Jason, thank you for the thoughtful feedback. We’re thrilled Jess could go above and beyond to resolve your issue promptly. We’re proud to have such dedicated people on our team and grateful for your recommendation.
Thanks, Esteban. We’re thrilled you love both your luggage and backpack, and we’re glad our team could resolve the hinge issue right away. We appreciate your kind words and are happy to know you trust Solgaard for your travels.