Tinggly (www.tinggly.com) has a 4.3 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 80% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-11.
We found a gift that perfectly suited our needs with ease through a simple Google search. The online purchase process and delivery to the destination were both impeccable.
Hi Ravi, thanks so much for the great review :) you're an impeccable customer! Thanks for choosing us to celebrate your loved ones. We hope the recipients have an outstanding experience.
Purchased a standard pass to an attraction and was provided with a non-refundable youth/child ticket. It was not advertised as a youth ticket. Neither tinggly or the provider of the ticket (WeGoTrip) are willing to fix this issue. Tinggly is a scam.
Hi Mia, we are sorry to hear about the technical issue! A member of our team has been in contact with you to resolve the issue. We hope the problem will get sorted quickly, and that you'll be able to enjoy your planned tour. Thanks for letting us know and we look forward to hearing from you.
The idea is wonderful and unique. A great way to give a gift. The website was ok to use but I had questions that weren’t answered - such as how to track the gift delivery. That was answered in a follow up email after I made the purchase, but I didn’t know when ordering. There was nowhere to include a personal note and I have no idea how the recipient will know that it came from me. The online form required a postal code for the recipient’s address and it was being sent to a country (Hong Kong) that does not use them. Fingers crossed my gift makes it there.
Hi there, thank you so much for reaching out about your concerns. We are sorry to hear that an answer wasn't received in the expected amount of time. Kindly note there is a place in the shopping cart to add a gift message, however we are sorry it was missed. Our team will definitely try to make that as clear as possible. Additionally, a member of our team has reached out with the confirmed delivery details and your eVoucher. Let us know if we can help with anything else!
I like how it was so easy and I had the choice to either do it by email or an actual Tinggly gift box… The one thing that I did not like was that with the email option, which is what I chose because my recipient is in Poland right now is that I was not able to create a little personal message wishing my friend a happy birthday!
Thanks so much Lara! Actually, it is possible to add a gift message to eVouchers too. Our team will be working on how to make this more obvious to awesome customers such as yourself. We thank you for the feedback and we hope the recipient loves their experience!
I have bought these for gifts in the past and they are a hit!
Hey Jodie, that rocks! Thanks so much for being a returning Tinggly gift giver. We love that they've enjoyed our gifts as much as we enjoy creating them.
This was the worst gift I have ever received. I offered to have them give me just 50% back of the money paid by my father and they would not. It took me more than 3 years to finally spend the experience on something I did not want to do. I got the gift in December of 2021 or 2022 and finally used it on January 14, 2025. I was left with a small balance afterwards and that was just garbage.
Hi Fess, thank you so much for reaching out. We are so sorry to hear about the difficulties faced when using your gift. If you would be so kind as to reach out to our support team at [email protected], we would love to see what can be done. Looking forward to hearing from you!
Just wanted to come on here and say that these experience boxes are amazing! I bought one of the physical boxes for me and my dad as a little surprise and it arrived in a few days. We had an awesome sunset boat ride off of St Pete. The voucher code was like any other redemption gift code and I booked it super easily, clicked a few buttons. Heavily considering getting one for my grandparents next for their birthdays! Highly recommend👍
Hi there! Wow, sounds like you had an amazing time! Thanks so much for the review, and we can't wait to be a small part of celebrating your loved ones. We hope you will all enjoy another adventure with us soon.
Great gift! I gave it to my husband for our anniversary. It got lost in. the mail, but they quickly replaced it. my husband is enjoying choosing an experience
Hi Linda, thank you for your kind words. We sincerely appreciate your patience and understanding while we worked on the solution. We also appreciate your understanding that shipping issues can be out of our control. We wish you both a happy anniversary and adventure together!
I gave my Portland, ME, cousin a gift of some tour options in her city, which she is excited to explore. This is a very good idea for something different that folks may not think of… including me. Thank you!
Hi Susan, thank you so much for this lovely review! We are so glad you found the perfect gift for your cousin, and we hope she has a wonderful time exploring Portland on her tour. Thank you for choosing Tinggly and for taking the time to share your thoughts with us!
Everything went great! Easy to use.
Thank you for your review! We are pleased to hear everything went smoothly and that you found our service easy to use. Our goal is to make sure that our clients enjoy their experience before it even starts, and we are always happy to see returning clients!
Had a great experience with Tinggly Customer Service after the experience did not appear bookable threw the website. They even upgraded my booking from 4 to 5 persons. Extremely pleased with them and had a fun family experience.
Hi Petra, thank you for your review! We are so pleased our customer support team could help make everything work out for you. It is great to hear you and your family had such a memorable experience!
Customer service ended up exceeding expectations after an issue. Greatly appreciated.
