TinyDeal offers the best price on China manufactured products, like Mobile Phone, Talbet PCs, iPhone & Samsung phone Gadget, Consumer Electronics, Home gardgets, Toy & Novelty, Fashion & Accessories, China Retail & Dropship, Chinese Product Wholesaler
You say it was the manufacturer who had the delay. However, I emailed them directly and they stated they were in stock and you needed to be pushed as they had been sent. All I know is of all the companies I have dealt with yours is the worst. Plus you deleted comments off your page totally unacceptable.
TinyDeal 回复2017-12-19
Dear Josh,
Your email was replied on DEC 18th. Please deal with our customer service directly. If you do not want your order, please request to refund you totally. This order has not been shipped out, it is not available to comment on our page. Please double confirm. If that is trustpilot page, we do not own the right to edit anything.
Thank you.
Tinydeal team.
Ordered the VKworld S8 on preorder. They promised shipment on the 10th of December so I got DHL shipping as it was going to be tight for Christmas. On the 11th I emailed asking why it hadn't shipped and I get a reply oh we had a delay please wait 2-3 days. So I waited then was told oh you can pick a different phone in stock and they gave a list of phones nothing like the S8. Then they tell me it will be in stock on the 21st while they have the same phone in an emailed ad on sale. Why would you put a phone on sale if you don't have it. To make matters worse they say on the product page that it's because they are testing them. If you planned presale for the 10th they should have been fully ready to leave on the 10th or at least notified people. I could have found a different supplier if I knew this way before. So upset.
TinyDeal 回复2017-12-18
Dear Josh,
We are sorry to hear of your unhappry shopping experience. Sometimes the manufacture may delay a little bit beyond our control. Please confirm with customer service for latest situation of your order. Or you could also ask the money back. At the same time we will manage a best solution for you. Thank you for understanding.
Best regards.
Tinydeal team.
Very competitive pricing. Items worked great for workplace gifts I needed on a tight budget. Shipping was reliable. I had good communication from them when an issue arose. It was resolved quickly. Very happy I found them. I have made multiple purchases from them. A+ experience each time.
Absolutely Scam.
I ordered a smartphone on 5 December. After 24hrs later, they sent me an email asking me to take a photo of my credit card and send to them?!? I sent them my card photo. After that moment, I did not hear any word from. It has been three days since they charged my card, they did not even process my order let alone shipping it. Their website says "our respond time is 24hrs". That is an absolute BS because they did not contact me 72hrs. I sent four emails. Their online chat is a scam, too. You can log in to chat but there is no response. I ordered 3 products and lost my money > $1000
Big disappointment. Stay away from these scammers.
TinyDeal 回复2017-12-08
Dear Jake,
It is really pity to see your review. We checked over and over again without finding out any photo from you. We contacted you with 2 emails on DEC 6th then we got your first reply on DEc 8th telling of a dely reply. We replied you again on DEC 8th. Please check all our replying. Or if you do not want to wait your order, just reply to ask a refund.
Thank you.
I'd bought small orders from them before without major issue, then stupidly I made a larger purchase. Items never showed up, and I have contacted them multiple times with no response. Either it's a scam, or they simply loose orders and have zero customer service reps. Avoid this company!
Edit: So I noticed the response from Tiny Deal, however a day prior to this response I did hear from them asking me to wait another two weeks to see if it arrives. Either I'm being lied to (along with anyone reading this) or the company is so disorganized they have no way of knowing who has and hasn't been contacted, and what was and wasn't shipped.
TinyDeal 回复2017-12-07
Dear Dave,
Sorry to let you wait. We checked to see no message or mail from you. We believe that your information was not delivered successfully. Tinydeal customer contacted you when we got your review. If you do not get it, please contact us via https://goo.gl/89ASJx or [email protected].
Best Regards.
Tinydeal team.
Poor customer support
If you ordered and item and there was no issue you would probably be giving them 5 stars - have an issue - they are dreadful.
Had a Bluetooth issue with a new phone - other than asking for stupid things like can you send a video of it not working (me holding a phone shouting "Hello" and not getting an answer) they were technically useless so phone returned for a refund. They then had the unmitigated gall to charge me 25% of the purchase price because it was no longer a "new" phone!!! so I was out of pocket £15 to return it and a further £25 for the pleasure of them sending me a faulty phone. There is honour, integrity and customer service - three terms TinyDeal have no concept or understanding of. I would recommend you avoid.
TinyDeal 回复2017-12-06
Dear Rab Thomson,
It is a pity that you are not satisfied with the solution. We suggest you to answer our customer service directly. If you are not agree with the solution, please do not accept it. Anyway, we will follow it up untill we all get a peaceful reasult.
Thank you.
Tinydeal team.
Package never arrived at my address. Track and trace clearly showed it was never delivered. Tinydeal however wanted me to prove it was not delivered, refused to cooperate and did not refund.
I opened a dispute at Paypal, and Paypal decided in my favor. If it wasn't for Paypal i would still be waiting for my money. I will never buy at Tinydeal again. Waste of time and money.
TinyDeal 回复2017-12-04
Dear David Schoenmaker,
It is really sorry to see your review about unhappy shopping experience. Tinydeal is still managing to trace this parcel for you. We hope your further understanding for what we could do upon shipping affairs. Tinydeal will do it better in the future. Welcome to buy again or provide any suggestion.
Thank you.
Tinydeal team.
I have been purchasing from tinydeals.com for years, and I'll be honest with you their products are amazing, especially their phones.
Have purchased phones from brands, such as TomTom, oukitel and Maze.
