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旅游度假

SkyLux Travel

201 条评价

4.6201 条评价
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关于 SkyLux Travel

数据更新
网站
www.skyluxtravel.com
分类
旅游度假
所在地
United States · Wilmington
状态
待认证
近 12 个月
201 条评价
差评回复率
100%(16/16 条)
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SkyLux Travel靠谱吗?

SkyLux Travel(www.skyluxtravel.com)在 OK.one 的综合评分为 4.6 分(满分 5 分),基于本站收录的 201 条用户评价,属于旅游度假分类,口碑优秀。好评高度一致,92% 的评价为 4 星及以上;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

T
TERRY M · 写过 2 条评价 · 已认证 · 体验于 2026-07-28 ·

兰迪很棒

SkyLux Travel 回复2026-07-29

What a pleasure to hear about your positive experience with Randy! At Skylux Travel, we handpick experts to ensure our customers receive world-class service, and we are so pleased that they made your journey seamless. We look forward to serving you again!

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SHAFIQUL I · 写过 3 条评价 · 已认证 · 体验于 2026-07-28 ·

海纳提供优质的服务

SkyLux Travel 回复2026-07-29

Luxury travel is all about impeccable service, and we’re so happy to hear that Heiner provided you with a first-class experience. Thank you for choosing Skylux Travel, we can’t wait to assist you again!

J
JEFFERY B · 写过 1 条评价 · 已认证 · 体验于 2026-07-28 ·

反应灵敏

SkyLux Travel 回复2026-07-29

At Skylux Travel, we believe that every journey should begin with excellence, and we are delighted to hear about your positive experience. Your satisfaction is our priority, and we look forward to making your next booking just as smooth and luxurious!

巴勃罗为……提供了出色的服务。

巴勃罗为我们提供的服务非常出色。

SkyLux Travel 回复2026-07-29

Thank you for your kind words about Pablo! Their expertise and dedication to premium service are truly exceptional. We will be sure to pass along your appreciation, and we look forward to assisting you on your next journey!

真人代理每次都能击败机器人。 我非常欣赏个性化的

我非常欣赏现场人员的个性化服务。自动化系统过于僵化和繁琐,无法很好地处理细微差别,让我们等待响应的时间太长。芭芭拉在帮助我实现我的旅行计划方面反应敏捷、彻底且富有创意。 随着时间的推移,她了解了我的喜好。与某人实时打交道并知道一切都已就绪,没有任何悬而未决或不确定的事情,这是非常令人放心的。即使在我旅行期间,芭芭拉也会跟进并询问我。

SkyLux Travel 回复2026-07-28

Personalized service is at the heart of what we do, and we’re delighted that Barbara made your experience seamless and enjoyable. Thank you for sharing your review, we can’t wait to assist you again!

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ANA · 写过 1 条评价 · 已认证 · 体验于 2026-07-26 ·

很棒的服务。工作人员彬彬有礼,反应迅速

SkyLux Travel 回复2026-07-27

A seamless booking process and luxurious travel experience are what we aim for, and we are thrilled to know we delivered just that. Thank you for sharing your experience, we look forward to making your next trip just as effortless!

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CHANDER A · 写过 2 条评价 · 已认证 · 体验于 2026-07-26 ·

一直与贝克汉姆合作……

过去几年一直与贝克汉姆合作,并提供了优质的服务。

SkyLux Travel 回复2026-07-27

It’s always wonderful to hear when one of our agents makes a difference in our travelers' experiences. Beckham will be thrilled to know they made your trip planning effortless and enjoyable!

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Shawn · 写过 5 条评价 · 已认证 · 体验于 2026-07-27 ·

乍得非常优秀、专业,而且……

乍得非常优秀、专业、知识渊博。与他一起工作并帮我安排航班和购买是非常愉快的经历。

SkyLux Travel 回复2026-07-27

Your words mean so much to us! Chad takes great pride in crafting flawless travel experiences, and we are thrilled that they exceeded your expectations. Thank you for choosing Skylux Travel!

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DAVID S. · 写过 2 条评价 · 已认证 · 体验于 2026-07-26 ·

Wilfred 是一位出色的机票搜索者

威尔弗雷德为我们找到了多种选择,而且很有耐心,很有礼貌。美妙的体验

SkyLux Travel 回复2026-07-27

We are grateful for your kind words about Wilfred! At Skylux Travel, our specialists are passionate about providing the highest level of service, and we are delighted that they made your journey effortless. We can’t wait to assist you again!

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PATRICK S · 写过 1 条评价 · 已认证 · 体验于 2026-07-23 ·

方便快捷响应。

SkyLux Travel 回复2026-07-27

We truly appreciate your support! Your high rating reaffirms our commitment to premium service, and we look forward to assisting you again.

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CHARLES L · 写过 1 条评价 · 已认证 · 体验于 2026-07-27 ·

艾伯特非常热情和乐于助人-...

阿尔伯特非常热情和乐于助人-查尔斯

SkyLux Travel 回复2026-07-28

Thank you for your wonderful feedback! Albert takes great pride in delivering impeccable service, and we are delighted to hear that they made your booking experience exceptional. We will be sure to share your kind words with them!

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Susan · 写过 2 条评价 · 已认证 · 体验于 2026-07-27 ·

与 Gabriel Y 合作非常愉快

与 Gabriel Y 合作非常愉快。 他总是非常有耐心并且知识渊博

SkyLux Travel 回复2026-07-28

What a pleasure to hear about your positive experience with Gabriel Y! At Skylux Travel, we handpick experts to ensure our customers receive world-class service, and we are so pleased that they made your journey seamless. We look forward to serving you again!

