Tinggly

Thank you for your review Michael! We are so glad your experience was easy and we hope you enjoyed choosing from our products. Tinggly welcomes you!

Hi Siobhan, thank you for taking the time to reach out to us regarding these issues. We regret to hear that you experienced any difficulties with your gift purchases. Tinggly does everything we can to make the process as smooth and user-friendly as possible, so we greatly appreciate your feedback. We also regret to hear that the physical sleeves for your gift box were not what was expected, and we can see that a member of our team worked on a resolution with you at the time of your message as well as after the fact. We are sorry to hear that this was not completely satisfactory, and we would love an opportunity to improve your impression of Tinggly. A member of our team has reached out and we look forward to assisting you and finding a better solution together.

Hi Kimberly, we also have confidence that the lucky recipient will love what you've generously gifted them! Thank you for letting us know how we're doing, and we hope to be your go-to gift once again.

Thank you Vijay for your awesome review! We love to be the gift that keeps on giving.

Hi Karen, thank you for your review. Tinggly is happy to continue to be the top-rated experience gift for amazing customers such as yourself!

Hey John, we are also so excited for the recipient to use their gift to make a memory! Thanks for choosing us to gift a priceless experience to those who don't need any more stuff.

Hi Julie, sounds like you had a lovely time on your tour. We have our amazing providers to thank for connecting us to such great experiences. We are glad you enjoyed your gift and we can't wait to see what adventure you will choose next time!

Thank you Rosann for the kind words about our customer support team. We are always here to help!

We are so glad that the issue was resolved quickly and efficiently! Thank you for your review, and we are excited to see how your daughter enjoys her gift.

Hi Laura, thank you so much for the review! We are really happy you found the website clear and appealing, and it means a lot to know our customer service made a great impression. We truly appreciate your support and hope to help again in the future.

Hi Joanne, thank you for the review. We are glad we could create an opportunity to gift an activity for those near and far! If there is anything else we could do to improve your experience with Tinggly, don't hesitate to reach out.

Hi Becky, it's great to hear from you! Thank you for your review. Our team would love to hear more from you about how we can make our gift products more clear for customers such as yourself. We have reached out and we are looking forward to your reply, thanks again for choosing Tinggly!

Hi Claudia, thank you for letting us know about how our team is doing. We are so glad we were able to add the gift message to your order, and that the recipient was able to receive it how you intended. Thank you again for choosing Tinggly to help you celebrate your loved ones!

Thank you for taking the time to share your feedback. After carefully reviewing the case, we can confirm that our customer support team responded to all correspondence in a timely manner and provided clear explanations in line with our Terms & Conditions. These Terms & Conditions are presented and must be accepted before a booking can be completed. As is standard across experience-booking platforms, cancellation policies vary depending on the individual experience provider. The applicable cancellation policy is clearly displayed on both the experience page and during the booking process, allowing customers to review this information before confirming a booking. Refunds and exchanges are available for unbooked vouchers within 30 days of purchase. However, once a voucher has been booked, these options are no longer applicable. This policy is clearly outlined on our website and within our Terms & Conditions. We understand that situations like this can be frustrating. That said, the relevant policies were transparently communicated prior to booking, and the decision to proceed with a non-refundable experience was made at the time of booking. We offer a wide range of experiences with different cancellation terms to provide flexibility and choice, and customers are always free to select options that best suit their preferences.

Hi Marsha, thank you for sharing your feedback! We are delighted to hear that the gift brought so much enjoyment and that it made choosing an experience part of the fun. We truly appreciate you choosing Tinggly and look forward to being part of your future gifting moments.

Hi Joan, thank you for taking the time to share your experience! We are very happy Laura was able to step in and help resolve everything smoothly. If you need any further assistance when redeeming your gift, our team is always here to help.

Hi Lorraine, thank you for your kind feedback! We are glad Laura was able to guide you through the process and resolve your issue. We truly appreciate you choosing Tinggly.

Thank you for your kind review David! Our team is very happy we were able to assist you, and we hope you both enjoy the experience to the fullest. Thank you for choosing Tinggly!

Hi Martin, thank you so much for reaching out and letting us know your thoughts. We are sorry to hear you were not able to find something of interest in the gift you received. Our team has reached out to you to assist you personally in finding an experience that would work for you. We would also love to understand more about your statement regarding negatively valued vouchers. Please feel free to respond to us at your convenience, we would greatly appreciate it. Looking forward to speaking with you!

Hi Andrea, thank you for your kind review. You're a perfect customer for Tinggly! We are so happy to hear the recipient enjoys their gift, and we love to be a part of employee appreciation. Happy Holidays!