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Threadless

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关于 Threadless

数据更新
网站
www.threadless.com
分类
购物与时尚
所在地
美国
状态
待认证
近 12 个月
34 条评价
差评回复率
100%(40/40 条)
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商家自述

Threadless 的存在是为了帮助艺术家取得成功。 20 多年来,我们与数十万艺术家合作,向世界各地数百万粉丝推广他们的独立艺术。我们是一个由艺术家及其支持者组成的多元化的全球社区。但是我们的漫画书起源故事是什么? 2000 年,我们在我们深爱的家乡芝加哥成立了一家 T 恤公司。从那时起,我们已经发展成为一家完全远程的公司,拥有一个充满服装、配饰和家居装饰的市场,由我们的艺术家商店社区提供支持。我们不断地为我们的艺术家寻找更多的产品,作为他们最好、最奇怪、最书呆子、最美丽的艺术的画布。如果您是艺术家,我们希望您的艺术随处可见。如果您是粉丝,我们希望您找到能够彰显自己独特性的艺术和产品。在 Threadless,我们颂扬塑造我们每个人的独特多样性。我们还支持推动文化变革的创意表达,并热爱引发对话的艺术。 Threadless 既是艺术家分享设计的勇敢空间,也是所有身份的人寻找支持他们关心的事物的艺术的安全空间。即使是现在,随着 Threadless Causes 的推出,您可以通过购买直接支持至关重要的计划的设计来对世界产生积极影响。如果没有像您这样的艺术爱好者,Threadless 就不可能实现。您所做的每一次购买都会直接支持设计的艺术家。通过您评分的每一个设计和您投票的每一个设计挑战,您都可以帮助塑造我们不拘一格的市场。我们的社区体验团队随时为您提供帮助。如果您有任何问题、疑虑,或者只是打个招呼,请随时给我们发送电子邮件 - [email protected]。让我们一起创造辉煌。

以上内容由商家自行提供,未经平台核实。

Threadless靠谱吗?

Threadless(www.threadless.com)在 OK.one 的综合评分为 3.4 分(满分 5 分),基于本站收录的 101 条用户评价,属于购物与时尚分类,口碑一般。评价两极分化:57% 给出 4 星及以上,同时 31% 打了 1 星;商家回复了 100% 的差评;评价主要围绕产品、客户服务、质量。数据最后更新于 2026-08-12。

评价综述

AI 生成

评估了 34 条评论,评论者对这家公司的体验非常好。客户经常称赞专门的支持团队在解决各种订购问题或追踪丢失的物品时非常乐于助人、友好且反应迅速。许多人也真正欣赏工作人员在购物过程中每一步提供的快速沟通和个性化帮助。 然而,一些顾客还指出,最近的服装采用质量较低的材料和印刷设计,洗涤后往往会很快褪色或剥落。一些评论者还遇到了偶尔的制造缺陷、尺寸不一致或交付产品的小错误,这些都导致了一些失望。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

五星级客户服务

我订购了一些史蒂文·罗兹 (Steven Rhodes) 衬衫,印花和衬衫质量都很棒。我想留下评论,因为当我自己的订单出错时,客户服务体验很棒。他们立即回复了我,他们非常友善且令人惊叹。谢谢。

Threadless 回复2023-05-26

We are so happy to hear you had a great experience. Thank you for sharing!

质量很差(掉线等)

质量很差(掉线等),运费直到结帐结束才可见,因为它是从美国发货而被征收进口税,无法取消订单,即使我在下单后不到 5 分钟就尝试取消订单。

Threadless 回复2023-05-15

Thanks for your review and we're sorry to hear about the issues with your order. That definitely sounds like something may need to be escalated with the manufacturer to ensure you receive a shirt that matches your expectations. If you haven't already, can you reach out to our support team at [email protected]? They'll be more than happy to escalate this issue and do what we can to either get you a correct replacement or reimburse you for your defective purchase.

订购了 4 件相同设计的衬衫。全部具有不同的打印尺寸和位置

订购了 4 件设计相同的衬衫,但它们看起来都不一样,与原来的设计完全不同。 首先我订购了两件相同设计的衬衫。当他们到达时打印尺寸和位置错误,我联系了 threadless,他们向我保证这不应该经过 QA 流程,并且他们将免费发送 2 个新的。我终于收到了 2 件新衬衫,但它们与前 2 件衬衫有完全相同的问题。打印位置和尺寸错误。事实上,当印刷如此糟糕时,每件衬衫售价 66 美元,这绝对是疯狂的。我不知道怎么可能把如此简单的印刷品搞砸四次!