Also bought little things such as dash cams, headphone glasses, water proof bags etc.
Their delivery is really fast and efficient to.
I usually get DHL to deliver if I'm inpatient or Aus post express if I'm not and both these methods are extremely fast, DHL usually 1-2 days, Aust post usually 3-4 days.
I actually just ordered my new phone 3 weeks ago on pre sale and was told that it would take longer than usual, so I asked tinydeals to change it, it took them less than 2 hours to respond, in less than 1/2 a day my new phone was sent to me, 1 and 1/2 days later it was in my hands.
Oh and if your looking for a new phone check out Maze Alpha. Its absolutely amazing, great specs for the price.
People have to understand that tinydeals is a business and there are unforseen circumstances that happen that are out of their control, such as delays in the mail, or delivered when broken, this is most likely the fault of the postal service.
And when asking for refunds tinydeals do their best to make it all amicable for everyone.
I've just got to say great job tinydeals and I'll be purchasing my next phone from you guys definitely.
Keep up the great work.
Regards Kim Buenacosa.
The first ordered there and until today after 34 days received no goods.
I had it somehow in the feeling that nothing matters, because at least are things from the region after 14 days there .... Not to be recommended !!!
Update 15.12.2017:
15 days are over and there is still nothing arrived, the reviews in various portals remain and are still expanding ... SO NOT !!! Something brazen I have not found .... CAUTION! SCAMMER !!!
TinyDeal 回复2017-12-04
Dear Enrico Behm,
Sorry to let you wait. This order was not made 34 days ago, so we suggest to confirm it again with our customer service. But, we'd like to apologize for a longer preparing time it took. We also emailed you for all details before. The shipping period is quite normal so far. Wait for your further confirmation.
Best regards.
Tinydeal Team.
Very bad I ordered phone and smart watch and I pay for Aramex express shipping method because I want my items fast and they send me email that that they have shipped my items by through registered Air mail mean why I have pay for Aramex express shipping method.so what is the meaning of paying for Aramex.
TinyDeal 回复2017-11-22
Dear
Your order was divided because of the warehouse. Customer service told you in details in fact. We are sorry if there is any misunderstanding. You could reply our email or message directly for a best solution. Tinydeal will follow it up. Thank you very much.
Best regards.
Tinydeal Team.
Very bad, they sell nad stuff! no quality! hated to buy from them. Buy two SJ4000 cameras and turned out to be fake copys! VERY BAD COPYS.
TinyDeal 回复2017-11-21
Dear Loureiro Hugo,
Sorry to heat that you did not like the products. For this issue, customer service had replied you. Please check and reply if necessary. Tinydeal will follow it up and hope to come to an agreement peacefully. Thank you.
Best regards.
Tinydeal team.
I made purchases in Tiny Deals for several times and in my opinion, this shop is one of the best online shops. Their approach to serve customers is amazing. Polite, friendish, caring sellers'll answer any your question and have always solved any your issue. Goods are always high quality and at the lowest price Any parcel's number is tracking at every turn and extremely fast shipping. My last order came from China to my tiny village in Russia just in 12 days, isn't it great! Just try to buy something in Tiny Deals and you'll be always very pleased with any your purchase.
I ordered some Bluetooth headphones months ago. They posted them and I could see that they hadn’t actually got to my address and immediately got sent back out-think Germany or Switzerland. Yet I somehow need to prove something by sending forms from the post office with a branch stamp on. Was not there fault and I didn’t use the uk postage for this item. They posted it so why do I have to prove something. They won’t even send me out replacement headphones..I’m starting to think they didn’t exist in the first place..by cheap by twice is the way it looks..not happy at all. PayPal are on the case now 😡
TinyDeal 回复2017-11-08
Dear Gerald White,
Firstly we'd like to say sorry to hear your unhappy shopping experience here. This shipping is longer than what we expected as well. Please kindly forgive that we need a help from post/shipping company to confirm everyting in details. Tinydeal customer service is following it up. Please check the emails or message we sent you and reply it.
Thank you.
Tinydeal team.
Verry unhappy about Q18(Apro) Smart Watch Phone 2.5D Curve Screen NFC Compass 1.3MP Camera Pedometer Sedentary Reminder Sleep Monitor E-486140-C3-DE (my order 1880075757540001612300) - my review was deleted and my comment was not published. The item is not as advertised and it is a great disappointment.
Even though I have a reply that customer service contacted me through e-mail, I received nothing. I checked spam as well.
TinyDeal 回复2017-11-08
Dear arty,
Sorry to let you down. For this problem, customer service has contacted you via email. Please check and reply it. We should confirm it and follow it up to provide a solution. Please keep in touching with us. Thank you.
Tinydeal Team,
very bad customer service - don't buy from TinyDeal if you expecting good customer service i prefer.
very bad customer service and if the defective item it's really bad policy. then just refund 5% of the amount. and that one also took 2 months. I suggest never buy from TinyDeal. worst customer service ever I had a face.
they asked for video which is not a visible thing. and almost take more than 1 month but no resolution for the issue.
if you write a product review on the site they hide if it's not positive. so don't trust review as well.
so I decided to post each and every blogs and review site about my experience so other people think about before buying from TD.
I decided to post this review at least 100 sites so people aware about my experience and think before buying.
TinyDeal 回复2017-11-03
Dear Umesh,
We feel really pity to hear of your unhappy order issue. If you do not agree with any solutions, please just reply customer serivd to tell you suggestion. Tinydeal will consider carefully and come to an agreement with you. We also replied your email, please check it later. Thank you.
Best regards.
Tinydeal team.
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