Skullcandy (US)（www.skullcandy.com）在 OK.one 的综合评分为 4.2 分（满分 5 分），基于本站收录的 101 条用户评价，属于电子与科技分类，口碑良好。77% 的评价为 4 星及以上，14% 为 1 星；商家回复了 73% 的差评。数据最后更新于 2026-08-10。
他们是非常棒的团队，他们拥有非常好的支持，我真的很喜欢成为 skullscandy 客户的一部分！
We're glad to hear you've had a great experience with our team and support. We truly appreciate your support and are happy to have you as part of the Skullcandy community.
绝对是最好的呼叫接线员，他让我度过了整整一周，也度过了下一周！顶级的客户服务！！！谢谢 Skullcandy，你完美地选择了 Raffy！ 🤍
We’re glad to hear you had a great experience with our customer service team. Your support means a lot to us, and we look forward to assisting you again in the future!
当一家公司不能通过更换零件等适当地支持其活跃的产品线时，您就不能支持这样的垃圾。 只有失去业务才能治愈无知的CEO 当您不为正在运行的生产线提供零件和替换件时，就表示我们不关心客户，他们可以自行解决。 所以这位前客户说不，从现在开始我会去找你的竞争对手。
We’re glad to hear you had a great experience with our customer service team. Your support means a lot to us, and we look forward to assisting you again in the future!
我有一辆骷髅糖果火车，它经历了一场激烈的房屋大火，将其融化，但它仍在继续工作并充电，仍然使用它，用文字烧毁它
Thank you for sharing your incredible story. We're truly sorry you experienced a house fire, but we're amazed to hear your Skullcandy headset is still going strong. Your support means the world to us. Stay safe, and thank you for being part of the Skullcandy family.
客户服务很糟糕。无法与实际在公司工作的人交谈。只是一个机器人。退货政策对客户不友好。我已经使用骷髅糖超过 15 年了，这次经历之后我就不再吃骷髅糖了。
We’re sorry to hear about your experience. This isn’t the level of service we aim to provide, especially for a long-time customer. We understand your frustration regarding support access and our return policy, and we take this feedback seriously. We’ve already reached out to you directly to assist further and ensure our team handles your case. Thank you for your feedback and for being with us over the years.
客户支持非常有帮助。他们也很快解决了我遇到的问题。肯定会回来购买更多产品。
We're glad we have resolved your issue quickly. If you need anything else, feel free to reach out anytime.
很棒的客户服务，使用聊天功能创建票证后，可以通过电子邮件快速获得帮助。问题已解决，新耳机即将上市！
Thank you for your kind feedback! We're glad we could resolve your issue quickly and get your new earbuds on the way. If you need anything else, feel free to reach out anytime.
大约一个月前购买了这些耳机，到目前为止它们非常好并且非常舒适。非常适合锻炼或做作业和学习，合身性也很好，笨重也不会太压倒或引人注目，这对我来说非常好。它们的噪音消除功能是我最喜欢的事情之一，我最喜欢的是低音以及它们在听音乐等时如何让你摇头。我买了黑色，但我有点后悔买了它们，因为我买了它们后，我看到它们有红色和淡蓝色的，对我来说看起来真的很好。我想说的一件事对他们来说有点糟糕，那就是当听很长时间时，音频有点小故障，就像你已经听够了任何东西一样。除了那款很棒的耳机之外，我强烈推荐给其他人。
We're glad to hear you're enjoying the comfort, fit, noise cancellation, and especially the powerful bass. We appreciate your note about the audio glitch during longer listening sessions; that's not the experience we want you to have. A reset or firmware update may help, but if the issue persists, our support team is here to assist.
周一，我哥哥骑自行车时被卡车撞了。他没有戴头盔，但戴着一副骷髅头糖果粉碎机耳机。这些耳机救了他的命。当他飞过马路时，他们承担了所有的冲击力。他们保护他的头部免受损坏。他遭受了非常严重的伤害，包括股骨粉碎、骨盆骨折和脊柱骨折，但他还活着。我坚信耳机是造成这种情况的原因。他们不再是一体的，但他们救了他。谢谢。就这么多。
We have reached out to you to resolve this matter.
