Check your inbox or junk forlder and check for an email with a Subject: Skullcandy Thank You for Sharing Your Experience
D
Dylan Smith · 写过 1 条评价 · 体验于 2026-07-23 ·
★★★★★
令人惊叹的服务感谢您的帮助！
他们了解到我的包裹是丢失原因，又称运输途中丢失，并且处于运输循环中。
他们重新订购并修复了新订单的地址，所以现在我终于收到了我的 2 SkullCandy Crusher Evo
非常感谢！请拍拍和我一起工作的人的背，并赠送一副免费耳机，因为他们应得的！
Skullcandy (US) 回复2026-07-24
We're glad we could resolve the shipping issue and get your Crusher Evo headphones on the way. Your kind words mean a lot; we'll be sure to share them with the team!
We have reached out to you for the status of your order.
M
Miriam McGee · 写过 1 条评价 · 体验于 2026-07-09 ·
★★★★★
团队响应迅速并解决了我的问题...
团队快速响应并解决了我的问题
Skullcandy (US) 回复2026-07-16
We’re glad our team was able to respond quickly and resolve your issue. Your feedback means a lot to us, and we’ll continue working hard to provide fast, fair, and reliable support whenever you need it.
Thank you for the amazing review! We're thrilled that Jerwin's product expertise and quick support made such a strong impression. Your feedback inspires us to keep raising the bar for customer care.
Q
Quinn Martin · 写过 1 条评价 · 体验于 2026-06-23 ·
★★★★★
我合作过的最简单的公司...
我在保修索赔方面合作过的最简单的公司。更不用说产品太棒了！非常感谢！
Skullcandy (US) 回复2026-06-24
Thank you so much for your kind words! We're thrilled to hear that your warranty claim was easy and that you love the product. Your satisfaction is our top priority, and we appreciate your support. Thanks again for choosing us!
Thank you so much for sharing your lifelong love for Skullcandy! We're thrilled to hear that the Crusher 540 headphones bring so much fun to your music experience. It's wonderful to know our customer support team, especially Andrie, provided you with kind and prompt assistance. Your recommendation means the world to us, and we're honored to be one of the few brands you genuinely love. We look forward to continuing to deliver the best for you!
J
James Shaw · 写过 2 条评价 · 体验于 2026-06-17 ·
★★★★★
我不知道从哪里开始。一切......
我不知道从哪里开始。一切都很棒。我绝对没有什么可抱怨的。马克 A 的工作非常出色。YouTube 上的野兽先生...或者叫吉米？奥尔森，在 YouTube 上，我的真名是詹姆斯·肖。请不要公开说出来。对于 Brian Garofalow 和 Skullcandy 的整个客户关系团队，我只想说，Mark 至少值得成为一名培训师。事实上，我认为每个培训师都应该听听我们刚刚打的电话，因为它真的很令人愉快。我什至试图跟他耍小聪明，但他却很顺利地反驳了我，让我笑了。
他竭尽全力确保我不仅感到满意，而且真正感到高兴，加倍努力以确保我感到真正的支持，并多次询问他是否还有更多可以做的事情。
如果我经营这家公司，我希望有 1000 名马克接听电话，并提供令人难以置信的服务。基于他的奉献精神和对工作的关心，这个人绝对值得晋升。他的承诺是罕见的，他确保每个客户都感受到真正的支持。从一到十的范围内，马克是可靠的十五！
Skullcandy (US) 回复2026-06-18
We’re thrilled to hear how Mark went above and beyond to make your experience truly delightful. His dedication, care, and positivity reflect exactly what we strive for at Skullcandy. We’ll be sure to recognize him for the outstanding service he provided. Your words inspire us to keep delivering support that makes customers feel valued.
M
Max Lietzen · 写过 1 条评价 · 体验于 2026-06-16 ·
★★★★★
人工智能帮助机器人无法识别……
人工智能帮助机器人无法识别我耳塞的名称，但汉娜快速有效地帮助了我。她的工作很出色，我很欣赏她。
Skullcandy (US) 回复2026-06-18
Thank you for sharing your experience! We’re glad Hanna was able to step in and assist you quickly and efficiently. We’ll be sure to recognize her for the great job she’s doing. Your appreciation means a lot to us.
⭐⭐⭐⭐⭐ Skullcandy 的 Hanna R. 提供卓越的客户服务
我对 Hanna R. 和 Skullcandy Canada 的客户支持团队赞不绝口
汉娜毫不犹豫地竭尽全力让忠实的顾客满意。我的包裹被加拿大邮政丢失了，尽管情况完全超出了 Skullcandy 的控制范围，但 Hanna 承担了这个问题并确保我得到了照顾。虽然加拿大邮政不会容忍我的包裹丢失，但 Skullcandy 还是挺身而出并兑现了退款。
如今，这种水平的客户服务很少见。销售优质产品是一回事，但在出现问题时支持客户则完全是另一回事。这样的经历正是我继续购买 Skullcandy 产品并将其推荐给朋友和家人的原因。
如果更多的公司能够像 Hanna 和 Skullcandy 那样以同样的诚信、责任感和客户至上的态度来运营，那么事情就会进展得更加顺利。
感谢 Hanna R. 的专业精神、理解和帮助的意愿。您将令人沮丧的情况变成了积极的体验，并强化了 Skullcandy 赢得我忠诚的原因。
10/10 客户服务。强烈推荐。 👏🎧🔥
Skullcandy (US) 回复2026-06-09
Thank you for sharing your experience! We’re glad Hanna could step in and turn things around with care and professionalism. Your loyalty means the world to us, and we’ll be sure to recognize Hanna for her outstanding support.
