"Hi,
Thank you for taking the time to share your comments with us.
Our Customer Care team is extremely busy at this current time, but rest assured we are working hard to get back to everybody as quickly as we can, and really appreciate your continued patience.
We truly appreciate your feedback and we are aware your query has now been resolved.
Should you have any further questions at this time, please do not hesitate to reach out to our Customer Care team who will be more than happy to help.
Best wishes,
Customer Care "
M
Margaret MacLennan · 写过 1 条评价 · 体验于 2026-06-29 ·
★★★★★
刚刚与客户进行了实时聊天...
刚刚与客户服务进行了实时聊天,并与 Charlotte C 进行了交谈。需要退货方面的帮助,她能够取消我原来的退货并为我完成一份新的退货。 SB 一如既往地提供优质的客户服务。
Sweaty Betty 回复2026-07-04
"Hi,
Thank you for your feedback. We are glad to hear Charlotte C was able to arrange the return for you. Your lovely comments will be passed onto our Customer Care team 😊
Best wishes,
Customer Care "
p
pamela Brookes · 写过 1 条评价 · 体验于 2026-06-29 ·
★★★★★
不得不联系汗流浃背的贝蒂关于……
不得不联系汗流浃背的贝蒂关于退货事宜,尝试了两次电子邮件,但没有帮助,然后尝试聊天,但没有帮助,所以等待顾问。等了 30 分钟才有一位顾问,这并不理想,但不得不说 Gemma K 非常乐于助人且高效,并立即解决了所有问题。遗憾的是,花了这么多时间联系公司,但不能责怪处理我索赔的代理人
Sweaty Betty 回复2026-07-04
"Hi,
Thank you for taking the time to share your comments with us.
Our Customer Care team is extremely busy at this current time, but rest assured we are working hard to get back to everybody as quickly as we can, and really appreciate your continued patience.
We are so pleased to hear you received excellent customer service from Gemma K and that they were able to resolve your query for you.
We will be sure to pass on your feedback and we look forward to assisting you again in the future.
Best wishes,
Customer Care"
"Hi,
Thank you for taking the time to share your comments with us.
Our Customer Care team is extremely busy at this current time, but rest assured we are working hard to get back to everybody as quickly as we can, and really appreciate your continued patience.
We truly appreciate your feedback and have requested more information from you to enable us to help and advise you further.
Best wishes,
Customer Care"
"Hi,
Thank you for taking the time to share your comments with us.
We’re genuinely sorry for the delay. Thank you for your patience while we get back to each Customer as quickly as possible.
We are so pleased to hear you received excellent customer service from Emma and that your query was resolved for you and for the lovely recommendation.
Should you have any further questions at this time, please do not hesitate to reach out to our Customer Care team who will be more than happy to help.
Best wishes,
Customer Care "
"Hi,
Thank you for taking the time to share your comments with us.
Our Customer Care team is extremely busy at this current time, but rest assured we are working hard to get back to everybody as quickly as we can, and really appreciate your continued patience.
We are so pleased to hear you love your Power Leggings!
We will be sure to pass on your feedback and we look forward to assisting you again in the future.
Best wishes,
Customer Care"
"Hi,
Thank you for your lovely feedback. We are delighted that you had such an enjoyable experience at our with Keren. We will pass on your feedback to them.
Best wishes,
Customer Care"
"
"Hi,
Thank you for taking the time to share your comments with us.
We truly appreciate your feedback and we are aware your query has now been resolved.
Should you have any further questions at this time, please do not hesitate to reach out to our Customer Care team who will be more than happy to help.
Best wishes,
Customer Care "
"Hi,
Thank you for taking the time to share your comments with us.
Our Customer Care team is extremely busy at this current time, but rest assured we are working hard to get back to everybody as quickly as we can, and really appreciate your continued patience.
We truly appreciate your feedback and have contacted you directly to discuss this further.
Best wishes,
Customer Care"
L
Lidiya Malekshahi · 写过 9 条评价 · 体验于 2026-06-24 ·
★★★★★
一如既往的优质产品和客户......
一如既往的优质产品和客户服务。安妮玛丽是一个传奇
Sweaty Betty 回复2026-07-04
"Hi,
We are so pleased to hear you received excellent customer service from Anne-Marie and that your query was resolved for you.
