SkyLux Travel（www.skyluxtravel.com）在 OK.one 的综合评分为 4.6 分（满分 5 分），基于本站收录的 201 条用户评价，属于旅游度假分类，口碑优秀。好评高度一致，92% 的评价为 4 星及以上；商家回复了 100% 的差评。数据最后更新于 2026-08-10。
从开始到结束的优质服务。销售代表在帮助我预订飞往印度的机票时非常乐于助人、耐心且专业。他们使整个过程顺利、无压力，回答了我所有的问题，并竭尽全力找到满足我旅行需求的最佳选择。我真的很感谢他们的善意和支持，并强烈推荐他们的服务。
Your glowing review reaffirms our commitment to exceptional service. We are honored to be your choice for premium travel, and we can’t wait to assist you again on your next seamless and luxurious journey!
艾伦帮助我创建了总共三个国际国家的多次航空旅行。 3 趟航班。 我自己和像 SKYlux 的 Alen 这样的经纪人一起做这件事是非常困难的；他让我的生活变得非常轻松。然而，他在幕后花了很长时间，为我制定行程，完全按照我商务旅行的要求。 我强烈推荐艾伦作为您在 SkyLux 的旅行社 因为他提供了优质的服务和极大的耐心…………。满足我的艰难要求和最出色的礼宾支持。 我从来不知道我会成为一个很难相处的客户，在我的商务旅行中提出很多问题，我觉得我是在意识到哇我要求太多之后；然而，Alen并没有放弃我，并确保他及时回答了我所有的疑问，并跟进并澄清了茶的一切。 感谢艾伦与我一起工作的承诺和同情心！
Thank you for highlighting Alen’s outstanding service! Our team is dedicated to creating smooth and luxurious travel experiences, and we are delighted that they delivered that for you. We look forward to planning your next getaway!
拉斐尔很棒。 我告诉他我想要什么，但他提出了一些建议，使航班选择变得更好。 我正在与其他人一起工作，但他们变得反应迟钝，可能是因为生活在一个非常不同的时区。 我建议使用位于相似时区的代理。
Thank you for your kind words about Rafael! Their expertise and dedication to premium service are truly exceptional. We will be sure to pass along your appreciation, and we look forward to assisting you on your next journey!
我和我的妻子需要使用航班取消后获得的航空公司积分。我们有时间限制使用积分或让它们过期。 我的 Skylux 旅行社 Idris 与我们合作寻找航班和目的地，既能最大限度地提高积分，同时又能吸引我们的旅行意识。在讨论了许多选择之后，我们选择了一个美妙的墨西哥目的地，如果没有伊德里斯的出色投入，我们永远不会想到这个目的地。再次感谢伊德里斯提供的所有帮助。瑞奇·B.
Thank you for your thoughtful review! We are dedicated to ensuring that every aspect of your booking experience is effortless and refined. Your feedback reassures us that we are achieving our goal. We look forward to making your future travels just as memorable!
玛格丽特得知我正在旅行，无法接听电话，所以我们全部通过电子邮件完成 她得到了它，从巴黎旅行到这里，我要去圣保罗旅行 布拉沃
It’s always wonderful to hear when one of our agents makes a difference in our travelers' experiences. Margaret will be thrilled to know they made your trip planning effortless and enjoyable!
梅耶尔非常乐于助人，知识渊博，而且令人愉快。出色的。 谢谢。
We are so pleased to hear that Mayer provided you with the first-class service that defines Skylux Travel. Your feedback is truly appreciated, and we look forward to arranging your next luxurious adventure!
杰米坚持不懈地努力为我争取到最好的交易。感谢您所做的出色工作！
Your words mean so much to us! Jamie takes great pride in crafting flawless travel experiences, and we are thrilled that they exceeded your expectations. Thank you for choosing Skylux Travel!
哈利非常好。 一切顺利。
We are grateful for your kind words about Harry! At Skylux Travel, our specialists are passionate about providing the highest level of service, and we are delighted that they made your journey effortless. We can’t wait to assist you again!
我们对 Skylux 及其欺骗行为感到非常沮丧。我们订了3张飞往印度的机票，但航班延误了16个多小时，所以我们取消了。根据法律，我们需要全额退款。 Skylux给我们提供了一张代金券，同时扣除了4千的费用。从未提供过服务，因为我们从未乘坐过航班。我们要求全额退款给我们的CC，但已经被幽灵了。因此，如果您的门票有问题，祝他们诚实地修复它。我们正在与我们的 CC 发生争议，因为 Skylux 尚未全额退款。 更新：skylux 联系了我们，但仍未全额退还我们的门票，保留了超过 3K 的费用。绝对厌恶他们的客户服务。我们没有飞，因为他们没有提供服务，所以退还我们的钱 Skylux……做正确的事。
Dear Customer, Your experience is of the utmost importance to us, and we regret any inconvenience you may have encountered. We believe in personalized service, and to ensure your concerns are addressed efficiently, we have assigned you a unique case ID 467042. Please email our feedback team at [email protected] with this ID, and we will work diligently to provide a resolution that meets our premium service standards.
