Tinggly

Thanks so much Chris! You will love what Tinggly has to offer, we can't wait to hear about your adventure.

Hi Humberto, thank you for your feedback and for reaching out to us regarding this. We are very sorry that your experience was missed, and our team has been doing troubleshooting regarding this particular experience. We thank you so much for bringing this to our attention, as this is not common practice from our provider companies. The customer service team has been making some changes, and we are committed to making your next booking a fantastic one. We look forward to assisting you in any way necessary with any future experiences. Thank you again!

Hi Dawid, thank you for your message. We are sorry to hear you experienced some difficulties. If you could kindly reach out to [email protected] with your concern and some additional information, our team would be happy to help. Looking forward to assisting you.

Thank you so much for taking the time to share such a thoughtful and heartfelt review. We’re truly delighted to hear how meaningful the Limited Edition Birthday Experience Gift Box was for your best friend. The way you describe their excitement and the lasting impact of the experience perfectly captures what we hope to create with every Tinggly gift — moments that stay with people long after the occasion has passed. It’s especially rewarding to know that your gift continues to spark joy and conversation months later. Creating experiences that turn into lasting memories, rather than just physical items, is at the core of what we do, and your words beautifully reflect that. Thank you again for choosing Tinggly and for trusting us to be part of such a special moment. We hope to help you create many more unforgettable memories in the future.

Thank you so much for writing us about our lovely Aušrinė! We are glad our team was able to assist you, and we appreciate you reaching out about the issue. Please never hesitate to let us know how we can continue to make your experience at Tinggly even better.

Thank you for your message Rose! We are glad our team was able to assist you. Feedback such as yours keeps our team happy to help-- we appreciate you!

Hi Yumi, Thank you for your review, and we’re very sorry to hear about your experience. We understand how important timely delivery is, and we sincerely apologize for any concern caused. All of our gift boxes are dispatched within 24 hours of the order being placed. Depending on the delivery address, orders are shipped from either our US or European fulfillment centers to ensure the fastest possible delivery. I’ve checked your order and can confirm that it was shipped yesterday as promised, and a tracking number has been provided. Our support team also responded to your emails promptly and attempted to reach you by phone to assist further. We would really appreciate it if you could confirm whether you’ve received our messages by sending us an email to [email protected], so we can ensure everything is resolved for you as quickly as possible.

Hi there, Thank you for your feedback, and we are truly sorry to hear about your experience. We understand how frustrating it must have been to encounter multiple issues when trying to redeem your gift from your family. This is certainly not the experience we aim to provide. Please note that, as we work with a wide range of independent providers, availability can occasionally change or experiences may be withdrawn. That said, we continuously review our partners to minimize situations like this. We would really appreciate the opportunity to look into this for you and help find a suitable experience. Could you please contact us at [email protected] with your voucher details? Our support team will do their best to assist you in resolving this.

Hi Bridget, thank you so much for reaching out. We are so sorry to hear about the situation! Laura from our support team has reached out to you via [email protected]. If you could be so kind as to let us know how to reach you, either by phone or by email, we would love the opportunity to make this right. We are looking forward to hearing from you.

Hi Ryan, Thank you for your review. We’re sorry to hear that your experience did not meet your expectations. We understand that the booking process may feel more complex compared to booking directly with a provider. As an experience gifting company, we partner with a wide range of providers to offer a diverse global selection. While many bookings are confirmed instantly, some require manual coordination by our customer support team. In these cases, we work to secure the reservation as quickly as possible. Our model is designed to provide flexibility for both gift purchasers and recipients. This includes options to exchange experiences or regift them if preferences change, which can add an extra step to the process but ensures greater choice and convenience overall. We truly value your feedback and would appreciate the opportunity to learn more about your experience and how we can improve. Please feel free to contact us at [email protected].

Hi Prashanthi, thank you for your wonderful review! We are so glad you enjoyed the wide range of options and the gift's flexibility. We hope the experience is truly enjoyable!

Hi Miyu, thank you for your lovely review! We are so happy to hear the process was easy and that you enjoyed the wide range of options. We hope the recipient has a fantastic experience!

Hi Allyson, thank you for your review! We hope the recipient loves the gift, and we would be happy to hear how it goes once they receive it!

Hi Nancy, thank you for your feedback! We are glad everything went smoothly and truly appreciate your note about the photos - it is something we will keep in mind as we improve. We hope your gift is a big hit!

Hi Sylvia, thank you for your wonderful review! We are thrilled to hear that Laura was able to help and resolve everything efficiently. We truly appreciate your feedback!

Hi Julie, thank you for the lovely review! We are so happy to hear you enjoyed the gifting experience. We truly appreciate you choosing Tinggly.

Thank you for your kind words about our lovely Aušrinė! We are glad your request was handled so well, please let us know if you need anything moving forward. We are happy to help!

Thank you Melissa, we are so glad Tinggly found you! Don't forget, if you sign up for our newsletter, you'll be the first to know about all of our best deals and sales.

Hi Kathy, Thank you for taking the time to share your feedback. At Tinggly, we truly value hearing about our customers’ experiences. We take great pride in the quality of the experiences offered by our partners, so we are very sorry to hear that the Madeira tour did not meet your expectations. After reviewing the situation, we reached out to the provider to better understand what happened and to ensure the matter was addressed appropriately. Thank you again for bringing this to our attention. We appreciate your feedback and are glad that the situation has now been resolved.

Thanks Kris! We think so too, thank you for joining the adventure.