Hi Julie, thank you for reaching out about your concerns. We are very sorry to hear that there was any delay in getting back to you. We can see your order did have a discount code applied, but that it was for 10% and not 20%. We would be happy to resolve this. Based on our records we can see that the shipping and tracking information was received and opened by your email the same day as your order was placed. Please feel free to respond to the email recently sent to you if this is not the case, as we would be happy to look into the matter further. Once again, we would love to improve your experience with us, and we look forward to speaking with you further.
I could not apply the discount offered. Sent an email with no response from Tinggly. Customer assistance not responsive.
Hi Beth, thank you for reaching out. We are very sorry to hear there was a delay in getting the discount code applied to your gift. A member of our team has reached out to find a resolution, and we hope we can continue to be of assistance moving forward. Thank you for your feedback, it helps us to improve!
Ordered an $800 box on Tuesday. Today is Thursday and per the shipment tracking, UPS doesn't even have my box at their facility for shipping. This box was ordered for a wedding happening this Saturday. I was so excited to present them with this gift on Saturday, but it appears that will not be happening. Extremely disappointed.
Hi June, thank you for reaching out about your order. We are very sorry to hear that your order has gotten lost with USPS! We appreciate your understanding that Tinggly does not have any control of the package once it has left the shipping department. Our team has reached out to you with the eVoucher (which is available immediately after purchase) and also information about the priority reshipment of your gift. We would love to hear back from you at your earliest convenience.
Very responsive, courteous, and clear in her instructions.
Hi Paul, thank you so much for your kind words! We are thrilled to hear our team was able to help you out quickly and clearly. We will be sure to pass along your lovely feedback! Thank you for choosing Tinggly!
My experience with Tinggly has been one of the most frustrating customer experiences I have had in a long time. The core issue is a complete lack of transparency around value, pricing, and how the gift system actually works. I received a gift box that was originally described as having a value of $139 USD. Later, I was told it was worth only $97.30 USD. My account continues to show $0, yet customer service insists there is value attached to it. To this day, I still do not have a clear understanding of what the actual value is or how it is calculated. The situation is made worse by the confusing use of currencies. Support refers to values in U.S. dollars, while many experiences appear to be displayed in Canadian dollars. There is no obvious exchange rate, no clear explanation of how conversions work, and no transparency regarding how one value becomes another. Trying to redeem the gift has been equally frustrating. When browsing experiences through the gift box, prices are often not shown, making it impossible to understand whether an experience is included, partially covered, or requires additional payment. As a customer, I should not need multiple emails just to understand what I have been given and how to use it. Communication has also been disappointing. I have requested a phone call multiple times and have yet to receive one. Instead, I continue to receive explanations that seem to create more questions than answers. What should have been a simple gift experience has become an exercise in trying to understand currencies, conversions, wallet balances, and redemption rules. The overall process feels unnecessarily complicated and lacks the transparency customers deserve. Perhaps there is a logical explanation for all of this, but if there is, it certainly has not been communicated clearly. At this point, I simply want to use whatever value I have left and move on. Based on my experience, I would not recommend Tinggly unless they significantly improve the clarity of their pricing, redemption process, customer support, and communication.
Hi Stephen Farrell, thank you for your feedback. We would like to address a few points for clarity. Our support team responded to your inquiries on multiple occasions with detailed explanations covering your gift box value, how to use it, and the difference between using it directly versus exchanging it for credit. To confirm again here: your Merry Christmas gift box can be used at no additional cost toward any experience inside the box, as those experiences are already included within the box's value. No purchase or extra payment is required to use it this way. Regarding currency, all purchases are processed in USD, and this is reflected on the order receipt sent at the time of purchase. Our website also allows browsing in different currencies for convenience via a currency selector, which does not change the underlying USD value of your gift box. We stand by the information provided throughout our emails. That said, we would really like to improve your experience, please let us know how we can move forward together. If you need help finding an experience, please contact our customer support team at [email protected] with your preferred dates, location, and number of participants, and they will send you the available experiences in your preferred location. Thank you again!
Hi Mushfeque, thank you for reaching out about your concern. I can see our team has tried to contact you via email and phone call regarding your order. Please let us know the best way to contact you, and we would be happy to help! You can reach us via our phone number +1 607 800 3805 or our email [email protected]. Looking forward to assisting you.
We have used Tinggly in several countries and have always had an amazing and unique experience. It also makes the perfect gift!
Hi Sara, thank you for these wonderful words! Hearing that Tinggly has given you amazing and unique experiences across several countries truly makes our day. We are so glad we could be part of your gift-giving moments. Thank you for being such a loyal Tinggly customer!
This is a one of a kind gift and I was desperate to get something meaningful and needed it right away.
Hi Leslie, thank you so much for your review! We are so happy we could help you find something truly meaningful right when you needed it most. Thank you for choosing Tinggly!
Because it wouldn't work with the other 3 I tried, I was getting ready to give up
Hi Mary, thank you for the review and for giving Tinggly a try! We are happy you chose Tinggly!
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