SPEEDIANCE, founded in 2020, is committed to creating a series of intelligent fitness equipment and high-quality content through innovative sports technology, making fitness both scientific and engaging. We aim to foster a fitness culture and revolutionize smart fitness experiences.Inspire healthier lifestyles by reshaping fitness routines.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the compact, space-saving design, mentioning that the machine arrives well-packaged and is remarkably straightforward to set up right out of the box. People also love the smooth digital resistance, which makes switching between different strength exercises completely seamless during daily home workouts.
Some reviewers were not happy with the customer support, noting that getting timely assistance through online channels was occasionally slow or inconsistent when problems arose. Others also mentioned that navigating technical issues required a lot of personal effort when troubleshooting guides were hard to access.
Amazing Product and Customer service to back it up
I don't typically leave reviews but my experience with the product and especially the support team has been phenomenal. I had a live demo to ask all the questions i needed before choosing to buy. Once i bought the service team reached out to make sure I had all the details on shipping and again answer any questions. Whether through social media or email I have received reponses usually within minutes! I know this is a growing company (rightfully so) and not everyone may have the same great experience that I have. I would say no regrets and if you want a cutting edge home fitness product backed by a great team to help you from start to finish then Speediance is a great choice!
Speediance 2 is a high-quality product with many functions. The only thing that would be desirable is a connection for third-party scales from other companies. The customer service responds quickly, which I think is great.
Gym monster 2 has some major flaws and the customer service is awful. Bought the Gym monster 2 and it arrived 3 days ago, also bought the Wellness+ package. Speediance 2 won't let you connect any Bluetooth devices other than a HRM so you cannot connect your phone to stream music or podcasts. The music options it does have are, Speediance Music (which is awful) or Apple Music (but it is limited and you can't play your own playlists). Also if you choose Apple music you cannot control the volume and by default it's set so loud that you can't hear any of the coach instructions in your workout. Customer service well so far I have attempted to contact customers services three times on three different days and never got a response, I suspect they will respond on here but only because it's more public but they will just say contact them on Facebook (i'm not on Facebook) and I doubt they'll offer anything tangible. . The wellness+ package offers zero benefits as far as I have seen until now , there is no clear nutritional advice or anything you can't find on a million free.youtube videos that Wellness+ offers for over a £100 extra. The accessories are overpriced, essentially a £25 dip belt is flogged for £164 because it has a couple of loops attached. In summary is this worth the best part of 4 Grand. No
I strongly advise against buying the Speediance Gym Monster 2.
1. Login Issues After Update:
The machine is currently unusable due to a login bug introduced by Speediance’s own software update. It’s been stuck on the login page for days. I contacted support immediately, but still haven’t received any real help. I also found that others are experiencing the same issue, as mentioned on various Reddit threads.
2. Serious Safety Flaw:
While working out, one of the ropes detached from the steel ring and got sucked into the motor. This could have caused a serious injury. It’s unacceptable that a product marketed as a premium home gym has such a fundamental design flaw.
Until Speediance addresses these issues, this product is both unreliable and unsafe. Buyer beware.
speediance.com 回复2025-07-07
I’m truly sorry for the frustrating experience you’ve had with Speediance.
To help resolve this issue more quickly and efficiently, could you please reach out to our team via direct message on Facebook? This will allow for smoother communication.
We’re confident we can provide you with a satisfactory solution. Please give us another chance to make things right.
Here's the link of contact info:
https://www.facebook.com/groups/359021192782230/user/61574188067070
Recently received my Gym Monster 2 and have used it a few times now. Based on my experience thus far, I can tell you I am really happy with my purchase!
Having the GM2 is a game changer. With all of life's commitments, it can be hard to find the time and the motivation to get to a gym. I can now easily get in a quality workout at the convenience of home. No more wasted time. No more excuses.
If space is limited, the GM2 is also a practical solution. It allows me to hit every major muscle group without taking up much room compared to having weights and traditional home gym equipment. I prefer the feel of free weights and the professional gym equipment you find at gyms, but the convenience and practicality of the GM2 is unbeatable and the movement and feel of the GM2 is still very good and smooth.
