Tinggly

Hi Ravi, thanks so much for the great review :) you're an impeccable customer! Thanks for choosing us to celebrate your loved ones. We hope the recipients have an outstanding experience.

Hi Mia, we are sorry to hear about the technical issue! A member of our team has been in contact with you to resolve the issue. We hope the problem will get sorted quickly, and that you'll be able to enjoy your planned tour. Thanks for letting us know and we look forward to hearing from you.

Hi there, thank you so much for reaching out about your concerns. We are sorry to hear that an answer wasn't received in the expected amount of time. Kindly note there is a place in the shopping cart to add a gift message, however we are sorry it was missed. Our team will definitely try to make that as clear as possible. Additionally, a member of our team has reached out with the confirmed delivery details and your eVoucher. Let us know if we can help with anything else!

Thanks so much Lara! Actually, it is possible to add a gift message to eVouchers too. Our team will be working on how to make this more obvious to awesome customers such as yourself. We thank you for the feedback and we hope the recipient loves their experience!

Hey Jodie, that rocks! Thanks so much for being a returning Tinggly gift giver. We love that they've enjoyed our gifts as much as we enjoy creating them.

Hi Fess, thank you so much for reaching out. We are so sorry to hear about the difficulties faced when using your gift. If you would be so kind as to reach out to our support team at [email protected], we would love to see what can be done. Looking forward to hearing from you!

Hi there! Wow, sounds like you had an amazing time! Thanks so much for the review, and we can't wait to be a small part of celebrating your loved ones. We hope you will all enjoy another adventure with us soon.

Hi Linda, thank you for your kind words. We sincerely appreciate your patience and understanding while we worked on the solution. We also appreciate your understanding that shipping issues can be out of our control. We wish you both a happy anniversary and adventure together!

Hi Susan, thank you so much for this lovely review! We are so glad you found the perfect gift for your cousin, and we hope she has a wonderful time exploring Portland on her tour. Thank you for choosing Tinggly and for taking the time to share your thoughts with us!

Thank you for your review! We are pleased to hear everything went smoothly and that you found our service easy to use. Our goal is to make sure that our clients enjoy their experience before it even starts, and we are always happy to see returning clients!

Hi Petra, thank you for your review! We are so pleased our customer support team could help make everything work out for you. It is great to hear you and your family had such a memorable experience!

Hi Julie, thank you for reaching out about your concerns. We are very sorry to hear that there was any delay in getting back to you. We can see your order did have a discount code applied, but that it was for 10% and not 20%. We would be happy to resolve this. Based on our records we can see that the shipping and tracking information was received and opened by your email the same day as your order was placed. Please feel free to respond to the email recently sent to you if this is not the case, as we would be happy to look into the matter further. Once again, we would love to improve your experience with us, and we look forward to speaking with you further.

Hi Beth, thank you for reaching out. We are very sorry to hear there was a delay in getting the discount code applied to your gift. A member of our team has reached out to find a resolution, and we hope we can continue to be of assistance moving forward. Thank you for your feedback, it helps us to improve!

Hi June, thank you for reaching out about your order. We are very sorry to hear that your order has gotten lost with USPS! We appreciate your understanding that Tinggly does not have any control of the package once it has left the shipping department. Our team has reached out to you with the eVoucher (which is available immediately after purchase) and also information about the priority reshipment of your gift. We would love to hear back from you at your earliest convenience.

Hi Paul, thank you so much for your kind words! We are thrilled to hear our team was able to help you out quickly and clearly. We will be sure to pass along your lovely feedback! Thank you for choosing Tinggly!

Hi Stephen Farrell, thank you for your feedback. We would like to address a few points for clarity. Our support team responded to your inquiries on multiple occasions with detailed explanations covering your gift box value, how to use it, and the difference between using it directly versus exchanging it for credit. To confirm again here: your Merry Christmas gift box can be used at no additional cost toward any experience inside the box, as those experiences are already included within the box's value. No purchase or extra payment is required to use it this way. Regarding currency, all purchases are processed in USD, and this is reflected on the order receipt sent at the time of purchase. Our website also allows browsing in different currencies for convenience via a currency selector, which does not change the underlying USD value of your gift box. We stand by the information provided throughout our emails. That said, we would really like to improve your experience, please let us know how we can move forward together. If you need help finding an experience, please contact our customer support team at [email protected] with your preferred dates, location, and number of participants, and they will send you the available experiences in your preferred location. Thank you again!

Hi Mushfeque, thank you for reaching out about your concern. I can see our team has tried to contact you via email and phone call regarding your order. Please let us know the best way to contact you, and we would be happy to help! You can reach us via our phone number +1 607 800 3805 or our email [email protected]. Looking forward to assisting you.

Hi Sara, thank you for these wonderful words! Hearing that Tinggly has given you amazing and unique experiences across several countries truly makes our day. We are so glad we could be part of your gift-giving moments. Thank you for being such a loyal Tinggly customer!

Hi Leslie, thank you so much for your review! We are so happy we could help you find something truly meaningful right when you needed it most. Thank you for choosing Tinggly!

Hi Mary, thank you for the review and for giving Tinggly a try! We are happy you chose Tinggly!