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TinyDeal

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关于 TinyDeal

数据更新
网站
www.tinydeal.com
分类
车辆与交通
所在地
中国
状态
待认证
差评回复率
83%(190/228 条)
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商家自述

TinyDeal offers the best price on China manufactured products, like Mobile Phone, Talbet PCs, iPhone & Samsung phone Gadget, Consumer Electronics, Home gardgets, Toy & Novelty, Fashion & Accessories, China Retail & Dropship, Chinese Product Wholesaler

TinyDeal靠谱吗?

TinyDeal(www.tinydeal.com)在 OK.one 的综合评分为 3.0 分(满分 5 分),基于本站收录的 477 条用户评价,属于车辆与交通分类,口碑一般。评价两极分化:47% 给出 4 星及以上,同时 42% 打了 1 星;商家回复了 83% 的差评。数据最后更新于 2026-10-24。

用户怎么说

5 weeks is too long.

Ordered an item on 13/4/18 processing took 11 days, I decided then to send a email canceling the order and whadaya know as soon email was sent goods shipped! So 15 working days later still no goods, Royal mail still have no tracking information to give! last update was 28/4/18 at the border!! As for contacting them via email well that is a painful ordeal, you type out a message and it refuses to send, surprise surprise. So 5 more working days then contacting Paypal regarding non receipt of goods. Update 21/5/18 item arrived now in UK, fingers crossed. Update 22/5/18 item received, customs to be paid unfortunately but to be fair not seller's responsibility. Item as advertised and all looks good so no complaints there, very happy now. So all in all if you are prepared to wait the long delivery date you shouldn't be disappointed.

RU474502456CH /4070077784290001778824

RU474502456CH /4070077784290001778824 This order was not delivered because according to Maltapost the addrese was not readable and was sent back to Tinydeal.It is not my fault that the address was not readable. I requested that I will be paid the full refund.Tinydeal does not want to refund me the money for the non delivered order,everyday they write a new excuse first they told me to wait 25 days so that the parcel will be delivered,then they requested that I will go to Maltapost and get a declaration that this parcel was not delivered (RU474502456CH /4070077784290001778824 they have all the information on the tracking information ) Then they offered me that they will give me 80% in Tinydeal points (I refused because I am not going to make another order from this SCAM) After They offered me 90% in Tinydeal points,I refused this offer too,Now they offered 100% refund but on the condition that they must recieve the parcel back.I do not have control on the parcel Tinydeal can inform the post office and get the parcel back they have all the documents in their hand.BEWARE of TINYDEAL this purely a SCAM. The customer care of this company is a nightmare they get all excuses but no solutions.

TinyDeal 回复2018-05-25

Sorry for all trouble. Please contact with our customer service, we will solve your problem soon. Have a good day.

Post buy service nightmare

Hi. I ordered a phone Elephone P8 for 200€ from EU werehouse. It came in 3 days via DHL. Super satisfied. Phone working all OK. After 3 months LCD died and post buy service problems started. After asking TD what to do they first wanted me to try to repair localy. Local repair for Elephone no go. For service I needed to ship to China even if I bought from EU werwhouse. First red flag. My local post gave me bad advice about exporting the phone for avoiding customs duties at return. After six weeks they received the phone. After another 2 weeks they wanted me to pay 32€ for service. It should be free I guess if there is guaratie. Than I made some barging and I paid 25€. After another month the phone was still not repaired. I asked what now. They asked for another week. I asked for a partial refund, but they didn't want to hear it. They did not respond. After an agreement they send me a used replacement phone. It took another 2 weeks for them to ship it(in the meanwhile we changed 3 different phones because they we're not in stock). After all this I have to pay additional 54€ customs duties for LeEco max 2 at arrival. Summary 5 months time to solve the issue Cca 70 emails of conversation Additional 85€ cost on my initial 200€ purchase Replacement phone solution At least I got a working phone. I'm deeeeeply disappointed with the service. If you buy and it works ok. Otherwise fix it your self or just throw it away.

TinyDeal 回复2018-05-25

Sorry for all trouble. Please contact with our customer service, we will solve your problem soon. Have a good day.

Scam website

Scam website. Only lied to me for non delivered orders 7410068718420602410810/11354195. When I asked refund they kept asking for proof from post office that goods didn't arrive. Post office doesn't release these statements as it is clear in tracking info that the goods never arrived in Albania. Used to be good but now it is pure scam.

TinyDeal 回复2018-04-23

Sorry for all trouble. Please contact with our customer service, we will solve your problem soon. Have a good day.

Best website ever for best deal

I have bought so many profuct from tinydeal,everything is great and they offer very good product with the lowest price in the market,plus fadtst and free shipping for all items.Furthermore they have a very qualified service support...it's my prefred website and I really enjoy shopping from it.

Broken phone arrived, struggling to get a repair, replacement or refund

Phone arrived but died after 24 hours with no explanation, took ages to respond, keep asking me to get it repaired myself. I'll update this when I get a definitive answer to my pending refund, but overall I would advise staying away from this website if you don't want to throw away money. Also, when you click on the 'write a review' button, nothing happens, even though my internet is fine. This explains as to why all of the reviews are 4 and 5 stars with no negative feedback.