Your lovely comments will be passed onto our Customer Care team 😊
Best wishes,
Customer Care "
H
Happy Shopper · 写过 4 条评价 · 体验于 2026-06-24 ·
★★★★★
今天的助理非常有帮助,而且…
今天的助理非常乐于助人且友好。帮助我毫无压力地找到搭配的单品。购物愉快。
Sweaty Betty 回复2026-07-04
"Hi,
Thank you for taking the time to share your feedback with us. I'll make sure to pass on your lovely comments to our Customer Care team. 😊
Best wishes,
Customer Care"
"Hi,
Thank you for taking the time to share your comments with us.
Our Customer Care team is extremely busy at this current time, but rest assured we are working hard to get back to everybody as quickly as we can, and really appreciate your continued patience.
We truly appreciate your feedback and we are aware your query has now been resolved.
Best wishes,
Customer Care"
"Hi,
Thank you for taking the time to share such lovely feedback with us!
We are so pleased to hear you love our products, and received fantastic customer service! We really appreciate your lovely review.
We hope that you enjoy your leggings and we look forward to assisting you again in the future.
Best wishes,
SB Customer Care"
"Hi,
Thank you for taking the time to share your comments with us.
We were sorry to hear of your experience, we would appreciate the opportunity to look into this further for you so our Customer Care team will reach out to you via email.
Best wishes,
SB Customer Care"
Hi,
Thank you for taking the time to share your comments with us.
Our Customer Care team is extremely busy at this current time, but rest assured we are working hard to get back to everybody as quickly as we can, and really appreciate your continued patience.
Best wishes,
Customer Care
A
A. · 写过 30 条评价 · 体验于 2026-06-22 ·
★★★★★
我需要通过 Royal 退货…
我需要通过皇家邮政退回一件物品,因为附近没有 Evri 投递服务。
Gemma K 的在线聊天非常有帮助。谢谢。
Sweaty Betty 回复2026-07-02
"Hi there,
Thank you so much for taking the time to share your lovely feedback with us!
We’re delighted to hear that you received excellent support from Gemma K on Live Chat and that your return query was resolved quickly and efficiently. Providing friendly, responsive service is really important to us, so it’s great to know this came through.
We’ll be sure to pass on your kind comments to Gemma K , and we look forward to helping you again in the future.
Best wishes,
Customer Care SB " 😊
Hi,
Thank you for taking the time to share your feedback with us.
We truly appreciate your feedback and have passed this onto the relevant team.
Best wishes,
Customer Care
S
Sarah Horrocks · 写过 1 条评价 · 体验于 2026-06-19 ·
★★★★★
杰玛非常乐于助人,解决了我的问题。
Gemma 非常乐于助人并解决了我的问题
Sweaty Betty 回复2026-07-02
"Hi,
Thank you for taking the time to share your feedback with us. We truly appreciate your feedback and have passed this onto Gemma and the customer care team.
Best wishes,
SB Customer Care"
"Hi there,
Thank you so much for taking the time to share your lovely feedback with us!
We’re delighted to hear that you received excellent support from Anne Marie on Live Chat and that your missing item query was resolved quickly and efficiently. Providing friendly, responsive service is really important to us, so it’s great to know this came through.
Your feedback has been shared with the team with the delay in connecting you to our customer care team, so we can address these delays and improve our support.
We’ll be sure to pass on your kind comments to Anne Marie, and we look forward to helping you again in the future.
Best wishes,
Customer Care"
D
Denisa · 写过 3 条评价 · 体验于 2026-06-19 ·
★★★★★
Gunwharf 商店的奇妙体验
Gunwharf 商店的奇妙体验。所有的女孩都非常棒,是零售店一段时间以来最好的服务。
德尼萨
Sweaty Betty 回复2026-07-02
"Hi,
We are so pleased to hear of your wonderful experience when visiting our SB Gunwharf Store and that our SB Team were able to provide you with the best customer service you have received in a while from a retail store .
We truly value our customers so it's great to read your comments and promise to share your feedback with the SB Store Team .
Best wishes,
Team SB "