我犹豫是否要在运动服上多花一点钱，但还是订购了 4 条打底裤，看看有什么大惊小怪的。质量与我习惯的质量相差甚远，我决定保留所有 4 双鞋，直到我发现其中一条接缝处有一个洞。我联系了客户服务，但无法找到我的订单号（肯定已经删除了电子邮件）。 Gemma K 直截了当，找到了我的订单，确认了问题，并立即寄出了一双新鞋，并附有退回有问题鞋的简单说明。她反应迅速、清晰、有礼貌，非常乐于助人。出色的客户服务。
Sweaty Betty 回复2026-06-09
Hi there,
Thank you so much for taking the time to share your lovely feedback with us!
We’re delighted to hear that you received excellent support from Gemma K on Live Chat and that the issue with your leggings was resolved quickly and efficiently. Providing friendly, responsive service is really important to us, so it’s great to know this came through.
We’ll be sure to pass on your kind comments to Gemma, and we look forward to helping you again in the future.
Best wishes,
Customer Care
N
Nicola Palmer · 写过 6 条评价 · 体验于 2026-05-21 ·
★★★★★
马德琳提供的高效服务......
玛德琳在聊天机器人上提供高效的服务
Sweaty Betty 回复2026-06-09
Hi there,
Thank you so much for taking the time to share your lovely feedback with us!
We’re delighted to hear that you received excellent support from Madleline on Live Chat and that your query was resolved quickly and efficiently. Providing friendly, responsive service is really important to us, so it’s great to know this came through.
We’ll be sure to pass on your kind comments to Madeline, and we look forward to helping you again in the future.
Best wishes,
Customer Care
Hello,
Thank you for taking the time to share such lovely feedback with us!
We are so pleased to hear you received excellent customer service from our team on Live Chat, and that they were able to resolve your query promptly and efficiently for you.
We will be sure to pass on your lovely feedback and we look forward to assisting you again in the future.
Best wishes,
Customer Care
Hello,
Thank you for taking the time to share such lovely feedback with us!
We are so pleased to hear you received excellent customer service from our team on Live Chat, and that they were able to resolve your gift voucher issue and cancelled order issue promptly and efficiently for you.
We will be sure to pass on your lovely feedback and we look forward to assisting you again in the future.
Best wishes,
Customer Care
C
Cathy Westgate · 写过 4 条评价 · 体验于 2026-05-05 ·
★★★★★
优质的客户服务
很棒的客户服务。我的订单问题很快得到了解决，我很高兴收到我想要的一切，没有大惊小怪。
Sweaty Betty 回复2026-06-09
Hey,
Thank you so much for your feedback.
We are so pleased to hear you received excellent customer service from the team and that your order issue was resolved for you.
We truly value our customers so it's great to read your comments.
Best wishes,
Customer Care
Hello,
Thank you for taking the time to share such lovely feedback with us!
We are so pleased to hear you received excellent customer service from our team on Live Chat, and that they were able to resolve your query promptly and efficiently for you and help with a new birthday code!
We will be sure to pass on your lovely feedback and we look forward to assisting you again in the future.
Best wishes,
Customer Care
Hi,
Thank you for your feedback. We are glad to hear our team were able to arrange a replacement pair of leggings for you.
Your lovely comments will be passed onto our Customer Care team 😊
Best wishes,
Customer Care
T
T Sharma-Dekker · 写过 8 条评价 · 体验于 2026-05-19 ·
★★★★★
衣服质量好
衣服质量很好，送货很快，包装也很好。 Gemma K. Helfpul 提供优质的服务，友好且快速解决问题。
Sweaty Betty 回复2026-06-09
Hi there,
Thank you so much for taking the time to share your lovely feedback with us!
We’re delighted to hear that you received excellent support from Gemma K and that your query was resolved quickly and efficiently. Providing friendly, responsive service is really important to us, so it’s great to know this came through.
We’ll be sure to pass on your kind comments to Gemma K, and we look forward to helping you again in the future.
Best wishes,
Customer Care
T
Toni · 写过 21 条评价 · 体验于 2026-05-18 ·
★★★★★
很棒的客户服务。
Sweaty Betty 回复2026-06-09
Hi,
Thank you for taking the time to share your feedback with us.
I'll make sure to pass on your lovely comments to our Customer Care team. 😊
Best wishes,
Customer Care
Hi there,
Thank you so much for taking the time to share your lovely feedback with us!
We’re delighted to hear that you received excellent support from Charlotte on Live Chat and that your issue was resolved quickly and efficiently. Providing friendly, responsive service is really important to us, so it’s great to know this came through.
