Hi there,
Thank you so much for taking the time to share your lovely feedback with us!
We’re delighted to hear that you received excellent support from Keill on Live Chat and that your query was resolved quickly and efficiently. Providing friendly, responsive service is really important to us, so it’s great to know this came through.
We’ll be sure to pass on your kind comments to Keill, and we look forward to helping you again in the future.
Best wishes,
Customer Care
Hey,
Thank you so much for your feedback.
We are so pleased to hear you received excellent customer service from our team and that your return issue was resolved for you.
We truly value our customers so it's great to read your comments.
Best wishes,
Customer Care
Hi,
We are so pleased to hear you received excellent customer service from Domonique and that they were able to source some stock for you too in another store!
We truly value our customers so it's great to read your comments.
Best wishes,
Customer Care
Hi,
Thank you so much for taking the time to share your experience with us!
It's wonderful to hear that you had a great experience and the issue with your leggings was resolved for you.
We will make sure to pass on your lovely comments to our Customer Care team. 😊
Best wishes,
Customer Care
O
Omni · 写过 1 条评价 · 体验于 2026-06-05 ·
★★★★★
很棒的客户服务!
Sweaty Betty 回复2026-06-10
Hey,
Thank you so much for your feedback.
We are so pleased to hear you received excellent customer service!
We truly value our customers so it's great to read your comments.
Best wishes,
Customer Care
Hi Kay,
Thank you for taking the time to share your comments with us.
We truly appreciate your feedback and have requested more information from you to enable us to help and advise you further.
Best wishes,
Customer Care
Hi,
Thank you for taking the time to share your comments with us.
We truly appreciate your feedback and have requested more information from you to enable us to help and advise you further.
You can pop an email over to us at any time on the contact us form too on the contact us page here: https://help.sweatybetty.com/SBHelpCenter/s/article/Contact-Us
Best wishes,
Customer Care
T
Treise Hyland · 写过 3 条评价 · 体验于 2026-06-02 ·
★★★★★
订单已收到一半
感谢 Keilli 在我的订单只送达一半后就及时解决了我的问题。实时聊天非常成功。
Sweaty Betty 回复2026-06-10
Hi,
Thank you so much for taking the time to share your experience with us!
It's wonderful to hear that you had a great experience with Keill on live chat and that your query was resolved for you.
We will make sure to pass on your lovely comments to our Customer Care team. 😊
Best wishes,
Customer Care
Hi Jake,
Thank you for taking the time to share your comments with us.
We truly appreciate your feedback and have contacted you directly to discuss this further.
Best wishes,
Customer Care
Hi,
Thank you for taking the time to share such lovely feedback with us!
We are so pleased to hear you received excellent customer service from Anne-Marie and that your gift card issue was resolved promptly and efficiently for you.
We will be sure to pass on your lovely feedback and we look forward to assisting you again in the future.
Best wishes,
Customer Care
S
Semona A · 写过 7 条评价 · 体验于 2026-06-04 ·
★★★★★
与夏洛特·C 一起度过了愉快的经历……
与夏洛特·C 的合作经历非常好,她安排了一件替换外套,但从未到达。对服务很满意!
Sweaty Betty 回复2026-06-10
Hi,
Thank you for taking the time to share such lovely feedback with us!
We are so pleased to hear you received excellent customer service from Charlotte C and that your delivery issue was resolved promptly and efficiently for you.
We will be sure to pass on your lovely feedback and we look forward to assisting you again in the future.
Best wishes,
Customer Care
L
Loretta Mangan · 写过 1 条评价 · 体验于 2026-06-04 ·
★★★★★
非常有用的在线聊天支持
当我在 SB 网站上进行的交易中出现付款错误而无法使用礼品卡时,Charlotte C 和 Emily T 都提供了极大的帮助。夏洛特能够建议我采取的步骤,甚至能够向我发送一封电子邮件,确认行动和后续步骤(出于我的想法)。然后,Emily T 就能够将我拥有的礼品卡应用于追溯交易并退还我的卡!真的很感谢他们俩对我的支持和帮助!
Sweaty Betty 回复2026-06-10
Hi there,
Thank you so much for taking the time to share your lovely feedback with us!
We’re delighted to hear that you received excellent support from Charlotte C and Emily T on Live Chat and that your gift card issue was resolved quickly and efficiently. Providing friendly, responsive service is really important to us, so it’s great to know this came through.
We’ll be sure to pass on your kind comments to them both, and we look forward to helping you again in the future.
Best wishes,
Customer Care
Hi,
Thank you for taking the time to share your comments with us.
We truly appreciate your feedback and we are aware your query has now been resolved in email.
Should you have any further questions at this time, please do not hesitate to reach out to our Customer Care team on live chat or reply to the latest email we sent and we will be more than happy to help.
Best wishes,
Customer Care
Hi,
We are so pleased to hear you received excellent customer service from the store team and that your voucher issue was resolved for you.
We truly value our customers so it's great to read your comments.
Best wishes,
Customer Care
Hi,
Thank you for taking the time to share such lovely feedback with us!
We are so pleased to hear you received excellent customer service from Sophie and that your query was resolved promptly and efficiently for you on chat.
Our Customer Care team is extremely busy at this current time, but rest assured we are working hard to get back to everybody who has reached out on email as quickly as we can, and really appreciate your continued patience.
We will be sure to pass on your feedback and we look forward to assisting you again in the future.
Best wishes,
Customer Care
N
Naomi Rose · 写过 1 条评价 · 体验于 2026-06-03 ·
★★★★★
很棒的客户服务
优质的客户服务 - 快速响应并有效地解决问题。谢谢你:)
产品也很棒!
Sweaty Betty 回复2026-06-10
Hi,
Thank you for taking the time to share such lovely feedback with us!
We are so pleased to hear you received great customer service and that your query was resolved promptly and efficiently for you.
We will be sure to pass on your lovely feedback and we look forward to assisting you again in the future.
Best wishes,
Customer Care
Hello,
Thank you for taking the time to share such lovely feedback with us!
We are so pleased to hear you received excellent customer service from Sophie on Live Chat, and that she was able to resolve your query promptly and efficiently for you.
We will be sure to pass on your lovely feedback and we look forward to assisting you again in the future.
Best wishes,
Customer Care
Hi,
Thank you for taking the time to share your comments with us.
We truly appreciate your feedback and we are aware your query has now been resolved, we do hope your next delivery arrives well with DPD instead.
Should you have any further questions at this time, please do not hesitate to reach out to our Customer Care team who will be more than happy to help.
Best wishes,
Customer Care
A
Allison Mackrell · 写过 14 条评价 · 体验于 2026-06-02 ·
★★★★★
谢谢夏洛特C
谢谢。夏洛特·C 解决了这个问题。非常高兴。
Sweaty Betty 回复2026-06-10
Hi,
Thank you so much for taking the time to share your experience with us!
It's wonderful to hear that you had a great experience with Charlotte C and that your query was resolved for you.
We will make sure to pass on your lovely comments to our Customer Care team. 😊
Best wishes,
Customer Care
M
Michelle Nield · 写过 8 条评价 · 体验于 2026-06-01 ·
★★★★★
卓越的服务
今天去了利物浦街商店,Rhian 和 Lena 在那里很出色。他们超越了一切,他们正是您所希望的零售员工。乐于助人、有礼貌、友好。感谢他们,我肯定会更频繁地回来——你是最棒的。
Sweaty Betty 回复2026-06-09
Hi,
We are so pleased to hear you received excellent customer service from Rhian and Lena when visiting our Liverpool street store.
We truly value our customers so it's great to read your comments.
Best wishes,
Customer Care