今天我对SB聊天功能有了很好的体验。我从未使用过它,并且担心它会是人工智能,但它是一个真人。我排在第二位,但队伍排得很快。我与 Charlotte C 交谈的那位女士对理解我的问题非常有帮助。我需要换一个尺码,但保留银行假日的原始折扣,她很棒!会再次使用。
Sweaty Betty 回复2026-06-09
Hi there,
Thank you so much for taking the time to share your lovely feedback with us!
We’re delighted to hear that you received excellent support from Charlotte C on Live Chat and that your problem was resolved quickly and efficiently. Providing friendly, responsive service is really important to us, so it’s great to know this came through.
We’ll be sure to pass on your kind comments to Charlotte C, and we look forward to helping you again in the future.
Best wishes,
Customer Care
Hi,
Thank you for taking the time to share such lovely feedback with us!
We are so pleased to hear you received excellent customer service and that your query was resolved promptly and efficiently for you.
We will be sure to pass on your lovely feedback and we look forward to assisting you again in the future.
Best wishes,
Customer Care
M
Maeve McEldowney · 写过 3 条评价 · 体验于 2026-06-01 ·
★★★★★
Gemma K 及时解决了我的问题
Gemma K 立即解决了我的问题。很好的经历。
Sweaty Betty 回复2026-06-09
Hi there,
Thank you so much for taking the time to share your lovely feedback with us!
We’re delighted to hear that you received excellent support from Gemma K and that your issue was resolved quickly and efficiently. Providing friendly, responsive service is really important to us, so it’s great to know this came through.
We’ll be sure to pass on your kind comments to Gemma K, and we look forward to helping you again in the future.
Best wishes,
Customer Care
Hey,
Thank you so much for your feedback.
We are so pleased to hear you received excellent customer service from Gemma K and that your query was resolved for you.
We truly value our customers so it's great to read your comments.
Best wishes,
Customer Care
Hi,
Thank you for taking the time to share your comments with us.
We truly appreciate your feedback and have requested more information from you to enable us to help and advise you further.
Best wishes,
Customer Care
Hi,
Thank you for your lovely feedback.
We are delighted that you and your partner had such an enjoyable experience at our Ashford outlet store.
We will pass on your thanks to them.
Best wishes,
Customer Care
Hi,
Thank you so much for your feedback! We're really happy to hear that Lilly was able to to help you.
I'll make sure to pass on your lovely comments to our Customer Care team. 😊
Best wishes,
Customer Care
Hi,
We are so pleased to hear you received excellent customer service from Monique in Solihull store!.
We truly value our customers so it's great to read your comments.
Best wishes,
Customer Care
Hi,
Thank you for taking the time to share your comments with us.
We truly appreciate your feedback and have requested more information from you to enable us to help and advise you further.
Best wishes,
Customer Care
Hi,
Thank you for taking the time to share your comments with us.
We truly appreciate your feedback and have passed this on to the relevant team.
Should you have any further questions, please do not hesitate to reach out to our Customer Care team who will be more than happy to help further. You can get in touch via the 'Contact Us' section of our website here: https://bit.ly/3GPFA94.
Best wishes,
Customer Care
L
Lesley · 写过 1 条评价 · 体验于 2026-05-28 ·
★★★★★
艾米非常乐于助人并且解决了问题……
艾米非常乐于助人,立即解决了我的问题。很棒的服务
Sweaty Betty 回复2026-06-09
Hey,
Thank you so much for your feedback.
We are so pleased to hear you received excellent customer service from Amy and that your query was resolved for you.
We truly value our customers so it's great to read your comments.
Best wishes,
Customer Care
Hi,
Thank you so much for taking the time to share your experience with us!
It's wonderful to hear that you had a great experience with our team on email and that your birthday voucher query was resolved for you.
We will make sure to pass on your lovely comments to our Customer Care team. 😊
Best wishes,
Customer Care
M
Martine Clift · 写过 16 条评价 · 体验于 2026-05-21 ·
★★★★★
Gemma S 非常乐于助人而且很有耐心......
Gemma S 非常乐于助人,对不懂技术的人很有耐心,但 Evri 应该雇佣真正能读懂门牌号的人
Sweaty Betty 回复2026-06-09
Hi,
Thank you so much for taking the time to share your experience with us!
It's wonderful to hear that you had a great experience with Gemma S and that your query was resolved for you.
We will make sure to pass on your lovely comments to our Customer Care team. 😊
Best wishes,
Customer Care
Hi,
Thank you for taking the time to share your feedback with us.
We truly appreciate your feedback and have passed this onto the relevant team.
Best wishes,
Customer Care
N
NS Slough · 写过 3 条评价 · 体验于 2026-05-24 ·
★★★★★
在温莎店的很棒的经历......
在温莎商店的美好经历对我帮助不够
谢谢你
Sweaty Betty 回复2026-06-09
Hi,
We are so pleased to hear you received excellent customer service in our Windsor store and that your query was resolved for you.
We truly value our customers so it's great to read your comments.
Best wishes,
Customer Care
Hi,
Thank you for your lovely feedback.
We are delighted that you had such an enjoyable experience at our Clapham Junction Northcote store.
We will pass on your thanks to them.
Best wishes,
Customer Care
Hey,
Thank you so much for your feedback.
We are so pleased to hear you received excellent customer service from our team and that your query was resolved for you.
We truly value our customers so it's great to read your comments.
Best wishes,
Customer Care
Hi,
We are so pleased to hear of your wonderful experience when visiting our Windsor store.
We truly value our customers so it's great to read your comments.
Best wishes,
Customer Care
A
Alana Hart · 写过 1 条评价 · 体验于 2026-05-21 ·
★★★★★
SB 客户服务是一支非常乐于助人的团队。
SB 客户服务是一个非常乐于助人的团队,可以在其网站上回答查询或解决结账问题。
Sweaty Betty 回复2026-06-09
Hi,
Thank you for taking the time to share such lovely feedback with us!
We are so pleased to hear the team were able to assist with your queries and checkout issues. We really appreciate your lovely review.
We hope that you enjoy your items and we look forward to assisting you again in the future.
Best wishes,
Customer Care
Hi,
Thank you for your feedback. We are glad to hear that Jade was able to help find you some options and assist with sizing and that you love our products!
Your lovely comments will be passed onto our Customer Care team 😊
Best wishes,
Customer Care