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购物与时尚

Sweaty Betty

200 条评价

3.6200 条评价
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关于 Sweaty Betty

数据更新
网站
www.sweatybetty.com
分类
购物与时尚
所在地
United States
状态
待认证
近 12 个月
200 条评价
差评回复率
76%(51/67 条)
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Sweaty Betty靠谱吗?

Sweaty Betty(www.sweatybetty.com)在 OK.one 的综合评分为 3.6 分(满分 5 分),基于本站收录的 200 条用户评价,属于购物与时尚分类,口碑一般。评价两极分化:65% 给出 4 星及以上,同时 31% 打了 1 星;商家回复了 76% 的差评。数据最后更新于 2026-08-10。

用户怎么说

C
Caragh m · 写过 1 条评价 · 体验于 2026-06-19 ·

今天晚上我走进了满头大汗的贝蒂……

今天晚上我去找满头大汗的贝蒂寻找比赛所需的紧身裤,艾玛非常乐于助人,她帮助我为我的比赛挑选了一双完美的紧身裤 非常满意的顾客☺️

Sweaty Betty 回复2026-07-02

"Hi, Thank you for leaving such lovely feedback. It's wonderful to hear that you had a great experience with Emma in our SB Store , and that she was able to help you pick out your perfect leggings. We hope that your race went well and we will share your lovely feedback with our SB Store Team . Best wishes, Team SB "

S
Sally Gilding · 写过 7 条评价 · 体验于 2026-06-19 ·

关于在线购买问题的积极体验

刚刚与夏洛特在网上获得了一次美妙的体验,她解决了出现问题的在线购买问题。她快速、高效地解决了这个问题,她处理问题的方式令人印象深刻。这是一次非常积极的经历。

Sweaty Betty 回复2026-07-02

"Hi there, Thank you so much for taking the time to share your lovely feedback with us! We’re delighted to hear that you received excellent support from Charlotte C on Live Chat and that your related to your order was resolved quickly and efficiently. Providing friendly, responsive service is really important to us, so it’s great to know this came through. We’ll be sure to pass on your kind comments to Charlotte C , and we look forward to helping you again in the future. Best wishes, Customer Care SB " 😊

A
Anna W Fitness · 写过 3 条评价 · 体验于 2026-06-18 ·

优秀的客户服务可以处理……

优质的客户服务今天​​处理了我的退款问题。 令人惊叹的代理人 - Thea 用出色的客户技能和知识解决了我的问题。 我对他们及时高效的客户服务感到高兴。

Sweaty Betty 回复2026-07-02

"Hi there, Thank you so much for taking the time to share your lovely feedback with us! We’re delighted to hear that you received excellent support from Thea on Live Chat and that your refund query was resolved quickly and efficiently. Providing friendly, responsive service is really important to us, so it’s great to know this came through. We’ll be sure to pass on your kind comments to Thea, and we look forward to helping you again in the future.😊 Best wishes, SB Customer Care"

S
Sarah · 写过 1 条评价 · 体验于 2026-05-21 ·

送货体验不佳

我最近下了一个订单,要求到店送货,但汗水贝蒂的送货页面没有更新,所以我错过了取货的机会。我发邮件询问此事,但没有收到回复。我没有就退货订单的状态进行任何沟通。当我给他们发消息时,他们说他们将提供免费的次日送货服务,但退款并没有回到我的帐户中,在偿还之前我不想冒险第二次尝试。总体而言,这是一次非常糟糕的体验,而且令人失望,因为我已经和他们一起购物多年了

Sweaty Betty 回复2026-06-29

Hi, Thank you for taking the time to share your comments with us. We truly appreciate your feedback and have passed this on to the relevant team. Should you have any further questions, please do not hesitate to reach out to our Customer Care team who will be more than happy to help. You can get in touch via the 'Contact Us' section of our website here: https://bit.ly/3GPFA94. Best wishes, Customer Care

J
Julia Bruce · 写过 17 条评价 · 体验于 2026-05-27 ·

还在等待...