The machine itself seems to be very well built. I've seen some reviews of people complaining about the quality of the accessories, but to be honest, I think they are just fine. I guess we will see if they pass the test of time.
I've only used the free lift mode so far, so can't comment on the classes or AI functionality. I likely will never use those functions, so not having to pay a mandatory monthly / annual fee was key for me. Kudos to Speediance for bucking the trend and going this route. I personally would not buy anything like this if it charged a subscription.
Overall, no complaints with the performance and quality of the GM2 so far. However, I'll give it a 4/5 mainly due to the following reasons.
1) This is an expensive piece of equipment, so it won't be a viable solution for everyone. Would be great if Speediance can get the cost down so that it is more accessible to more customers. In addition, the price difference between the different models (ie. the accessories package that comes with the GM2) is quite high for what you get. For example, right now the price difference between the Works and Works Plus is $400. I believe the only difference is the Works comes with a flat bench and the Works Plus an incline bench. Seems quite steep. I personally think there should be no flat bench option and all customers should get the incline bench at the Works price.
2) Given the price tag, I think white glove delivery should not only be offered, but come standard with any GM purchase (it does in the US but not in Canada). There was no way I could have moved the GM2 into my house and down into the basement without help. I must say, I was very impressed with the packaging. Everything was well protected and neatly packaged. The GM2 itself doesn't require any assembly. Just need to get it out of the box (which I was easily able to do alone) and plug it in. The bench and the rower were quite easy to put together. All the parts and pieces are well labelled so you know exactly what is used where. The instructions are very easy to follow. Getting rid of all the packaging was the biggest pain (there's a lot of it). Having white glove delivery so that the movers can take the packaging with them would have been really nice, especially given the price.
If you are thinking about getting the GM2, I would highly recommend it. It might be pricey, but if it's within your budget, I think it's a solid investment into yourself and your health!
speediance.com 回复2025-07-07
Thank you for your positive feedback and for giving us 4 stars! We're glad you're mostly satisfied, and we’d love to hear any suggestions you might have on how we can make your experience even better.
Just wanted to let everyone know who is interested in the Bluetooth hand grips for their machine I find them to work quite well. They are built better and more comfortable than the ones that came with the unit and a Bluetooth works great much better than the ring in my opinion
I have the Gym Pal. So far I have no issues with it. Amazing compact device allowing you to do full body workouts in no time.
I love that you don't need a subscription to use their programs ect. It allows you to create your own workouts(very quick and easy has almost every exercise I could think of) or just lift freely.
If you have any questions or concerns I suggest reaching out via email to their after-sales team. They reply promptly with excellent service.
Nice and very fast service although the Company is responsible for a huge area (in my case Europe, as I live in Germany).
However if there are parts damaged, the program on the device has Problems or there are any other things: When you contact the SPEEDIANCE Service, you will get in touch for sure within 24 hours! They will help you and find a solution. That is the great thing: They are improving there products all the time, and you can be part of this development! They do not let there products down, and of course they do not let you down, too.
I bought my Speediance Gym Monster 2 some months ago (december). I used it a few times (less than 8 hours), but due to personal matters, it ended up sitting unused for at least 4 months. During this time, it was completely unplugged from the power source.
Now, when I try to use it again, this happens:
- The fans start running at full speed as soon as I turn it on.
- The motor doesn’t respond, and a warning pops up on the screen when I try to select the weight.
- The machine is completely unresponsive!
I’ve tried doing a hard reset, updating, powering it off and on… nothing worked.
I contacted Speediance by email. They initially replied asking for some information and told me to try turning it off and on again (?). I did, sent them the proof… and haven’t heard back since!
I paid a ton of money for this machine and now I feel like I’ve been scammed.
speediance.com 回复2025-07-07
I’m truly sorry for the frustrating experience you’ve had with Speediance.
To help resolve this issue more quickly and efficiently, could you please reach out to our team via direct message on Facebook? This will allow for smoother communication.
We’re confident we can provide you with a satisfactory solution. Please give us another chance to make things right.