TinyDeal 回复2018-03-29

Dear Olivia Fletcher, Maybe there are some misunderstandings. Our customer service team had support sevral solutions for you in email, please pay attention to your email. Thank you. Tinydeal team.

never ever again

I ordered some tiny things on 4oct2017, on 11oct 2017 they sent me a email that items are dispatched, in their email: "Most packages will be delivered in 2-3 weeks, while some may take up to 4 -6 weeks. While carrier transit time and customs clearance time are beyond our control, please email us if your package is not delivered after 6 weeks so we can contact post office to trace it for you." I sent a mail asking where is my package on 20jan2018. They answered: "Given the fact that the initial contact you made is out of date (over 90 days), the postal authority will not entertain any claims nor accept liability for compensation for this untimely request, and any consequence arises from this shall be borne by the recipient. (For details, please check this FAQ:" - trustpilot does not allow links, it is a link to general FAQ list AND "Sorry,30 working days and 6 weeks are just the approximate time, for more details ,you can check this link: " - trustpilot does not allow links, it is same link to general FAQ list Try the link..., it is a list of general blabla FAQs. NEVER trust this "company".

TinyDeal 回复2018-01-23

Dear Sandor, We checked to see this order was delivered on JAN. If that refers to another order, please keep in touching with Tinydeal customer service. Please kindly know that there is a limited period for post office to track the parcels. But we will still do best to serve you with a best solution. Thank you very much for understanding. Tinydeal team.

Avoid These Clowns

I made an order for 3 items. 1 arrives and the quality of the item was below junk. A month passes and the other 2 items are no shows. I email Tiny Deals. No answer. I wait a 2nd month and I email them again. No response. I open a case with PayPal and they finally wake up. They said the items were in transit and left it at that. Now I am at 2.5 months. Avoid these clowns. Addendum form the future. They say in the response below I did not email them. I did. I’ve got the sent mail receipts in my outbox. Save your money, save your time and avaoid Tiny Deals.

TinyDeal 回复2018-01-09

Dear Sound Laboratories / Sounds Right Sound, There was not email from you before your claim. Please check if they were sent successfully. Instead, we sent you email on 2017-12-21 when we got your request from claim center.Then your order issue has been managed from then on. If you are not agree with the solution from our customer service, welcome to reply them directly for further discussion. Tinydeal team.

horrible, never again

on november 30th 2017 I bought a cell phone (paid right away), they told me I had to wait for a month for the cell phone to be shipped (December 30th 2017) and I accepted, after a month and a week (January 4th 2018) they write me that the cell phone had such a big sell so they don't have any cell phone to send me. these guys a shameless, I won't buy anything again from these unserious people. now let's see how much trouble I will have to get a refund.. I also have another order going on with them about a mobile charger and a simple smart watch and they came with the same stuff.. your article has such a huge demand so we don't know when we will be able to send it.. if they don't have the articles they shouldn't show it as available and take payments.

TinyDeal 回复2018-01-05

Dear nikko, Sorry to let you wait. This product delay as what we told you in email. We suggest to answer our email directly to discuss a best solution. Or you could ask for a refund if necessary. Thank you very much for your understanding. Tinydeal Team.

No customer support after purchase, warranty impossible to claim

No customer support after purchase, no communication on their side. I tried to open dispute that my phone arrived defective 3times and asked for refund or exchange, I got no answer. If you buy from this site, better pray that phone arrives fine and wont break for another year, otherwise you are out of luck , same as me

TinyDeal 回复2018-01-02

Dear Tomáš Valentovič, Sorry to see your review. That was because we were having new year holidays. The messages were delay to reply. We will follow it up. Please wait for the response. Thank you. Tinydeal team.

why your customer service do not answer …

why your customer service do not answer me....... why the live chat not working. why the tracking number not appear in my tinydeal account after 6 days o f payment..... are you a scam?????? this is a rubbish deal this is my review

TinyDeal 回复2017-12-22

Dear Brahim El Jaziri, Sorry to let you wait this order. We got your email today(Dec 22nd) and it was replied. Please kindly know that it take a time for customer service to answer you especially in weekend and holidays. Please take it easy. And, live chat service is not available since a long time ago. Please checked out emails and messages from all channels. Thank you. Tinydeal team.

Fraudulent Company

Shahid Janjua Broadcasting Journalist in the UK Absolutely rubbish, after sale experience and delivery is nightmare.They dont know what to say and all replies are stereotype. I would never recommend anyone to buy from them. I purchased a blackview 9000 two weeks ago and still they saying it will be available after 25th December. Two week agao they said wait 2-3 days than they said it will be available before 25th December. Now they said it will be available after 25th December. I will end up cancelling the order and buy from some one else. Kind regards

TinyDeal 回复2017-12-22

Dear Shahid Janjua, We'd like to apologize for such a unhappy shopping experience. Sometimes we do suffer from our suppliers. We were contacting with them all the time. For your order, please check the reply from our customer service. We still hope to have a chance to serve you better in the future. Wish you a good holiday. Tinydeal Team.

Rock solid performance!

In the last months I ordered several Mobile Phones, Tablets and accessories for me and my family from TinyDeal. I'm very pleased with their outstanding customer support and the lightning fast shipment, especially from their European Warehouse. So I am and will be a loyal customer!

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