第一个订单没有到达并被归类为“丢失”。更换订单在告知已发货 10 天后仍未到达。没有留下深刻的印象。

Sweaty Betty 回复2026-06-29

Hi, Thank you for taking the time to share your comments with us. We truly appreciate your feedback and have requested more information from you to enable us to help and advise you further. Best wishes, Customer Care

P
Portia Rawden · 写过 4 条评价 · 体验于 2026-06-16 ·

使用聊天机器人进行联系很容易

使用聊天机器人进行联系很容易。我设法快速解决了电子邮件地址拼写错误的问题。

Sweaty Betty 回复2026-07-02

"Hi,   Thank you for taking the time to share such lovely feedback with us!   We are so pleased to hear you received excellent customer service from Gemma K and that your query was resolved promptly and efficiently for you.   We will be sure to pass on your lovely feedback and we look forward to assisting you again in the future.   Best wishes, Team SB "

N
Nicola Gibson · 写过 1 条评价 · 体验于 2026-06-16 ·

很棒的服务

西耶娜今天提供了最好的服务!非常有帮助,快乐和友好,谢谢!

Sweaty Betty 回复2026-07-04

"Hi, Thank you for leaving such lovely feedback. It's wonderful to hear that you had a great experience with Sienna. Best wishes, Customer Care "

G
Gail Bell · 写过 2 条评价 · 体验于 2026-06-16 ·

很棒的服务当我…时真的很棒的客户服务

当我以客人身份订购而不是登录时,客户服务真的很棒 - 邮费很快就退还了。谢谢你,杰玛·K

Sweaty Betty 回复2026-07-04

"Hi, Thank you for your feedback. We are glad to hear Gemma K was able to arrange a resolution for you. Your lovely comments will be passed onto our Customer Care team 😊 Best wishes, Customer Care "

L
Lorena FM · 写过 9 条评价 · 体验于 2026-06-15 ·

我的生日代码有问题...

我的生日代码有问题,GemmaK 完美高效地对其进行了排序。我喜欢这个品牌,我必须承认,每当我遇到某种问题时,客户服务都会非常快速有效地帮助我。而且他们的强力打底裤是我尝试过的唯一不会滚落或让我逃跑不舒服的打底裤

Sweaty Betty 回复2026-07-02

"Hi there, Thank you so much for taking the time to share your experience with us! It's wonderful to hear that you had a great experience with Gemma K and that your query was related to your birthday discount was resolved for you. We will make sure to pass on your lovely comments to Gemma K in our Customer Care team. 😊 Best wishes, SB Customer Care"

A
Abbey Jones · 写过 4 条评价 · 体验于 2026-06-15 ·

我的短裤有问题……

我遇到了短裤有问题的问题,他们很快就解决了。很棒的客户服务。

Sweaty Betty 回复2026-07-02

"Hi,   Thank you for taking the time to share your feedback with us. We truly appreciate your feedback and have passed this onto the relevant team. And we are happy to hear that we were able to provide a resolution for your faulty shorts.   Best wishes, SB Customer Care

F
Frank · 写过 1 条评价 · 体验于 2026-06-12 ·

绝望

绝望了,不要在这家零售商那里浪费时间。等待订单已经超过两周了。他们没有给出任何预计时间。 我尝试联系他们,但没有任何回应,他们会在 3 天内联系我。 无法与人交谈任何常识,只是一个绝望的聊天机器人,太忙而无法找到“代理”。真是浪费时间。我不会再向他们下订单。

Sweaty Betty 回复2026-06-15

Hi, Thank you for taking the time to share your comments with us. We truly appreciate your feedback and have requested more information from you to enable us to help and advise you further. Best wishes, Customer Care

I
Ingrid · 写过 13 条评价 · 体验于 2026-06-12 ·

不发货也不道歉

网上订购了一条短裤。短裤要 60 英镑,但我喜欢他们的产品。点击并提货订购,因此应该会在 3 个工作日内到达商店。我收到了发货通知,然后就沉默了。 5个工作日过去了。没有什么。给他们发了电子邮件。没有回应。终于接通了他们的在线聊天。订单尚未到达商店,因此肯定丢失了。得到了退款但零道歉,我不得不自己追究这一切。如果客户服务良好的话,我愿意花 60 英镑买一条短裤。这是非常可怜的。

Sweaty Betty 回复2026-06-15

Hi, Thank you for taking the time to share your comments with us. We truly appreciate your feedback and have requested more information from you to enable us to help and advise you further. Best wishes, Customer Care

S
Sian Osullivan · 写过 4 条评价 · 体验于 2026-06-12 ·

洛雷塔(Loretta)真的很有帮助……

洛雷塔(Loretta)在基尔代尔村的直销店非常乐于助人,当我试图决定要买哪款紧身裤时,她对我非常耐心!