Threadless 回复2023-05-04

Hello Nilas, Thanks for your review and we're sorry to hear about the issues with your order and replacement. That definitely sounds like something may need to be escalated with the print to ensure you receive a print that matches your expectations. If you haven't already, can you reach out to our support team at [email protected]? They'll be more than happy to escalate this issue and do what we can to either get you a correct replacement or refund you for your defective purchase.

很棒的衬衫,但评论令人困惑。

这件 T 恤很受我孙子的欢迎。然而,他们向我询问的评论确实发布了错误的衬衫。

Threadless 回复2023-04-20

Thanks so much for the kind words and we're so happy to hear your grandson loved the shirts! We will pass along the feedback about the review request displaying the wrong products.

我想报告一次很棒的经历……

我想向大家报告 Threadless 客户服务及其产品的出色体验。我的订单有问题,部分原因是我对一些尺码问题缺乏完全了解,他们不仅教育我如何更好地制作适合我的订单,而且很快就寄来了新衬衫。我对自己得到的待遇感到非常满意,也对我的购买感到满意。

Threadless 回复2023-04-14

Thanks so much for sharing your experience, and we're so happy to hear our amazing Customer team was able to help get you the size you needed. Enjoy!

非常好的支持团队和质量

非常好的支持团队和优质的产品。 几年前,当他们刚刚启动“个人商店”网站时,我就开了自己的商店。 当时,一个购买我的贴纸的人发现它们的颜色不正确(蓝色不够)并联系了他们,他们很快就免费向他们发送了颜色正确的新贴纸。任何印刷公司都可能发生这样的错误,尤其是在刚开始的时候,他们非常专业地解决了这个问题。 提示:如果您收到任何印刷公司的“缺陷”产品,请在投诉之前通过评论联系该公司,他们可以帮助您,并且通过告知他们这一情况,他们应该能够从错误中吸取教训并防止再次发生。

Threadless 回复2023-03-21

Thanks so much for the kind words and we're so happy to hear you've been satisfied with your Threadless Artist Shop experience! We're definitely happy to help fix any print defects that do pop up, and help any customer or artist with any issue.

两件褪色的衬衫,还有一件失踪了!

2022 年 11 月,我在 Threadless 上订购了一件 Nathan Pyle 卡通 T 恤作为送给女儿的圣诞礼物。它于 12 月初到达,但已经褪色了!本来应该是地球的东西(你知道,蓝色和绿色)是浅灰色和深灰色的。 我写信给他们,他们道歉并说他们会再给我寄一份。 2023 年 1 月底,我写信给他们说我从未收到过第二件衬衫,所以他们很友善地寄出了另一件,但说这将是最后一件。 我上周刚收到。我最初订购后四个月。而且它也褪色了!和第一张一模一样!所以我女儿有两件同款式的褪色衬衫,却没有合适的礼物!我很高兴能为她买到这个,但这是一个巨大的失望。 他们的客户服务回复电子邮件很快而且很有礼貌,但不幸的是效率很低。

Threadless 回复2023-03-21

Hello Joyce, Thanks for your review and we're sorry to hear about the issues with your order and replacement. That definitely sounds like something may need to be escalated with the print to ensure you receive a print that matches your expectations. If you haven't already, can you reach out to our support team at [email protected]? They'll be more than happy to escalate this issue and do what we can to either get you a correct replacement or reimburse you for your defective purchase.

订单晚了三个月……

订单晚了三个月,今天终于到货时,印刷品却很糟糕。褪色且部分图像缺失。只是最糟糕的。 编辑: 正如他们的回复所示,我已经给他们发了电子邮件,并在推特上发了消息。 零响应。 编辑 2:他们刚刚编辑了回复,表示他们确实给我发了电子邮件。在我第一次编辑之后,他们终于做到了。他们非常狡猾地改变了他们的回复,让他们看起来像是事先给我发了电子邮件。 他们的建议是“扔掉该物品,或者捐赠它”。对我来说似乎非常浪费。而且没有人会想要一件缺少一半印花的印花毛衣。令人震惊的客户服务和令人震惊的公司。我不认为这是一个成功解决的问题,他们似乎因为没有按时交付优质产品或根本没有提供任何质量而沾沾自喜,这是可耻的。

Threadless 回复2023-02-13

Hello there, Thanks for reaching out and we're so sorry about the delay with shipping and the trouble with the print on your tee. We did receive your emails and Twitter communication, and it looks like you were able to work with Josh and Amanda from our support team for ways to resolve this issue. We are so sorry for the inconvenience with the delay and also your unhappiness with the product you received, and we're sharing your feedback with both our shipping team and printing team so we review what went wrong and make improvements moving forward. Thank you for alerting us to this issue, and let us know if there's anything more we can do to help.

