missing components, or facing unhelpful responses regarding product returns. Additionally, some customers expressed frustration over unexpected shipping costs and complications during the checkout process.
I had an issue of registering my device and I didn't find a solution on the internet. I contacted the technical support and within a short period of time it got resolved. They were super competent, quick and helpful. Awesome customer support!
I am so glad I chose the sensecap over the other brands of helium miners available. I have had a few issues that I needed help resolving/understanding and the sensecap support team has been awsome. Usually a quick response time with clear and concise answers. The support team has provided an easy to follow map to resolution everytime. The build quality of my equipment is superior and all of my problems have been api/blockchain related...never actually my equipment. If you are on the fence about what brand helium miner you should buy absolutely 100% without a doubt go with sensecap. It might be a little more difficult purchasing processes but well worth it.
Sensecap’s support team in Discord is excellent, quick response, and guides you step by step to the solution. I had AdCard issue, and it resolved.
Thank you Seeed and Sensecap 😄
I had an issue with logging into the dashboard. Jamie responded quickly through their discord Ticket service. Jaime quickly listened checked out information to make sure my setup was correct and all the information was on the up and up.
He then asked me to detail the sets I took and the issue. He quickly walked me through some basic easy to follow guides step by step. Simple easy, ran into a small hiccup. He corrected it. Power off... power on. Connected. He stayed until I was 100% satisfied. Excellent customer support and willing to help again if needed. I highly recommend.
I had a broken sd card, support team on discord sent me a new file to flash a new sd card within 2 days. Now everything works fine. Really awesome support!!! Thanks a lot!!!
Customer support was excellent!! Super fast response on their sensecap discord channel. Mario was my support tech and his troubleshooting was great. He guided me on getting my miner back online in no time! I had a SD card issue