Sweaty Betty 回复2026-06-29

Hi, We are so pleased to hear you received excellent customer service from Loretta and she helped you find the perfect pair of leggings! We truly value our customers so it's great to read your comments. Best wishes, Customer Care

E
ES · 写过 9 条评价 · 体验于 2026-06-11 ·

质量差且不存在客户服务

我去年五月买的短裤接缝处有两处裂开了。我整个冬天都没有穿它们,所以可能已经穿了大约 10-15 次……质量很糟糕,建议零售价 65 英镑。客户服务部门不承担任何责任,而且他们的语气也非常刺耳。我仍然会寻求退款,但不会再购买。完全走下坡路了。

Sweaty Betty 回复2026-06-15

Hi, Thank you for taking the time to share your comments with us. We truly appreciate your feedback and have requested more information from you to enable us to help and advise you further. Best wishes, Customer Care

M
MJL · 写过 16 条评价 · 体验于 2026-06-11 ·

有助于整理我的重新订购

我订购了一些衣服,但尺寸太大了。杰玛在整理我的重新订购方面非常乐于助人和慷慨。

Sweaty Betty 回复2026-06-29

Hi, Thank you for your feedback. We are glad to hear Gemma was able to help you with your sizing issue. Your lovely comments will be passed onto our Customer Care team 😊 Best wishes, Customer Care

M
Milena Farotto · 写过 1 条评价 · 体验于 2026-06-10 ·

缺少退款

我必须联系客户支持,以了解退回产品缺少退款的情况。我与 Keill M 进行了交谈,他检查了问题并立即给了我解决方案。这让我安心了很多,我已经在想如果事情不能解决的话会很难过,因为我真的很喜欢产品的质量。

Sweaty Betty 回复2026-06-10

Hi there, Thank you so much for taking the time to share your lovely feedback with us! We’re delighted to hear that you received excellent support from Keill on Live Chat and that your refund issue was resolved quickly and efficiently. Providing friendly, responsive service is really important to us, so it’s great to know this came through. We’ll be sure to pass on your kind comments to Keill, and we look forward to helping you again in the future. Best wishes, Customer Care

E
Emma · 写过 17 条评价 · 体验于 2026-06-09 ·

有史以来最好的紧身裤

有史以来最好的紧身裤。物品到达很快,包装完好,质量上乘。客户服务也非常积极响应。

Sweaty Betty 回复2026-06-10

Hi, Thank you so much for your feedback. We are so pleased to hear you love your new leggings! We hope you love wearing them and you continue to enjoy shopping with us. Best wishes, Customer Care

T
Timothy Curtis · 写过 18 条评价 · 体验于 2026-06-09 ·

个人训练

嗨杰玛, 非常感谢您这么快就回复我——就在我申请后的第二天!折扣太棒了,我真的很感激。我期待着尽快挑选一些物品! 最好的,蒂姆

Sweaty Betty 回复2026-06-10

Hi Tim, Thank you for your feedback. We are glad to hear Gemma was able to arrange a discount for you. Your lovely comments will be passed onto our Customer Care team 😊 Best wishes, Customer Care

C
Charlotte Stacey · 写过 1 条评价 · 体验于 2026-06-09 ·

遇到送货问题...

我再次编辑,因为尽管客户服务评论说他们知道这个问题已经解决,但我仍在等待解决方案,产品现在缺货,虽然理论上他们正在处理退款,但我还没有看到任何东西。 最初我对这项服务印象深刻,促使我写了一篇评论,现在我完全失望了。 我正在编辑我的评论,因为承诺的解决方案尚未实现,我不得不追逐,但再次没有确认令人满意的解决方案。 现在对糟糕的表现感到非常失望。 在遇到交付问题后,在线聊天代表艾米丽非常乐于助人且高效。

Sweaty Betty 回复2026-06-10

Hi, Thank you for taking the time to share your comments with us. We are sorry to hear this happened. We truly appreciate your feedback and we are aware your query has now been resolved on chat with Emily. Should you have any further questions at this time, please do not hesitate to reach out to our Customer Care team who will be more than happy to help. Best wishes, Customer Care

J
Jennie. · 写过 3 条评价 · 体验于 2026-06-09 ·

有用且及时的支持

我与一位名叫 Charlotte W 的女士进行了沟通,她非常迅速地帮助我解决了我订购的一些紧身裤撕裂的问题 - 她非常细心,能够非常迅速地解决我的问题。汗水贝蒂的客户服务给我留下了深刻的印象,并恢复了我在未来许多年继续与他们合作的信心。

Sweaty Betty 回复2026-06-10

Hi Jennie, Thank you so much for your feedback! We're really happy to hear that Charlotte W was able to help with the tear in your leggings. I'll make sure to pass on your lovely comments to our Customer Care team. 😊 Best wishes, Customer Care