内特（Nate）和拉菲（Raffy）帮助我解决了我的情况，并且确实帮助了我
We're glad we were able to assist and help resolve your situation. We'll be sure to share your kind words with them.
天哪，这是我对马克唯一能说的一句话，他很尊重、出色的客户服务、负责任，他立即回复了我所有的电子邮件，他知道什么是客户服务，他解决了我的问题，我可以说“他在这项调查中💯！
We’re thrilled to hear about your experience with Mark. Providing respectful, responsive, and high-quality customer service is what we strive for, and it’s great to know he delivered just that. We’ll be sure to pass along your kind words—he’ll really appreciate it!
惊人的客户支持快速专业的响应提示解决问题
We're really glad we could resolve your issue quickly and provide the support you needed. We truly appreciate your feedback!
产品很棒，但是客户服务呢？糟糕的。我通常不写评论，但这个问题让我损失了 50 多美元。我订购了耳塞，并在接下来的 2 小时内取消了订单。他们不让我这么做，拿走了我的钱，并在 3 天后寄出了耳机。他们甚至没有检查我的票。我在处理之前就做了这一切，但他们仍然发货来向我收费。我取消了，因为我看到它们在当地一家商店打折。我为取消或退款订单所做的每一次输入都是徒劳的，感觉就像是抢现金的借口。
We’re sorry to hear about your experience and understand how frustrating this must have been. This is not the level of service we aim to provide. Our team has reached out to you directly to review your case and work toward a resolution. We appreciate your patience and the opportunity to make this right.
We appreciate you taking the time to share your positive experience.
该代表知识渊博。非常友好和有效。除了他非常出色之外，我无法说出任何更积极的评价
We’re thrilled to hear that you had such a positive experience with our representative. Providing knowledgeable, friendly, and effective service is exactly what we strive for, and it’s great to know we hit the mark. Your kind words truly mean a lot to us!
戴夫很棒。 AI 提示完全是垃圾，询问我是否希望将问题升级给支持团队，然后反复告诉我无法将问题升级给支持团队。再次尝试后，我找到了正确的说法（“bippity boppity boo”），以便让它将我与支持人员联系起来（它应该首先做到这一点；如果我不需要支持，我不会寻求支持）。但当我终于接通戴夫的电话时，他表现得非常棒。他逐步完成了“正常”支持步骤（我从事过 IT 工作；我知道事情进展如何），但他只花了几个来回就完美地解决了所有问题！比我与他们最初将我连接到的任何人工智能垃圾进行的 10 多次来回要好得多。 如果这家公司真正关心其客户和形象，他们就会解雇那些无用的计算机垃圾，然后克隆戴夫。因为戴夫——与他们的人工智能提示不同——实际上知道如何完成他的工作。
Thank you for your feedback. We’re sorry the initial AI support experience was frustrating and didn’t connect you to a human as smoothly as it should have. We’re actively improving this so customers can reach our support team quickly when needed. In the meantime, we’re glad Dave was able to step in and resolve your issue efficiently. We’ll be sure to share your kind words with him. We appreciate you taking the time to share your experience.
与 Raffy 合作非常愉快，并且解决了这个问题。 他提供的客户服务使我成为 Skullcandy 的终身客户。 谢谢拉菲。
We’re thrilled to hear that Raffy provided such amazing service and was able to get everything sorted out for you. We’ll be sure to pass your thanks along to him, he’ll be so happy to know he’s made you a Skullcandy customer for life!
We’re so glad to hear you had a positive experience with our team. We look forward to serving you again soon.
We’re so glad we could get things sorted for you quickly. Efficiency is the goal, enjoy!
共 101 条符合条件的评价