Here's the link of contact info:
https://www.facebook.com/groups/359021192782230/user/61574188067070
I just love my gym monster. The variety of exercise programs allows different members of my family to use the machine to fit their fitness goals. I like that the machine keeps track of my stats and the screen allows for me to see and choose the movements I want to do. I love that the machine can be easily moved within my space. The Gym Monster is by far the best piece of fitness equipment I have purchased. Highly Recommended.
Ordered on 2nd August paid for the product and was told it would be recieved 2 weeks ago. Only correspondence I have had is one text message. I have chased via phone, text and email several times and am getting no response. Awful service and customer communication.
speediance.com 回复2025-06-17
I’m truly sorry for the frustrating experience you’ve had with Speediance.
To help resolve this issue more quickly and efficiently, could you please reach out to our team via direct message on Facebook? This will allow for smoother communication.
We’re confident we can provide you with a satisfactory solution. Please give us another chance to make things right.
Here's the link of contact info:
https://www.facebook.com/groups/359021192782230/user/61574188067070
Great options for those who don't have time for the gym.
It's not perfect but I can tell the company is continuously working to improve the experience. I do not have any regrets in my purchase. I have found doing my old gym program on it to be successful for me.
speediance.com 回复2025-07-07
Thank you for your positive feedback and for giving us 4 stars! We're glad you're mostly satisfied, and we’d love to hear any suggestions you might have on how we can make your experience even better.
Paid/ordered my Gym Monster 2 for 1-4 working days delivery. Gone past this time but concerning is that I cannot get hold of anyone at Speediance for an update. Three calls (where someone takes message) and many emails nothing. Awaiting a response please !
speediance.com 回复2025-06-12
Hi Christian, truly sorry for the long wait and disappointing after-sales. Could you please DM my facebook account "Queenie Qian" and I will follow up this case for you? Sorry again for this unpleasant experience.
I was genuinely excited to try the Speediance Gym Monster 2, but my experience has not been disappointing. After confirming delivery with the only delivery option available, my order arrived late, with no tracking or updates. I contacted Speediance multiple times about this: they said the same thing every day 'O, our mistake, it actually left the warehouse today' (quite dishonest) and they never provided tracking details (they were always looking for them). The driver called me out of the blue and said he would be here in 20 mins. For reference, Speediance offers no in house delivery where I am (which I wasn't sure at the time). I tried to contact Speediance for 30mins to confirm but since no phone numbers I could call, I got no answers. And no time to organise.
You don’t realise the size and weight of this thing until you get it (you would assume that since no in house delivery, the package is somewhat manageable). We tried to lift it and we weren’t able to (it's the motor end that is so heavy and would need 3 people with the packaging). So I told the driver that if it was doorstep delivery, I just wanted to return it (I could not carry it). I had already been reconsidering my purchase, worried about future issues with the machine (given my experience with customer support). If you open the box, you can’t return it unless it doesn’t work (so dismantling it and moving by parts wasn't going to work). And if we tried to move it and accidentally dropped it, we would be stuck with a broken $4.5k object. Speediance agreed (customer service WhatsApp). The delivery driver refused to return the machine. He became aggressive and said “there is no way I might have to come back all this way another day” (which is confusing since I wasn’t asking for redelivery) and proceeded to make his way to my house, at full speed like a mad man, breaking my brand-new stone floors, stairs, and walls, scraping everything on his path (he carried all boxes on top of the wooden pallet, using a metal truck). I made numerous attempts to stop him but he wasn't listening and ultimately had to jump in front of him to bring him to a halt.
When I reported this to Speediance, their major concern was, “But is the machine okay? Can you send pictures?". The delivery might not be their fault directly but in my view, they are responsible for the transport company they hire.
For over two weeks, I waited for a solution, chasing them almost every day. Speediance was always "discussing the incident with the delivery company". I asked for a solution (they provided two options) and proceeded with wanting to return the machine. In their words: 'It was between me and the transport company' - surprising given it's a $4.5k product. This had never happened to me. Then, for another two weeks I waited for pickup, taking work-from-home days to accommodate failed attempts—no one ever came, for two weeks (after being told they would by Speediance the night before). This was the same delivery company. Then on a Monday I was told that I had not opened the door for them for pickup and that my floors were perfect and newly painted, when in fact, the delivery driver had trespassed onto someone’s house and taken a video, thinking it was mine. I was the one who had to call the delivery company myself to finally get answers and clear this all up, something Speediance should have done immediately (especially after such a disastrous delivery, and given the fact I had already sent images of the damages to my house, all it would have taken was comparing the images). So another two weeks wasted. I then waited two more weeks for Speediance to find another logistics company for pickup and another week for them to come collect it. So 6 weeks total with my house filled with unopened Speediance boxes.