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Astrid · 写过 3 条评价 · 体验于 2026-07-27 ·

所以不要在那里买票

所以不要在那里买票。我需要改签航班,考虑到健康状况,当我买的时候,这不是问题。当然那家伙没有告诉 我:如果不买旅游保险,只能改签航班,每人罚款几千。所以请询问。到目前为止我损失了数千......所以不要相信这个!如果有任何变化,我将更正此评论,并收回我的钱。到目前为止:没有

SkyLux Travel 回复2026-07-28

Dear Astrid, We appreciate you taking the time to share your feedback. We're sorry to hear about your experience and would like to better understand the situation so we can investigate it thoroughly. A request for more details has been sent to you through this platform, and we would be grateful if you could take a moment to provide the information. Your feedback is valuable and will help ensure the appropriate team addresses your concerns. Best regards,

B
Bhavesh · 写过 2 条评价 · 已认证 · 体验于 2026-07-27 ·

车道

莱恩非常乐于助人,而且知识渊博,能够规划一次复杂的旅行!

SkyLux Travel 回复2026-07-28

Luxury travel is all about impeccable service, and we’re so happy to hear that Lane provided you with a first-class experience. Thank you for choosing Skylux Travel, we can’t wait to assist you again!

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DAISY F · 写过 2 条评价 · 已认证 · 体验于 2026-07-25 ·

Skylux 经纪人之一的 Arianna 非常……

Skylux 代理商之一的 Arianna 非常乐于助人。她为我们再次去菲律宾旅行提供了优惠的价格。 去年三月我们去菲律宾旅行时,她也为我们提供了帮助。她与我们进行了明确的交易,并一路帮助我们满足我们的所有需求。是。感谢我们认识了她。所以从现在开始我们将成为Skylux Travel的客户。 谢谢阿里安娜。

SkyLux Travel 回复2026-07-28

Thank you for your kind words about Arianna! Their expertise and dedication to premium service are truly exceptional. We will be sure to pass along your appreciation, and we look forward to assisting you on your next journey!

在最初的之后

在最初的问题没有得到及时答复之后,事情进展顺利。 /感谢贝拉研究了我需要考虑的各种意见,并试图将我的票与我的妻子联系起来。 遗憾的是无法安排合理的价格,所以我妻子的机票不是通过 Sky lux Travel 购买的。

SkyLux Travel 回复2026-07-28

Thank you for taking the time to share your experience and for your 5-star review! We truly appreciate your patience and understanding regarding the initial communication delays. We’re delighted to hear that Bella was able to assist you by exploring different options and working to find a solution that aligned with your travel plans, including trying to coordinate your ticket with your wife’s itinerary. While we’re sorry we couldn’t make both bookings work together at a reasonable price, we truly appreciate the opportunity to assist you. We’ll be sure to share your kind words with Bella. Thank you for choosing SkyLux Travel, and we look forward to helping you with your future journeys!

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Arjun Advani · 写过 3 条评价 · 已认证 · 体验于 2026-07-25 ·

Nikita K 始终满足我们的旅行需求。

Nikita K 始终以其专业知识和指导高效、及时地满足我们的旅行需求,

SkyLux Travel 回复2026-07-26

We are grateful for your kind words about Nikita! At Skylux Travel, our specialists are passionate about providing the highest level of service, and we are delighted that they made your journey effortless. We can’t wait to assist you again!

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Arjun Advani · 写过 1 条评价 · 体验于 2026-07-25 ·

Nikita K 优秀的专业旅行服务。

Nikita K 一直非常专业地满足我们的旅行需求。他的指导非常耐心和彻底,我们当然会向我们的朋友和家人推荐他的服务,以满足他们的商务舱旅行需求。这是我们第四次与Skylux Travel打交道。

SkyLux Travel 回复2026-07-26

Luxury travel is all about impeccable service, and we’re so happy to hear that Nikita K provided you with a first-class experience. Thank you for choosing Skylux Travel, we can’t wait to assist you again!

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TITIMA P · 写过 1 条评价 · 已认证 · 体验于 2026-07-25 ·

非常耐心的完成整个过程

SkyLux Travel 回复2026-07-26

Your glowing review reaffirms our commitment to exceptional service. We are honored to be your choice for premium travel, and we can’t wait to assist you again on your next seamless and luxurious journey!

j
jas · 写过 9 条评价 · 体验于 2026-07-22 ·

SkyLux的另一个失望

三天前,我写了一篇关于SkyLux Travel的差评(关于我和妻子因美国政府警告美国人不要在我们购买机票后不要前往贝鲁特旅行而无法乘坐从贝鲁特飞往洛杉矶的航班,等待87天并且未能获得报销)。 当他们迅速回复并希望调查我的投诉并解决问题时,我感到很兴奋。我收到了一个代码和一条通过电子邮件联系他们的消息。 我听从了他们的建议,但遗憾的是SkyLux没有再与我沟通。 Trustpilot 上的反应对于那些认为 SkyLux 将会把事情做好的读者来说看起来很棒(正如我和我的妻子也认为的那样),但 SkyLux 缺乏反应正在我们的伤口上撒盐。 我无法充分表达我对 SkyLux 的失望程度,我希望通过写下我们的经历,我可以帮助至少一位可能想使用 SkyLux 服务的人。 我不推荐 SkyLux,如果您确实使用他们的服务,请不要像我和我妻子那样购买旅行保险。他们是专家,会指出您购买的任何商品都不符合承保条件。

SkyLux Travel 回复2026-07-26

Dear Customer, Thank you for sharing your concerns. We sincerely apologize for the frustration and disappointment you have experienced while waiting for an update regarding your case. Please be assured that your feedback has been forwarded to our Special Services team for review. Your case is actively being worked on, and the assigned representative will reach out as soon as the evaluation is completed and further information is available. We truly appreciate your patience and the opportunity to address your concerns and work toward a resolution.