我是在2011年认识这个网站的

我是在 2011 年认识这个网站的,但我只订购过一次,我很高兴看到他们的成长。自去年以来我一直从他们那里订购,我所有的产品都具有令人惊叹的质量。唯一的问题是运输时间有时真的很长。

Threadless 回复2023-02-02

Thanks so much for the kind words and continuing to support independent artists with us!

他们两次给我发了错误的产品!

他们两次给我发了错误的产品! 我再也不会使用无线程了

Threadless 回复2022-09-07

Hello there, Thank you for taking the time to leave a review and sorry to hear you twice received the wrong item. That is not typical and we see that Amanda from our Shop Support Team is currently looking into this to see what happened there. She'll do everything she can to investigate and make things right. Our apologies again for the trouble!

陡峭的下坡

自 2006 年以来一直是我们的长期客户。他们从优质的面料和丝网印刷开始。我拥有 13 年前的衬衫,看起来仍然不错。但几年前,情况发生了变化。 如今,经过最初几次洗涤后,印花就会褪色并很快消失。衬衫的质量也变差了。 我的最后一个订单是我的最后一个。 “用冷水洗手”我的**。再次生产出像样的质量。您的衬衫可以在 90-100°F 的温度下机洗多年,而不会变形或印花。

Threadless 回复2022-08-30

Hello there, We're sorry to hear about your unhappiness with your recent Threadless orders. The prints on your tees certainly shouldn't be fading like that. I wasn't able to find an order or a support inquiry with the information in your review. Could you email our Help Team at [email protected] with your order number? We appreciate you sharing your feedback with us and giving us a chance to make it right.

印刷不良

第一次洗涤后印花就被洗掉了 - 凉爽! 几年前我经常使用它们,直到它们的印刷效果变差,所以几年后再次尝试它们,遗憾的是质量确实下降了。 联系了他们三遍,仍然没有回复。 印刷质量差,服务质量差

Threadless 回复2022-07-27

Hello Simon, Thank you for taking the time to leave a review! We're sorry to hear about the trouble with those prints deteriorating. That shouldn't be happening and, although rare, is typically a result of the print not being left to cure for long enough before shipping. We see that Kitty from our Help Team has picked up your email and has arranged for a replacement to be sent out free of charge. If there's anything else we can help with, do let us know!

这些太可怕了

这些太可怕了。几次洗涤后,印花就会脱落。 完全敲诈

Threadless 回复2022-07-07

Hello Duncan, We're sorry to hear about the trouble with the prints you received from us. That certainly shouldn't be happening and may be a result of those tees not being left to cure for long enough before shipping. I wasn't able to find an order or a support inquiry with the information in your review. Could you email our Help Team at [email protected] with your order number? We can then get to work on replacements as soon as possible. We appreciate you sharing your feedback with us and giving us a chance to make it right.

支持真的很棒!

大家的支持真的很棒。当我的毛衣到达后,不幸的是太小了,我免费收到了另一件大号的毛衣。我肯定会再次订购。

Threadless 回复2022-04-25

Hello Janika, We're sorry to hear that sweatshirt wasn't the right fit, but glad to hear we could get you set up with the right size! Do let us know if there's ever anything else we can help with.

我只是想大声疾呼……

我只是想向格蕾丝大声喊叫。她提供了我所经历过的最好的客户服务。最初的衬衫太小了,但格蕾丝帮助我挑选了不同的尺码和衬衫款式,而且她在整个过程中反应灵敏、彬彬有礼、耐心。看起来她和我一样希望我能买到合适的衬衫。非常感谢,格蕾丝!

Threadless 回复2022-04-20

Hello Kevin, Thank you so much for sharing your experience working with Grace from our Help Team! We're always happy to help and are glad we could get you set up with the right size tees. Do let us know if there's ever anything else we can help with!

响应迅速、彬彬有礼的 CX

我上次订购的最贵的商品并不符合我的预期。我联系了客服,他们免费给我发了一个不同尺寸的新版本。他们彬彬有礼,反应灵敏;在发送第一条消息后不到 24 小时,我就开始与人通信。

Threadless 回复2022-04-08

Hello there, Thank you so much for the kind words! We're always happy to help and glad that Julie Anna from our Help Team could get the right size sent out to you. Do let us know if there's ever anything else we can help with!

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