For over a month, I wasted countless hours chasing them for a solution, enduring endless delays and blame-shifting. I know the issue is mostly with the transport company but it reflects on Speediance.
Reading Speediance's response to my comment, I wish this had been their response from the start. This wasn't the case from headquarters (emails ignored etc). As I said, the local team was already fixing it, so no need to reach out again.
speediance.com 回复2025-06-12
We are deeply sorry that our company has caused you such a frustrating and even potentially dangerous experience. We feel extremely guilty and responsible, and we truly hope to help you resolve this issue. Most importantly, we hope you are doing well.
To better assist you in handling this matter, please reach out to us on Facebook through Queenie Qian’s account and provide some information regarding the delivery company and after-sales details. A dedicated team member will follow up on your case, and after verification, we will take appropriate action against the individuals involved.
Once again, we sincerely apologize for this unpleasant experience and hope you can give us another chance to make things right. Please, contact us, we truly want to resolve this issue for you.
Hey, I’m Matic Bračič — 25, civil engineer from Slovenia, and someone who’s always juggling work, football, and trying to stay in shape.
Between long days on the construction site and project deadlines in the office, I used to find it almost impossible to fit in a proper gym session. Some weeks I’d train hard, others I’d completely fall off. That all changed when I got the Speediance Gym Monster 2.
I started out using their pre-made strength programs — full-body, push-pull-legs, even a core stability routine that helps with injury prevention. The digital resistance system is smooth, accurate, and adjusts automatically — no more fumbling with weights or second-guessing my form.
What surprised me most was how well the Speediance fits with my football training. The explosive strength workouts improved my sprint speed, and I noticed more stability when making quick cuts or jumps on the pitch. It even has sport-specific training modules.
Let’s be real — driving to the gym, waiting for machines, driving back — it eats up your evening. With Speediance, I knock out 40-minute sessions before work or right after I get home from the site. It’s effective and efficient — just how I like things, both in engineering and in life.
speediance.com 回复2025-07-07
Hi, thank you for choosing us. Your 5 stars review made my day! Hope you will enjoy with speediance!
I have had my Speediance for a year and half and use it at least four days a week. This machine has been a time saver for me because I do not have time to go to a gym with my busy schedule. This machine doesn’t take up a lot of space either and that was also important to me. Lifting heavy weights is a priority for me to gain and maintain muscle and this machine has helped do that.
speediance.com 回复2025-06-04
Thank you so much for you kind review! You really made my day!
Im an original kickstarter backer and Im extremely satisfied with the product and support Ive received since the day I bought it. I sometimes go months without using it due to life situations but every time I come back the amount of development and improvements astound me. I would highly recommend the speediance product and would absolutely buy it again.
speediance.com 回复2025-05-27
Hi Tyler, thank you for choosing us. Your 5 stars review made my day! Hope you will enjoy with speediance!
I have had my Gym Monster nearly a year and I love it. I love how compact, easy to use and versatile it is. This is the only piece of equipment you need. But beyond that the company is amazing. I don't know how there are any negative reviews on here when every time I've reached out with questions or suggestions they have been incredibly receptive. Sincerely thanking me for taking the time to message them and they have even implemented suggestions I made promptly. They really do listen and care. And in the time I've had the machine, it has had so many significant updates to the software that I almost feel guilty that I'm getting them for free. Most recently they added heart rate monitor connectivity that works beautifully. There is still a little room for improvement regarding the AI usage and predictive fatigue... but at the rate they constantly improving I have no doubt they'll get to it. I am just so appreciative that they do not require a monthly subscription and still provide such high quality programming.
speediance.com 回复2025-05-27
Thank you for your kind review, hope you have a nice experience with Speediance!
Aeke
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