我和卡梅伦已经合作多年了。这本身就告诉你我喜欢和他一起工作。他很敬业，反应灵敏，对我的要求非常耐心:)
Thank you for highlighting Cameron’s outstanding service! Our team is dedicated to creating smooth and luxurious travel experiences, and we are delighted that they delivered that for you. We look forward to planning your next getaway!
Reha 很棒、友善、知识渊博，很高兴与她做生意
Thank you for your kind words about Reha! Their expertise and dedication to premium service are truly exceptional. We will be sure to pass along your appreciation, and we look forward to assisting you on your next journey!
及时、礼貌、高效的服务
Luxury should be stress-free, and we are so pleased to hear that your booking experience was smooth and enjoyable. Your trust in Skylux Travel means everything to us. We can’t wait to assist you with your next first-class adventure!
恩里克对我很好。 他花时间为我准备了很多东西。 专业、勤奋、善良的人。和他一起工作是一次很好的经历。
We are grateful for your kind words about Enrique! At Skylux Travel, our specialists are passionate about providing the highest level of service, and we are delighted that they made your journey effortless. We can’t wait to assist you again!
梅丽莎知识渊博且彻底！ 整个过程中她一直与我保持着沟通。 她提供了选择，最终结果比我预期的要好！
Thank you for your wonderful feedback! Melissa takes great pride in delivering impeccable service, and we are delighted to hear that they made your booking experience exceptional. We will be sure to share your kind words with them!
帕梅拉非常乐于助人——会再次使用她
It’s always wonderful to hear when one of our agents makes a difference in our travelers' experiences. Pamela will be thrilled to know they made your trip planning effortless and enjoyable!
服务很好。 我没有给它 5 颗星的唯一原因是不知道我的经纪人在欧洲并且时区延迟响应
Thank you for sharing your feedback and for your kind words about our service. We truly appreciate your support and are glad to hear that your experience was positive. We understand your concern regarding the response times and apologize for any inconvenience caused by the time zone difference. We appreciate your patience and will continue working to ensure smoother communication throughout the travel planning process. Thank you for choosing Skylux travel, and we look forward to assisting you again in the future!
由于重病，我和妻子意外取消了计划的非洲之旅。大部分行程是通过另一家旅行社预订的，退款处理迅速且轻松。不幸的是，我们的航班总计近 9,000 美元，是通过 Skylux 预订的。 我立即联系了Skylux解释情况并询问退款或旅行积分。有人直截了当地告诉我，这两种情况都不可能。经过广泛的旅行，我怀疑这不准确，当我反驳时，代理人坚称他们是对的，因为他们是“专家”。于是我直接打电话给航空公司，被告知绝对可以发放旅行积分。 该航空公司多次取消并重新安排了我们的航班。 在与航空公司交谈时，我被告知仅此一项就足以取消航班并申请飞行积分。我也与 Skylux 讨论过此事，并被告知航班时间的变化不足以影响旅行，这不是获得积分的理由。 这与航空公司规定的资格形成鲜明对比。 当我将此事转发给 Skylux 时，我被告知我需要将航空公司与他们联系起来 - 尽管他们是预订航班的代理机构。我要求找一位主管，结果被调到了另一位代理人。这种情况至少发生了五次，每个新代理都驳回了我已经直接与航空公司确认的内容。他们从来不允许我与经理或决策者交谈。 然后他们允许我追溯购买 2600 美元的旅行保险。 如果我买了，他们会退还我的钱。 在我看来，这带有不诚实的味道。 他们知道他们将从航空公司获得退款，并选择勒索我的钱，而不是做正确的事并帮助我解决问题。 我无法想象他们为什么会提供这种服务，就好像他们没有从航空公司收到钱一样，他们仍然会遭受重大损失。 我收到航空公司的通知，Skylux 已为我们的航班退款。 我向 Skylux 发出退款通知，但几个月后，我仍然没有收到退款/积分。我旅行过很多次，也处理过很多旅行中的小问题，但我从来没有受到过一个本应为我工作而不是反对我的机构如此无视的对待。在通过 Skylux 预订之前我会三思而后行。
Dear Al, Thank you for providing the information we requested. Your trust means everything to us, and we regret any inconvenience you may have faced. To ensure that your concerns are handled with priority, we have created a unique case ID 467563. Our team is already reviewing your case and will be in contact soon. Warm regards,
Your kind words mean the world to us! At Skylux Travel, we strive to provide a seamless and luxurious travel experience, and we are delighted to hear that your journey with us was exceptional. We look forward to assisting you with your next first-class adventure!
A seamless booking process and luxurious travel experience are what we aim for, and we are thrilled to know we delivered just that. Thank you for sharing your experience, we look forward to making your next trip just as effortless!
这是我第一次使用 Skylux 服务。伊丽莎白二世是最好的。她非常乐于助人而且非常友好。在见到她之前，我与美联航的航班预订发生了冲突，所以她一直很有耐心，并竭尽全力帮助我解决问题。我下次旅行时肯定会回到她身边。
Thank you for your wonderful feedback! Elizabeth S takes great pride in delivering impeccable service, and we are delighted to hear that they made your booking experience exceptional. We will be sure to share your kind words with them!
共 201 条符合条件的评价