We’ll be sure to pass on your kind comments to Charlotte, and we look forward to helping you again in the future.
Best wishes,
Customer Care
E
Elaine & Gordon Henry · 写过 10 条评价 · 体验于 2026-05-18 ·
★★★★★
Sweaty 提供优质的客户服务...
今天下午，汗水贝蒂提供了出色的客户服务。 Amanda P 有效处理并解决了问题。只是希望我们能够通过电话而不是在线聊天进行交流
Sweaty Betty 回复2026-06-09
Hi there,
Thank you so much for taking the time to share your lovely feedback with us!
We’re delighted to hear that you received excellent support from Amanda P on Live Chat and that your issue was resolved quickly and efficiently. Providing friendly, responsive service is really important to us, so it’s great to know this came through.
We’ll be sure to pass on your kind comments to the team regarding phones, and we look forward to helping you again in the future.
Best wishes,
Customer Care
O
Oda · 写过 2 条评价 · 体验于 2026-05-18 ·
★★★★★
失望
拉屎。一分钱都不值。
也请对女人好一点！
做得更好！
变得更好！
抱歉！
Sweaty Betty 回复2026-06-09
Hi,
Thank you for taking the time to share your comments with us.
We truly appreciate your feedback and have requested more information from you to enable us to help and advise you further.
Best wishes,
Customer Care
Hi,
Thank you for your lovely feedback. We are delighted that you had such an enjoyable experience with Lily and Louise. We will pass on your thanks to them.
Best wishes,
Customer Care
T
Tracy Harrison · 写过 1 条评价 · 体验于 2026-05-16 ·
★★★★★
店员莎拉
店员莎拉真的很乐于助人，很细心，服务很棒👍
Sweaty Betty 回复2026-06-09
Hi,
We are so pleased to hear you received excellent customer service from Sarah in store.
We truly value our customers so it's great to read your comments.
Best wishes,
Customer Care
M
Mia Donohue · 写过 7 条评价 · 体验于 2026-05-16 ·
★★★★★
阿丽娜绝对是一颗宝石！
阿丽娜绝对是一颗宝石！ 💎 我尝试了很多物品，她能为我找到最完美的一件。谢谢🙏
Sweaty Betty 回复2026-05-18
Hi,
Thank you for your lovely feedback. We are delighted that you had such an enjoyable experience with Alina. We will pass on your thanks to them.
Best wishes,
Customer Care
c
customer · 写过 2 条评价 · 体验于 2026-05-15 ·
★★★★★
安妮塔非常乐于助人
安妮塔非常乐于助人……从提出建议到找到合适的尺码。这是一次很棒的购物体验！
Sweaty Betty 回复2026-06-09
Hi,
Thank you so much for your feedback! We're really happy to hear that Anita was able to recommend the perfect items and sizing for you.
I'll make sure to pass on your lovely comments to our Customer Care team. 😊
Best wishes,
Customer Care
A
Anna Victoria Ingram · 写过 1 条评价 · 体验于 2026-05-15 ·
Hi,
Thank you for your feedback. We are glad to hear the team was help with your order issues.
Your lovely comments will be passed onto our Customer Care team 😊
Best wishes,
Customer Care
H
Hannah Harrison · 写过 4 条评价 · 体验于 2026-05-15 ·
★★★★★
Ben &… 提供令人难以置信的客户服务
Ben & Charlotte C 的客户服务令人难以置信！我在结帐时使用了我的礼券代码，但付款后尚未成功，他们毫不犹豫地尽快解决了问题，无需在与夏洛特的第二次聊天中重复我的问题，本非常高兴确保我一回来一切都会为我解决，确实如此！
Sweaty Betty 回复2026-06-09
Hi,
Thank you for your feedback. We are glad to hear Ben and Charlotte were able to help get your voucher issue sorted.
Your lovely comments will be passed onto our Customer Care team 😊
Best wishes,
Customer Care
Hi,
Thank you for your feedback. We are glad to hear the agent was able to arrange a replacement pair of leggings for you.
Your lovely comments will be passed onto our Customer Care team 😊
Best wishes,
Customer Care
N
Nikita Wilbourn · 写过 1 条评价 · 体验于 2026-05-13 ·
★★★★★
与该公司取得了联系，他们...
与该公司取得了联系，他们的合作非常愉快。回复很快而且真的很友善。好公司，值得打交道！
Sweaty Betty 回复2026-06-09
Hi,
Thank you so much for taking the time to share your experience with us!
It's wonderful to hear that you had a great experience with us and that your query was resolved for you.
We will make sure to pass on your lovely comments to our Customer Care team. 😊
Best wishes,
Customer Care
